02/24/2026 updated
100 % available
Senior IT Program Manager & AI Digital Transformation Expert
Bovisio Masciago, Italy
Only remote
MSc, Computer EngineeringAbout me
Senior IT Program Manager - 10 projects at once| Expert in Agile & Negotiation - unblocking teams 100% of times | Leading Cloud Transformations as Change Manager - creating new outcomes| Cybersecurity leadership
Tender ManagementApplication Programming Interfaces (APIs)Agile MethodologyArtificial IntelligenceAmazon Web ServicesAtlassian ConfluenceAtlassian JiraMicrosoft AzureBusiness Process ImprovementSoftware as a ServiceCloud ComputingQuality AuditingDigitizationProject ManagementMicrosoft Project
Portfolio Leadership & Program Management
PMO building, multi-year roadmap planning, budget management up to 40M+ scope, turnaround management, and high-stakes negotiation with proven cost, contract, and delivery metrics
Agile Transformation & Coaching
Scaled Agile implementation, team upskilling, process rescue, SAFe/Scrum methodologies with demonstrated ability to improve cycle times and achieve 100% on-time quarterly deliveries
Cloud & AI/ML Platform Delivery
AWS, Azure, Google Cloud expertise, ServiceNow ITSM/ITBM implementation, enterprise APIs, fullstack environments, and AI/ML platform delivery for multimillion-user platforms
Stakeholder Management & Executive Negotiation
Executive C-level negotiation, regulatory resolution, vendor/cross-border team management, tenders coordination, SOW and SLA management
Business Process Reengineering
ServiceNow-based internal procurement workflows optimization, achieving 30% faster requisition cycles and clearer compliance audit trails
Digital Transformation Leadership
SaaS and AI/ML transformation expertise, driving multimillion-user platform success and double-digit revenue growth for top-tier clients
Project Management Tools
Atlassian Jira, Confluence, Microsoft Project, Microsoft Office 365 suite including Excel, Word, PowerPoint, and Teams
Mobile Payments & Gateway Systems
Launched and scaled mobile payments and government gateway systems, increasing revenue from 170K to 500K in 24 months
PMO building, multi-year roadmap planning, budget management up to 40M+ scope, turnaround management, and high-stakes negotiation with proven cost, contract, and delivery metrics
Agile Transformation & Coaching
Scaled Agile implementation, team upskilling, process rescue, SAFe/Scrum methodologies with demonstrated ability to improve cycle times and achieve 100% on-time quarterly deliveries
Cloud & AI/ML Platform Delivery
AWS, Azure, Google Cloud expertise, ServiceNow ITSM/ITBM implementation, enterprise APIs, fullstack environments, and AI/ML platform delivery for multimillion-user platforms
Stakeholder Management & Executive Negotiation
Executive C-level negotiation, regulatory resolution, vendor/cross-border team management, tenders coordination, SOW and SLA management
Business Process Reengineering
ServiceNow-based internal procurement workflows optimization, achieving 30% faster requisition cycles and clearer compliance audit trails
Digital Transformation Leadership
SaaS and AI/ML transformation expertise, driving multimillion-user platform success and double-digit revenue growth for top-tier clients
Project Management Tools
Atlassian Jira, Confluence, Microsoft Project, Microsoft Office 365 suite including Excel, Word, PowerPoint, and Teams
Mobile Payments & Gateway Systems
Launched and scaled mobile payments and government gateway systems, increasing revenue from 170K to 500K in 24 months
Languages
GermanBasic knowledgeEnglishFluentItalianNative speaker
Project history
Directed 10 simultaneous transformation programs with 40M+ scope, consistently exceeding OKRs for market launch and cost targets across EU, APAC, and NA. Turned around two high-risk AI/ML API projects, increasing customer engagement by 60% and cutting operational latency by 25%. Led comprehensive BPR of internal procurement workflows using ServiceNow, achieving 30% faster requisition cycles. Mentored Agile teams to improve cycle time from 4 weeks to 2.2 weeks with 100% on-time quarterly deliveries for 2024.
Managed cloud migration and ServiceNow replatforming for financial clients, with budgets more than 300K/month. Rescued a stalled migration program, delivering three months ahead of schedule, with zero regulatory fines and 600K contract renewal. Facilitated executive alignment in hostile stakeholder environments, led negotiation workshops that resolved 90% of project blockers within 2 days. Trained and scaled Agile delivery for 40+ teams, upskilling 400+ staff, resulting in 25% faster go-to-market and double project throughput.
Launched and scaled mobile payments & government gateway (PagoPA, CPAY), increasing revenue from 170K to 500K in 24 months. Cut development costs by 66% via team restructuring and globalized codebase, accelerated platform release by 9 months. Implemented ServiceNow ITIL/ITSM, reduced ticket resolution times by 40%, enabling service SLAs for large enterprise clients.