04/04/2026 updated
100 % available
Senior Product Manager - Platform & AI Systems
Pembroke Pines, USA
Only remote
MBA, Business AdministrationAbout me
Product Manager and AI Consultant with 8+ years helping teams turn unclear ideas into shipped products. I bring structure to messy backlogs, align cross-functional teams, and drive execution. I focus on practical AI and platform solutions that create clarity, momentum, and measurable outcomes.
BalsamiqAtlassian JiraSQL DatabasesSalesforce LightningZapierB2b SoftwareSalesforce Sales CloudSalesforce Object Query Language (SOQL)FigmaWearables
Salesforce Platform Expertise
Deep expertise in Salesforce ecosystem including Sales & Service Cloud, Flow, object modeling, and role hierarchy governance with experience supporting 200+ agents
AI and Automation Integration
Advanced skills in integrating AI-powered workflows, prompt-driven summarization, conversational AI frameworks, and generative AI tools for operational efficiency
Product Strategy and Roadmap Management
Proven ability to own product roadmaps, scale enterprise systems, and translate complex business needs into scalable solutions through cross-functional collaboration
Agile and Scrum Methodologies
Certified Scrum Product Owner with experience in Agile PI planning, backlog ownership, and value-driven delivery across international stakeholders
Data Analytics and Business Intelligence
Proficiency in Power BI, business intelligence, product metrics analysis, and workflow optimization for data-driven decision making
Enterprise Digital Solutions
Experience in B2B enterprise digital solutions, executive stakeholder management, and enterprise client onboarding frameworks
API Integration and Development
Knowledge of Salesforce APIs, OpenAI API, Azure AI integration, and automated workflow development for system connectivity
Risk and Compliance Management
Experience collaborating with operations, risk, and compliance teams to ensure platform workflows meet enterprise governance standards
Deep expertise in Salesforce ecosystem including Sales & Service Cloud, Flow, object modeling, and role hierarchy governance with experience supporting 200+ agents
AI and Automation Integration
Advanced skills in integrating AI-powered workflows, prompt-driven summarization, conversational AI frameworks, and generative AI tools for operational efficiency
Product Strategy and Roadmap Management
Proven ability to own product roadmaps, scale enterprise systems, and translate complex business needs into scalable solutions through cross-functional collaboration
Agile and Scrum Methodologies
Certified Scrum Product Owner with experience in Agile PI planning, backlog ownership, and value-driven delivery across international stakeholders
Data Analytics and Business Intelligence
Proficiency in Power BI, business intelligence, product metrics analysis, and workflow optimization for data-driven decision making
Enterprise Digital Solutions
Experience in B2B enterprise digital solutions, executive stakeholder management, and enterprise client onboarding frameworks
API Integration and Development
Knowledge of Salesforce APIs, OpenAI API, Azure AI integration, and automated workflow development for system connectivity
Risk and Compliance Management
Experience collaborating with operations, risk, and compliance teams to ensure platform workflows meet enterprise governance standards
Experience
Professional experience0 - 5 years
Freelancer since2024
Languages
EnglishNative speaker
Project history
Designed AI-driven lead intake and engagement workflows using message automation tools, implemented prompt-based summarization and automated follow-up workflows, experimented with conversational AI frameworks, and delivered AI literacy workshops to over 100+ professionals
Owned the Salesforce Service Cloud roadmap supporting 200+ agents, integrated AI-powered voice transcription and summarization tools, prioritized backlog across Salesforce platform, collaborated with operations and compliance teams, and led cross-functional initiatives to automate service policy workflows
Owned the roadmap for a high-risk enterprise payments platform, scaled the system 5x to handle 100K+ daily payments, scaled infrastructure 5x to support enterprise payment disbursement operations, and developed an enterprise client onboarding framework