09/02/2026 updated
GC
100 % available
Senior IT Project Manager
Axbridge, United Kingdom
Worldwide
2:1 Honours Degree Computer Studies, Liverpool John Moores UniversityBusiness AnalysisDevOpsEnterprise Information ManagementRelease ManagementTransition ManagementSoftware DesignSoftware Project ManagementTest ManagementMicrosoft Business CentralTeam ManagementIT Project Management
Change Management and Service Transition
Extensive expertise in change management and service transition, including overseeing software development implementations and managing the transition from legacy systems to modern enterprise platforms across multiple sectors.
ERP Implementation: Microsoft Business Central and Dynamics
Proven track record in delivering large-scale ERP implementations using Microsoft Business Central and MS Dynamics, including requirements analysis, ISV management, cutover planning, dress rehearsals and run book production.
Agile, Hybrid and Iterative Project Delivery
Strong background in end-to-end project delivery using Agile, hybrid and iterative methodologies, including Azure DevOps, Test Plans and Test Suites, as well as continual rapid version release management.
Digital and Business Transformation
Broad experience in driving digital and business transformation initiatives, converting paper and spreadsheet-based operations into fully IT-driven, cloud-based workflow environments.
Software and Mobile-Application Delivery
Hands-on experience in delivering browser and mobile-based applications, including Android and iOS compatible solutions integrated with back-end enterprise systems.
Business Requirements and User Stories
Skilled in eliciting and documenting business requirements, producing Business Requirements Documents and translating them into user stories for development teams and independent software vendors.
RAID, Governance and Executive Reporting
Competent in maintaining RAID logs, ensuring project governance and producing executive-level reporting, including direct reporting to C-Suite and Board level stakeholders.
Budget and Commercial Management
Experience managing multi-million pound project budgets, including commercial risk analysis, schedule management and negotiating alternative delivery terms to protect commercial interests.
Vendor, ISV and Offshore-Team Management
Demonstrated ability to manage relationships with vendors, independent software vendors and offshore development teams to ensure timely and quality delivery of project workstreams.
Test Strategy, UAT and Defect Management
Responsible for designing and implementing test strategies, managing user acceptance testing and overseeing defect management processes throughout the project lifecycle.
Cloud, Integration, APIs, GIS and Data Migration
Experience with cloud-based platform delivery, API integrations with national-level services, GIS data utilisation and data migration across complex enterprise environments
Multi-Site Infrastructure Deployment
Managed group-wide infrastructure deployments across multiple sites, including Meraki Firewall Network Security across 60 sites and 8x8 VoIP system rollouts
Process Redesign and Benefits Realisation
Skilled in redesigning business processes to drive efficiency and realise measurable benefits, including implementation of new workflows for both back office and field-based resources
Experience
Professional experience10+ years
Freelancer since1999
Languages
EnglishNative speaker
Project history
Managed the 3.6 million pound project to transition to Microsoft Business Central from various software platforms across 13 individual brands. Responsibilities included requirements analysis, Business Requirements Document production, ISV management, DevOps, test management, cutover and run book management, hypercare and AI development. Also implemented DataRails Financial Reporting Software, group-wide Meraki Firewall Network Security across 60 sites and a group-wide 8x8 VoIP System. All project management performed using Azure DevOps including configuration of Test Plans and Test Suites and design of Change Request and Test Management workflows.
Managed development team and liaised with customer C-Suite and Field Management to produce an Azure Cloud based Managed Service Software platform for workforce management supporting the build and implementation of high capacity broadband Telecommunication Networks. Customers included IQA, City Fibre, Novotech, Shawton, PJS Electrical and United Living. Responsibilities included greenfield managed service build and implementation, Agile development and project management, browser and mobile app delivery, MS Dynamics integration, change management and managing implementation across office and field-based resources.
Service transition from a limited 3rd Party Mobile App to an Android and iOS compatible sophisticated mobile application fully integrated with the existing customer back end and a customised MS Dynamics ERP system for workforce management, management reporting and data analysis, offered as a Managed Service. Liaised directly with BT systems using two-way integration. Delivered all workstreams within the 1.5 million pound programme budget, including replacement mobile application, Dynamics integration, BT interfaces and operational cutover.