11/09/2026 updated

BP
100 % available

Senior Jira and Confluence Developer | Atlassian Engineer | DevOps

Vietnam
Only remote
BS in Information Security
Vietnam
Only remote
BS in Information Security

Profile attachments

2026Nov_BinhPham_SeniorJiraConfluenceDeveloper.pdf

Atlassian ConfluenceAtlassian JiraDevOpsGitHubSoftware Configuration ManagementSystems IntegrationWorkflowsCloud Platform SystemGitAtlassian ToolsAtlassian BitbucketJenkins
Atlassian Suite Administration
Expertise in administering Jira Software, Jira Service Management, Confluence, and Bitbucket, including workflow design, permission schemes, custom fields, and JSM Assets/Insight management aligned with agile methodologies.

Scripting and Automation
Proficiency in ScriptRunner (Groovy) for workflow automation, cron job creation, and migration of Data Center scripts to Cloud-compatible solutions, as well as REST API integrations and Webhooks.

CMDB and Asset Management
Hands-on experience in JSM Assets/CMDB schema design, CI relationship mapping, and data imports via CSV and REST API methods to ensure asset data accuracy and integrity.

DevOps and CI/CD
Configuration and maintenance of CI/CD pipelines using Jenkins, GitHub Actions, and CircleCI with Git-based version control integration.

Linux Shell Scripting
Writing Linux shell scripts to automate pipeline tasks and reduce manual steps in DevOps workflows.

Databases
Working knowledge of PostgreSQL, MySQL, and SQL for database management and performance optimization.

Cloud and Tools
AWS Certified Solutions Architect and Professional Google Workspace Administrator with experience in cloud platform management.

Technical Documentation and SOP Development
Creation of SOPs, user guides, and training materials for Jira and Confluence from both site-admin and general-user perspectives, supporting onboarding and standardization.

Jira and Confluence Migration
Migration of Jira and Confluence instances from Server to Cloud and Cloud to Cloud with minimal workflow disruption.

Experience

Professional experience0 - 5 years
Freelancer since2026

Languages

EnglishFluent

Project history

Associate Jira Administrator

OPSWAT
Redesigned and consolidated the JSM Assets schema, integrating data from multiple sources. Implemented CI data imports via CSV and REST API. Acted as technical point of contact for stakeholders, translating business requirements into Jira and Confluence configurations. Designed and implemented Jira workflows, permission schemes, and custom fields. Provided L2/L3 troubleshooting support for Atlassian products, automation processes, add-ons, and REST API integrations with strict SLA compliance.

Atlassian Engineer

AgileOps
Migrated Jira and Confluence instances from Server to Cloud and Cloud to Cloud. Developed ScriptRunner (Groovy) scripts, created cron jobs, and converted Data Center scripts to Cloud-compatible solutions. Designed Jira workflows, schemes, and custom fields. Integrated Jira with Confluence, Bitbucket, and third-party tools. Wrote SOPs and user guides for Jira/Confluence. Provided L2 support for a complex Tempo migration project and troubleshooting support for Atlassian products and add-ons.

DevOps Engineer

AgileOps
Configured and maintained CI/CD pipelines using Jenkins, GitHub Actions, and CircleCI with Git-based version control integration. Wrote Linux shell scripts to automate pipeline tasks and reduce manual steps. Upgraded and optimized Jira, Confluence, and PostgreSQL instances for improved performance.

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