10/24/2026 updated
MS
100 % available
Senior IT & Technology Leader | Program / Project Management | Cybersecurity & GRC
Fort Washington, USA
Fort Washington +50 km
B.S., Information Technology Management — Concordia College & UniversityEnterprise IT Operations & Infrastructure Modernization
Over 30 years of experience leading enterprise IT operations across federal agencies, healthcare, and government contracting environments. Management of IT operations supporting 4,500+ users across 36 sites and oversight of $16M in annual IT CAPEX/OPEX, including infrastructure modernization integrating legacy environments with modern network and server technologies.
Cybersecurity Risk Management & GRC
Expertise in cybersecurity risk management, governance, risk, and compliance (GRC), aligned with NIST 800-53, HIPAA, SOC 2, RMF/FISMA, and ATO requirements. Directing cybersecurity assessments, compliance-aligned remediation, and secure IT operations for federal agencies and healthcare providers.
IT Program & Project Management
PMP and CSM certified professional with extensive experience managing complex technology programs, client relationships, service delivery, vendors, and operational priorities. Budget governance experience exceeding $16M and delivery of enterprise IT modernization projects for federal clients including the White House, GSA, VA, and U.S. Customs & Border Protection.
Service Desk & ITSM Operations
Building and managing service desk operations supporting multi-site enterprise environments, improving operational support capabilities, and delivering 24/7 service desk operations across large organizations.
Network & LAN/WAN Operations
Leadership of LAN/WAN infrastructure, enterprise network operations, and infrastructure projects across large healthcare and federal environments, including technical continuity and network architecture advisory.
Vendor & Contract Management
Management of vendor negotiations, technology procurement, and contract activities for federal and enterprise engagements, ensuring alignment with organizational and compliance requirements.
Agile / Scrum Delivery
Certified ScrumMaster (CSM) with practical experience applying Agile and Scrum methodologies to technology program delivery and team management.
Lean Six Sigma
Lean Six Sigma Professional certification with application to process improvement and operational efficiency within IT and technology programs.
Team Leadership & Development
Leading and developing technical teams responsible for network infrastructure, service desk operations, and IT support across multi-site enterprise environments.
Over 30 years of experience leading enterprise IT operations across federal agencies, healthcare, and government contracting environments. Management of IT operations supporting 4,500+ users across 36 sites and oversight of $16M in annual IT CAPEX/OPEX, including infrastructure modernization integrating legacy environments with modern network and server technologies.
Cybersecurity Risk Management & GRC
Expertise in cybersecurity risk management, governance, risk, and compliance (GRC), aligned with NIST 800-53, HIPAA, SOC 2, RMF/FISMA, and ATO requirements. Directing cybersecurity assessments, compliance-aligned remediation, and secure IT operations for federal agencies and healthcare providers.
IT Program & Project Management
PMP and CSM certified professional with extensive experience managing complex technology programs, client relationships, service delivery, vendors, and operational priorities. Budget governance experience exceeding $16M and delivery of enterprise IT modernization projects for federal clients including the White House, GSA, VA, and U.S. Customs & Border Protection.
Service Desk & ITSM Operations
Building and managing service desk operations supporting multi-site enterprise environments, improving operational support capabilities, and delivering 24/7 service desk operations across large organizations.
Network & LAN/WAN Operations
Leadership of LAN/WAN infrastructure, enterprise network operations, and infrastructure projects across large healthcare and federal environments, including technical continuity and network architecture advisory.
Vendor & Contract Management
Management of vendor negotiations, technology procurement, and contract activities for federal and enterprise engagements, ensuring alignment with organizational and compliance requirements.
Agile / Scrum Delivery
Certified ScrumMaster (CSM) with practical experience applying Agile and Scrum methodologies to technology program delivery and team management.
Lean Six Sigma
Lean Six Sigma Professional certification with application to process improvement and operational efficiency within IT and technology programs.
Team Leadership & Development
Leading and developing technical teams responsible for network infrastructure, service desk operations, and IT support across multi-site enterprise environments.
Experience
Professional experience10+ years
Freelancer since1998
Languages
EnglishNative speaker
Project history
Leading a Veteran-Owned Small Business delivering cybersecurity, GRC, managed IT, network management, service desk, and technology advisory services to federal agencies, healthcare providers, government contractors, and nonprofits. Directing cybersecurity assessments, compliance-aligned remediation, and secure IT operations aligned with NIST, HIPAA, SOC, RMF/FISMA, and ATO requirements. Managing technology programs, client relationships, service delivery, vendors, business development, and operational priorities. Building and expanding service capabilities spanning enterprise IT governance, infrastructure, managed IT, and 24/7 service desk operations.
Delivered enterprise IT modernization and technology consulting for federal clients including the White House, GSA, VA, and U.S. Customs & Border Protection. Led infrastructure modernization programs integrating legacy environments with modern network and server technologies. Built service desk operations supporting multi-site enterprise environments. Directed technology procurement, vendor negotiations, project delivery, and IT governance activities for federal engagements.
Provided continued LAN/WAN infrastructure leadership and network support following full-time tenure with the organization. Supported enterprise network operations, infrastructure projects, and technical continuity across a large healthcare environment. Advised IT leadership on network architecture and service desk operations during sustained organizational growth.
Certificates
PMP
PMP2023
CSM
S2017