11/02/2026 updated

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Senior Product Manager | B2B SaaS & E-Commerce | Growth & Digital Sales

Sarajevo, Bosnia-Herzegovina
Worldwide
Master's Degree, Sports and Lifestyle Management - Rome Business School (2024)
Sarajevo, Bosnia-Herzegovina
Worldwide
Master's Degree, Sports and Lifestyle Management - Rome Business School (2024)

Profile attachments

Sam_Velagic_CV.pdf

A/B TestingDigital MarketingE-CommerceMarketingProduct Lifecycle ManagementSoftware Product ManagementShopifyUsability TestingSales Performance ManagementProduct Strategies
Product Discovery & User Research
Expertise in product discovery methodologies and user research, including surveying trial users to identify onboarding blockers, conducting usability testing before release, and running user testing that reshapes product design and filtering.

A/B Testing & Conversion Optimisation
Proven track record in A/B testing and conversion analysis on seasonal product launches, increasing policy sign-ups by 25%, shortening sales cycles by 20%, and raising trial-to-paid conversion from 40% to 55%.

Product Roadmap & Backlog Prioritisation
Strong capability in defining and managing product roadmaps and backlogs, prioritising based on commercial impact and feasibility, and introducing contribution-margin-based prioritisation across 70+ SKUs.

Product Analytics & BI Dashboards
Hands-on experience defining product analytics frameworks in Google Analytics, in-house BI dashboards and CRM event tracking, serving as the data source for biweekly board reviews of performance and roadmap.

Pricing & Packaging Strategy
Experience redefining pricing and packaging across roughly 15 Shopify apps using cohort performance and teardown of top-ranking competitors, moving merchants to higher plans.

OKRs & Cross-Functional Team Leadership
Led a product team of 8 across four internal platforms, setting OKRs and career paths, resulting in the only team in the company with no departures during that period.

Figma & UX Wireframing
Designed Figma wireframes for compliance readiness gates and other product features, cutting early-stage drop-off by 10% and achieving 30% organic adoption without prompting or training.

E-Commerce & Shopify Ecosystem
Built a retro football jersey e-commerce store end to end using Claude Code, now selling around 300 jerseys a month, with experience across the Shopify app ecosystem including growth and merchant advisory programmes.

Digital Marketing & Omnichannel Campaigns
Shaped omnichannel campaigns across digital, retail and event channels in Europe, delivering engagement uplifts through athlete activations, and managing tools such as Google Ads, Meta Ads Manager, SEO, PPC, CRM and email platforms.

Experience

Professional experience5 - 10 years
Freelancer since2021

Languages

GermanGoodEnglishNative speakerItalianBasic knowledgeCroatianNative speakerBosnianNative speaker

Project history

Partner and Product Lead

Retro Kits
Built a retro football jersey e-commerce store end to end with Claude Code, now selling around 300 jerseys a month, with free delivery priced into every jersey. Created mystery packages that match each customer's size to slow-moving stock, now around 5% of monthly sales, and set up recommendations based on what customers buy together. Ran user testing before launch that reshaped the store's design and filtering, separating adult and kids sizes instead of filtering by size alone.

Product and Growth Operations Manager

Experience Football
Founded and ran an English-language football media project across YouTube, a podcast and social channels, owning positioning, the production pipeline and distribution end to end. Reached 264K quarterly views through data-informed growth experiments, testing content formats and publishing cadence against retention and engagement metrics.

Head of Product Development and Digital Sales

Vienna Insurance Group
Ran A/B testing and conversion analysis on seasonal product launches, increasing policy sign-ups by 25% and shortening the sales cycle by 20%. Drove 15% year-on-year revenue growth by launching bundled insurance products and a three-tier, points-based loyalty programme integrated with the core system. Reached full adoption across the client base for a ground-up mobile app by coordinating three developer teams with Marketing and Design. Defined the product analytics framework in Google Analytics, in-house BI dashboards and CRM event tracking. Led a product team of 8 across four internal platforms, setting OKRs and career paths.

Product Marketing Consultant

Oakley
Shaped omnichannel Winter Olympics campaigns across digital, retail and event channels in Europe, delivering a 5% engagement uplift through athlete activations.

Product Manager

Freelance (Client: B2B compliance SaaS for diagnostic laboratories)
Raised trial-to-paid conversion from 40% to 55% by surveying stalled and churned trial laboratories and removing onboarding blockers. Designed Figma wireframes for a compliance readiness gate, cutting early-stage drop-off by 10%. Shipped a rationale and upload gate for audit preparation plus internal task assignment; live usability testing showed 30% organic adoption without prompting or training.

Product Manager

Monet
Reduced time-to-market by 30% by prioritising the backlog on commercial impact and feasibility. Introduced contribution-margin-based prioritisation across 70+ SKUs, shifting promotional focus to high-yield lines.

Product and Growth Manager

HulkApps
Built a prioritised feature backlog from usage data, churn diagnostics and a merchant advisory programme. Moved merchants to higher plans by redefining pricing and packaging across roughly 15 Shopify apps, using cohort performance and a teardown of top-ranking competitors. Translated business requirements into product backlogs and acceptance criteria with engineering, design and customer success, running usability testing before release.

Commercial and Brand Manager

Shop A
Owned the full commercial remit of a small retail business, from assortment and pricing to supplier terms, aligning commercial and operational stakeholders across a 10-person team. Increased revenue by 10% and improved stock velocity by analysing demand patterns and sell-through data, then reprioritising assortment and lifecycle strategy.

Certificates

AI Fluency: Framework & Foundations

Anthropic

2026

Product Discovery

Pendo

2026

Google Analytics

Google Academy

2026

Google Project Management

Coursera

2022


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