01/13/2026 updated
BD
100 % available
Senior IT Manager and Data Analyst
Banja Luka, Bosnia-Herzegovina
Only remote
CompTIA A+PHPAutomationBusiness IntelligenceCustomer Relationship ManagementBusiness ContinuityBusiness Process ImprovementStrategic ManagementContinuous IntegrationCustomer Communications ManagementLinuxDevOpsWeb DevelopmentPerformance ManagementRecruitmentInfrastructure Management
Team Leadership and Management
Extensive experience in building and leading cross-functional teams, managing recruitment and training processes, and coordinating multi-site IT infrastructure projects
Data Analytics and Business Intelligence
Advanced capabilities in defining analytics requirements, delivering executive-level dashboards, and automating reporting workflows for operational and strategic decisions
DevOps and Infrastructure Operations
Comprehensive knowledge in DevOps engineering, CI/CD workflows, Kubernetes, Linux network administration, and infrastructure operations supporting business continuity
Project and Resource Planning
Strategic planning and coordination of projects, timelines, task delegation, and resource allocation to ensure delivery aligned with client needs
Performance Monitoring and Mentorship
Implementation of performance evaluation systems, employee development programs, and mentorship processes for team growth
Stakeholder and Client Communication
Strong communication skills for coordinating with stakeholders, managing client relationships, and acting as primary contact for international partners
Process Optimization and Risk Management
Experience in optimizing operational processes, implementing risk management strategies, and improving workflow efficiency
Web Development and Training
PHP/MySQL web development expertise with experience in designing and delivering educational programs for technical skill development
Extensive experience in building and leading cross-functional teams, managing recruitment and training processes, and coordinating multi-site IT infrastructure projects
Data Analytics and Business Intelligence
Advanced capabilities in defining analytics requirements, delivering executive-level dashboards, and automating reporting workflows for operational and strategic decisions
DevOps and Infrastructure Operations
Comprehensive knowledge in DevOps engineering, CI/CD workflows, Kubernetes, Linux network administration, and infrastructure operations supporting business continuity
Project and Resource Planning
Strategic planning and coordination of projects, timelines, task delegation, and resource allocation to ensure delivery aligned with client needs
Performance Monitoring and Mentorship
Implementation of performance evaluation systems, employee development programs, and mentorship processes for team growth
Stakeholder and Client Communication
Strong communication skills for coordinating with stakeholders, managing client relationships, and acting as primary contact for international partners
Process Optimization and Risk Management
Experience in optimizing operational processes, implementing risk management strategies, and improving workflow efficiency
Web Development and Training
PHP/MySQL web development expertise with experience in designing and delivering educational programs for technical skill development
Experience
Professional experience10+ years
Freelancer since2016
Languages
EnglishFluentCroatianFluentBosnianFluent
Project history
Partner with management to define analytics and reporting requirements. Deliver executive-level dashboards supporting operational and strategic decisions. Automate reporting workflows to improve efficiency and data accuracy.
Established and managed three teams: Development, Data Security, and Technical Support. Led recruitment, onboarding, performance evaluation, and employee development. Planned projects, created timelines, delegated tasks, and ensured delivery aligned with client needs. Designed internal training materials and knowledge-sharing processes. Coordinated DevOps and infrastructure operations supporting business continuity.
Designed and delivered a 6-month web development program for 20 students. Mentored participants and evaluated technical and professional readiness.