05/29/2026 updated
100 % available
Cross-functional Operations & Process Improvement | BPO & PMO
Roeselare, Belgium
Worldwide
Bachelor in Business ManagementAbout me
I support organizations during periods of operational change, transformation, and process complexity.
SAP S/4HANASupplier DevelopmentBusiness Process ManagementBusiness Process MappingBusiness Performance ManagementBusiness Process ImprovementCustomer Communications ManagementPerformance ManagementLean Six SigmaOperational ExcellenceOperationalizationProject AccountingMicrosoft Power BISAP MMStakeholder Management
I support organizations during periods of operational change, transformation, and process complexity.
My experience combines cross-functional operations, supplier coordination, process improvement, KPI-driven performance management, and operational stabilization within international industrial environments.
I typically contribute to initiatives involving operational excellence, process optimization, transformation support, and coordination across business functions and stakeholders.
Available for interim and project-based assignments across Belgium and international environments.
Keyskills:
Operational Excellence
Operations Management
Business Process Improvement
Process Optimization
Cross-functional Team Leadership
Supply Chain Operations
Supplier performence management
Transformation Management
Continuous Improvement
Lean management
Stakeholder Management
KPI Management
SAP ERP
PBI - reports
Excel
Experience
Professional experience10+ years
Freelancer since2026
Languages
EnglishFluentFrenchGoodDutchGoodRussianNative speaker
Project history
Acted as a key interface between operations, suppliers, and business stakeholders to ensure service reliability and performance. Improved operational lead times by 15% through process optimisation and better coordination across functions. Enhanced supplier performance and reduced disruptions by 30%. Developed KPI dashboards in Power BI to increase visibility on service levels and operational performance. Coordinated cross-functional teams to stabilise operations and improve customer satisfaction.
Led operational setup and coordination for new production activities, ensuring alignment between internal teams and external partners. Built and implemented end-to-end operational processes to support efficient execution. Delivered performance insights and reporting to support management decision-making. Drove improvements in service delivery and operational efficiency.
Coordinated operations impacting dealer network performance and customer delivery. Aligned supply chain execution with sales and customer requirements across regions. Led cross-functional initiatives improving service levels and operational efficiency. Implemented KPI frameworks to monitor and improve network performance. Strengthened collaboration between central functions and distribution channels.