08/28/2026 updated
100 % available
Senior Operations Director | Full-Stack Systems Architect | Business Growth Strategist
Randburg, South Africa
Only remote
BCom - Regent Business SchoolAbout me
Over the past decade, I’ve built my career at the intersection of operational strategy, software architecture, and human-centric leadership. I love taking ideas from concept to commercial scale—whether architecting cloud software, expanding footprints by 460%, or leading teams with clarity.
AI AgentsA/B TestingDigital MarketingMarketingPostgreSQLNext.jsWeb ApplicationsReact.jsApi GatewayApi Management
Full-Stack Cloud Architecture & Development
Design and commercialization of scalable SaaS web and mobile environments using React, Node.js, Python, PostgreSQL, Docker, and Kubernetes, achieving 99.9% platform uptime. Integration of FinTech payment gateways and implementation of Row-Level Security policies for data privacy compliance.
Enterprise Operations & Multi-Site Scaling
Spearheading company expansion from 3 to 17 facilities nationwide (460% growth), establishing standardized operational SOPs, facility management protocols, and regional performance benchmarks. Enforcement of national 201-point auditing scorecards and multi-site quality assurance governance.
B2B Revenue Operations & Commercial Deal Structuring
Negotiation and management of commercial B2B contract and tender pipelines valued from R50,000 to R2 Million across corporate wellness and real estate sectors. Engineering of 5-year ROI payback models and AI-driven lead generation systems to qualify high-intent B2B prospects.
Relational Database Engineering & Cloud Security
Expertise in PostgreSQL, Supabase, Row-Level Security (RLS), Docker, Kubernetes, and CI/CD pipelines for building secure, high-availability cloud platforms compliant with POPIA data privacy regulations.
Digital Marketing & Campaign Conversion Optimization
Management of targeted B2B Google Ads campaigns generating 430,000+ impressions, 50,000 clicks, and 1,500 qualified leads in 8 weeks. Achievement of an 11.6% Click-Through Rate via AI keyword targeting and landing page CRO.
CRM Data Engineering & Pipeline Management
Maintenance of clean data pipelines across HubSpot and VanillaSoft CRMs for efficient sales lead scoring. Automated B2B lead generation and data scraper pipelines for business intelligence analytics.
Human Resources & Labor Law Compliance
Direction of HR functions for 50+ employees, authoring Codes of Conduct, employment contracts, and progressive disciplinary frameworks aligned with the Basic Conditions of Employment Act (BCEA) and Labour Relations Act (LRA), achieving zero adverse CCMA rulings.
Agile Product Management & DevOps
Leadership of software lifecycles from user research and wireframing to ClickUp sprint planning and production releases. Delivery of agile platform projects using Scrum and hybrid project engineering methodologies.
CapEx/OpEx Financial Modeling
Engineering of 5-year (60-month) ROI payback models and staffing retainer pricing structures to evaluate capital risk and protect operational gross margins, using advanced financial modeling in MS Excel.
FinTech API & Automated Payment Integrations
Integration of PayFast FinTech payment gateways for recurring billing automation, ensuring seamless transactional workflows within SaaS platforms.
Design and commercialization of scalable SaaS web and mobile environments using React, Node.js, Python, PostgreSQL, Docker, and Kubernetes, achieving 99.9% platform uptime. Integration of FinTech payment gateways and implementation of Row-Level Security policies for data privacy compliance.
Enterprise Operations & Multi-Site Scaling
Spearheading company expansion from 3 to 17 facilities nationwide (460% growth), establishing standardized operational SOPs, facility management protocols, and regional performance benchmarks. Enforcement of national 201-point auditing scorecards and multi-site quality assurance governance.
B2B Revenue Operations & Commercial Deal Structuring
Negotiation and management of commercial B2B contract and tender pipelines valued from R50,000 to R2 Million across corporate wellness and real estate sectors. Engineering of 5-year ROI payback models and AI-driven lead generation systems to qualify high-intent B2B prospects.
Relational Database Engineering & Cloud Security
Expertise in PostgreSQL, Supabase, Row-Level Security (RLS), Docker, Kubernetes, and CI/CD pipelines for building secure, high-availability cloud platforms compliant with POPIA data privacy regulations.
Digital Marketing & Campaign Conversion Optimization
Management of targeted B2B Google Ads campaigns generating 430,000+ impressions, 50,000 clicks, and 1,500 qualified leads in 8 weeks. Achievement of an 11.6% Click-Through Rate via AI keyword targeting and landing page CRO.
CRM Data Engineering & Pipeline Management
Maintenance of clean data pipelines across HubSpot and VanillaSoft CRMs for efficient sales lead scoring. Automated B2B lead generation and data scraper pipelines for business intelligence analytics.
Human Resources & Labor Law Compliance
Direction of HR functions for 50+ employees, authoring Codes of Conduct, employment contracts, and progressive disciplinary frameworks aligned with the Basic Conditions of Employment Act (BCEA) and Labour Relations Act (LRA), achieving zero adverse CCMA rulings.
Agile Product Management & DevOps
Leadership of software lifecycles from user research and wireframing to ClickUp sprint planning and production releases. Delivery of agile platform projects using Scrum and hybrid project engineering methodologies.
CapEx/OpEx Financial Modeling
Engineering of 5-year (60-month) ROI payback models and staffing retainer pricing structures to evaluate capital risk and protect operational gross margins, using advanced financial modeling in MS Excel.
FinTech API & Automated Payment Integrations
Integration of PayFast FinTech payment gateways for recurring billing automation, ensuring seamless transactional workflows within SaaS platforms.
Experience
Professional experience5 - 10 years
Freelancer since2019
Languages
EnglishNative speaker
Project history
Managed targeted B2B Google Ads campaigns generating 430,000+ impressions, 50,000 clicks, and 1,500 qualified leads in 8 weeks. Achieved an 11.6% CTR via AI keyword targeting and landing page CRO. Maintained clean data pipelines across HubSpot and VanillaSoft CRMs for efficient sales lead scoring.
Negotiated and managed commercial B2B contract and tender pipelines valued from R50,000 to R2 Million across corporate wellness and real estate sectors. Implemented an AI reverse-SEO lead generation system and engineered 5-year ROI payback models and staffing retainer pricing structures.
Designed and commercialized scalable SaaS web and mobile environments (React, Node.js, Python, PostgreSQL, Docker, Kubernetes) achieving 99.9% platform uptime. Integrated PayFast FinTech payment gateways for recurring billing automation and implemented Row-Level Security policies ensuring POPIA data privacy compliance. Led software lifecycles from user research and wireframing to ClickUp sprint planning and production releases.
Certificates
Fullstack Developer
IBM2026
Software Engineering & DevOps
IBM2026
RevOps
Hubspot Academy2026
Google Project Management
Google2025
Digital Marketing & Ecommerce
Google2025