10/13/2026 updated

BL
100 % available

Senior Power Platform Solution Architect & AI Agent Specialist

Spain
Only remote
Systems Analyst Degree, University of Buenos Aires (UBA)
Spain
Only remote
Systems Analyst Degree, University of Buenos Aires (UBA)

Profile attachments

2026-cv-bernardoleal-en-EU-b2b.pdf

Python (Programming Language)Microsoft DynamicsMicrosoft Certified Solutions ExpertSolution ArchitectureMicrosoft Power AutomatePower Platform IntegrationGenerative AI
AI & Agent Architecture (Microsoft Copilot Studio)
Deep expertise in designing and deploying enterprise-grade Copilot Studio agents, including generative answers, dynamic chaining, system prompts, custom topics, fallback logic, and variable context. Integration with Azure OpenAI Service, Azure AI Search (RAG), vector embeddings, and local LLM solutions such as Mistral and Ollama.

Enterprise Power Platform Development
Comprehensive hands-on experience with Canvas and Model-Driven Apps, Microsoft Dataverse, Power Automate, Dynamics 365, SharePoint Online, and Microsoft Entra ID (Azure AD). Delivery of end-to-end enterprise solutions including multi-country expense automation and service management ecosystems.

Solution Architecture, ALM & Governance (PL-600)
Microsoft Certified Power Platform Solution Architect Expert (PL-600) with proven capability in environment strategy, DLP guardrails, tenant security models, Azure DevOps pipelines, and solution lifecycle management across large-scale enterprise environments.

Integrations & API Development
Engineering of custom connectors, REST API action plugins, JSON-based integrations, SAP ERP integration, SQL and SQLite backends, Graph API, and Python and PowerShell backend automation connecting enterprise systems.

SAP ERP Integration
Design and deployment of multi-country expense automation platforms integrating Power Apps front-ends and Power Automate backends seamlessly with SAP ERP and SharePoint Online, serving 800+ active users across four European jurisdictions.

IT Infrastructure & Systems Administration
Over 15 years of enterprise IT infrastructure experience including Windows Server deployments, Active Directory administration, LAN networks, disaster recovery, SCCM, Group Policy Objects, and L1-L3 support across Windows, iOS, and Android environments.

Microsoft Exchange & CRM Support
Specialized 1st-line support for Microsoft Exchange Server (2003/2007/2010) to enterprise clients across Latin America, with rigorous SLA procedures and documentation inside Microsoft Dynamics CRM.

Python & Software Development
Development of Python API plugins, custom UI components, local LLM pipelines, and cross-platform desktop applications with advanced data modeling, SQLite WAL, SQLAlchemy, and race condition resolution in high-density data grids.

Tenant Governance & DLP Security
Design of enterprise Copilot Studio tenant environment strategies, environment routing rules, and DLP security boundaries to prevent unauthorized data exfiltration across low-code and generative AI tools.

Experience

Professional experience10+ years
Freelancer since2025

Languages

EnglishFluentSpanishNative speaker

Project history

Independent Solution Architect & AI Systems Consultant

Independent / Remote
Authored and deployed enterprise Copilot Studio agents utilizing generative answers, custom topic triggers, dynamic variable context, and structured fallback handling. Engineered custom Power Automate backends and Python API plugins connecting Copilot Studio agents to internal data repositories, REST APIs, and relational databases. Designed enterprise tenant environment strategies and DLP security boundaries. Developed the independent engineering project Venn Ledger (Local AI Finance Engine), a cross-platform desktop application integrating a local LLM (Mistral 7B) for autonomous parsing of daily text journals into structured database entities.

Senior Power Platform Engineer & Architect

DOMO Chemicals
Served as the sole Power Platform Specialist across a global enterprise of 1,400+ employees. Designed and deployed a multi-country expense automation platform serving 800+ active users integrated with SAP ERP and SharePoint Online. Architected and deployed a custom Power Apps / Power Automate / SharePoint Online / Dataverse ticketing and service management ecosystem handling 3,000+ monthly tickets, replacing a costly ServiceNow instance. Built digital automation tools for factory and supply chain workflows. Established global Power Platform governance guardrails, environment routing, and security boundaries.

Power Platform Engineer

BASF
Captured cross-departmental business requirements and translated business process friction into automated low-code solutions. Built and enhanced custom Canvas and Model-Driven apps leveraging Power Automate, Dataverse, SharePoint Online, and Microsoft Graph API. Conducted requirement-gathering sessions with business owners, delivered technical fit-gap evaluations, and provided hands-on UAT and production support.

Customer Care Technician (Promoted to L2 Escalation)

Win Systems
Promoted within 6 months to handle complex L2 escalations. Performed deep root-cause analysis on reported enterprise software issues, managed bug-fix requests, and executed system and component updates under strict SLAs in coordination with PMs, Developers, and QA teams. Initially delivered global technical support for proprietary casino management software, coordinating cross-functional incident resolution.

IT Support Lead

Nacion Servicios
Led a 5-person technical support team executing a company-wide IT replacement and upgrade program. Managed internal desktop and server support (SCCM, Remote Desktop), printer and consumable logistics, and liaised across multiple independent engineering teams.

Senior IT Support Technician

St. Andrews Scots School
Delivered comprehensive 1st to 3rd-line support across Windows platforms, mobile environments (iOS/Android), routers, and network infrastructure. Collaborated with domain administrators to build custom Group Policy Objects (GPOs), drafted system configuration best practices, and optimized ticket resolution workflows.

Microsoft Exchange Support Engineer

Hewlett-Packard (HP)
Provided 1st-line specialized support for Microsoft Exchange Server (2003/2007/2010) to enterprise clients across Latin America. Followed rigorous SLA procedures, documenting every troubleshooting step inside Microsoft Dynamics CRM and contributing extensive articles to Microsoft internal knowledge base.

Server Administrator & IT Consultant

Karplus SA / Freelance Consulting / Sprayette
Managed Windows Server deployments, Active Directory administration, LAN networks, and disaster recovery for corporate clients including Moodys. Conducted security risk assessments under IT Security Manager oversight.

Certificates

Power Platform Solution Architect Expert (PL-600)

Microsoft

2026

Power Platform Functional Consultant (PL-200)

Microsoft

2026


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