09/11/2026 updated

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Senior Product Manager | SaaS, Cloud & AI Products

Ajax, Canada
Only remote
Master of Computer Applications – Maulana Azad National Institute of Technology
Ajax, Canada
Only remote
Master of Computer Applications – Maulana Azad National Institute of Technology

Profile attachments

Riti_Srivastava.pdf

RAGGenAIBusiness AnalysisSoftware as a ServiceSoftware Product ManagementCloud Platform SystemGuidewire PolicyCenterCloud MigrationArtificial Intelligence Markup Language (AIML)Guidewire
Product Management & Agile Delivery
Expertise in product strategy, product vision, roadmapping, backlog prioritization, and Agile/SAFe delivery. Proven track record of driving end-to-end product launch readiness, PI planning, and cross-functional Agile execution across large-scale enterprise programs.

Guidewire Cloud & SaaS Platforms
Deep hands-on knowledge of Guidewire Cloud (PolicyCenter, BillingCenter, ClaimCenter, Contact Manager) and SaaS platform migrations. Ownership of business readiness and operational strategy for multi-million-dollar Guidewire Cloud transformation initiatives with minimal business disruption.

AI & Innovation (LLMs, RAG Architecture, Conversational AI)
Design and delivery of production-ready AI SaaS solutions using LLM and RAG architecture. Achievements include 78% cost savings and 2.3-second response times, with implementation of compliance logging, hallucination prevention, and audit-ready workflows.

Cloud Migration & AWS
Experience with cloud migration strategies, AWS, and scalable cloud-native architecture design. Collaboration with architecture teams to build and deploy SaaS and cloud-based solutions.

API & Systems Integration
Architecture of scalable integrations using APIs, webhooks, and cloud-based components. Integration of Broker Management Systems using CSIO standards, improving operational efficiency by 20%.

Domain Expertise: Insurance & Banking
Extensive domain knowledge in insurance (Policy, Claims) and banking. Contribution to large-scale banking and insurance transformation programs across Tier 1 organizations in Canada and the USA.

Executive Stakeholder Management & Leadership
Cross-functional leadership and executive stakeholder management across transformation programs. Delivery of executive reporting, product demos, stakeholder workshops, and outcome tracking for senior leadership.

Business Readiness & Operational Strategy
Ownership of end-to-end business readiness including product validation, command-center operations, post-launch stabilization, and governance frameworks to proactively manage customer, operational, and production risks.

Experience

Professional experience10+ years
Freelancer since2019

Languages

EnglishNative speakerHindiNative speaker

Project history

Senior Product Manager – Consulting Engagements

Cognizant, TD Insurance, Travelers Canada
Define and execute product vision and roadmap for telematics, digital insurance, and enterprise cloud transformation initiatives, improving customer satisfaction by 40%. Own business readiness and operational strategy for a multi-million-dollar Guidewire Cloud transformation. Lead end-to-end product launch readiness across product validation, stakeholder alignment, command-center operations, and post-launch stabilization. Drive integration of Broker Management Systems using CSIO standards, improving efficiency by 20%. Own backlog prioritization, PI planning, and end-to-end Agile delivery across cross-functional teams.

Business & Integrations Manager

Accenture Canada
Led delivery of Guidewire-based insurance platforms transitioning toward SaaS models. Directed RFPs securing deals valued at $8M and $25M. Delivered 225+ user stories across implementations. Facilitated stakeholder workshops improving alignment and decision-making.

Product, Business Analysis, and Delivery roles

TCS (Canada/USA) and Bank of America (USA)
Product, Business Analysis, and Delivery roles contributing to large-scale banking and insurance transformations across Canada and the USA.

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