01/28/2026 updated
60 % partially available
28+ years technology leader driving digital transformation & IT excellence.
GURUGRAM, India
Only remote
Bachelors of Commerce (Honors); Master in Business AdministrationAbout me
Seasoned technology leader with 28+ yrs driving digital transformation, IT strategy & service excellence. I blend foresight, rigor & human centered leadership to modernise technology, cut costs 20-40%, boost employee experience. I have led 50+ programs across companies I worked (~$100M+ value).
AuditingAutomationBusiness EfficiencyBusiness ProcessesBusiness Process ImprovementStrategic ManagementCloud ComputingProgram OptimizationComplianceComputer SecurityCost ReductionCustomer SatisfactionVisual WorkplacesDigitizationPerformance Management
Executive Leadership
Strategic planning and team leadership with 28 years of experience driving digital transformation initiatives and managing large-scale IT operations across multiple organizations
IT Infrastructure Management
Enterprise IT infrastructure projects management including network operations, cloud computing, security governance, and system optimization with proven track record of 99.9% uptime achievement
Digital Transformation
Digital workplace implementation and process optimization with expertise in Office 365 migrations, automation initiatives, and intelligent workplace creation resulting in significant cost savings
ITSM and Service Management
IT Service Management implementation using ITIL best practices, incident management, and service delivery optimization with demonstrated improvements in SLA compliance and customer satisfaction
Security and Risk Management
Cybersecurity operations, risk assessments, compliance management, and security policy implementation with zero breach achievements and 100% audit compliance
People and Team Management
Leadership of teams ranging from 10 to 52 direct reports with focus on employee development, performance management, and cross-functional collaboration
Project Management
Strategic IT project delivery, budget management, and stakeholder coordination with proven success in completing projects on time and within budget
Process Improvement and Automation
Business process optimization, automation initiatives, and operational efficiency improvements resulting in significant cost reductions and productivity gains
Experience
Professional experience10+ years
Freelancer since2026
Languages
EnglishNative speakerHindiNative speaker
Project history
Leading digital transformation initiative for Global Capability Center setup, managing IT operations including security, risk management, employee experience, and IT asset management with 99.9% system uptime achievement
Global Lead for Digital Workplace, Networks, Cloud & Server, and Security Operations Teams, implementing Digital Factory solutions and achieving significant cost savings through infrastructure optimization
Country Lead for IT Services managing regional IT service desk team, process optimization, automation initiatives, and continuous improvement resulting in 15% increase in service efficiency