05/07/2026 updated

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AI Product Manager - Enterprise AI delivery · Agentic systems · Regulated industries · EU AI Act

Tirana, Albania
Only remote
Master of Science in Computer Science
Tirana, Albania
Only remote
Master of Science in Computer Science

Profile attachments

Elsa Bakiu_DesignThinking.pdf
Elsa Bakiu_ProductSchool_PLC.pdf
Elsa Bakiu_ProductSchool_PMC.pdf
Elsa Bakiu_ScrumAlliance_CSPO_Certificate.pdf
Elsa Bakiu_ScrumAlliance_CSM_Certificate.pdf
Elsa_Bakiu_Resume.pdf

About me

AI Product Manager with 12 years in enterprise software. I scope and ship AI systems inside complex organisations, from problem discovery through architecture and delivery with engineering teams. Specialised in agentic AI, regulated industries, and EU AI Act compliance.

ArchitectureBusiness IntelligenceCompetitive IntelligenceCustomer InsightMarket ResearchProduct ManagementSoftware EngineeringSQL Server Integration ServicesShoppingData AnalyticsFront End Software Development
Product Strategy & Leadership: Product Vision, Roadmap & Backlog Management, Product Lifecycle Management, Stakeholder Management, Go-to-Market, B2B & B2G Product Experience
Discovery & Delivery: Product Discovery, Agile Delivery, UX Research, Release Management, AI-Powered Prototyping
Customer & Data Insights: Analytics, Experimentation, Data-Informed Decisions, Customer Centricity
Technology & Product Design: SaaS Platforms, ERP / CRM Integrations, UX / UI
AI & Intelligent Systems:
LLM Integration, Prompt Engineering, RAG Architectures, Vector Databases (Pinecone, Chroma), LangChain Orchestration, Workflow Automation (n8n), AI Feature Design, AI Process Automation, AI Use Case Identification & Validation, Applied ML Concepts, AI Prototyping, Human-in-the-Loop Systems, AI Risk & Compliance Awareness
Tools & Platforms:
Productboard, Jira, Miro, Figma, UXtweak, Testbirds, Hotjar, Google Analytics, Tableau, OpenAI API, Python, GitHub

Experience

Professional experience10+ years
Freelancer since2025

Languages

GermanFluentEnglishFluentItalianGoodAlbanianNative speaker

Project history

AI Product Manager

Hydromapper GmbH
Built an AI inspection pipeline for German federal water infrastructure, progressing to production.

• Replaced a two-person manual documentation workflow with single-inspector voice capture, automated field extraction, and confidence-scored review. Target: 30% reduction in documentation time.
• Ran discovery, defined architecture, and built the full POC: React, Python, FastAPI, LangGraph, LangSmith. Evaluation embedded from day one.
• EU AI Act risk mapping and GDPR/DPIA completed before architecture was finalised, establishing the compliance foundation required for federal adoption.

Product Manager

Unite Services GmbH
Led end-to-end redesign of Unite's eProcurement platform, modernizing shopping experience for B2B and B2G users. Partnered with design, engineering, and analytics teams to deliver scalable new frontend achieving +5% conversion and +20 NPS uplift.

Product Owner

Unite Services GmbH
Expanded presence across Belgium and Switzerland by introducing multi-language support. Improved catalog processing efficiency and boosted platform stability by 8%. Applied agile methodologies to enhance product development processes.

IT Consultant

Pentland Firth Software GmbH
Designed and implemented CRM and sales automation system in Odoo to streamline lead tracking and project proposals. Automated manual reporting workflows, reducing administrative workload by 40% and improving sales visibility.

Research Engineer

Stanford HCI Group
Contributed to development of open-source crowdsourcing platform in collaboration with Stanford HCI Group. Supervised team of engineers throughout project lifecycle and co-authored academic paper presented at ACM UIST 2015.

Team Lead

International Virtual e-Hospital - IVEH
Led multidisciplinary team of engineers and clinicians to build telemedicine platform enabling 7,400+ remote medical consultations. Improved trauma case handling by reducing admin overhead by 20% and accelerating treatment decisions by 30%.

Software Engineer

Institute of Business Modelling
Built Business Intelligence module integrated into large-scale financial software platform. Created interactive dashboards and analytics capabilities, streamlined integration of heterogeneous SQL Server data sources using Microsoft .NET and jQuery.

Certificates

AI Consultant

IronHack

2026

Certified Product Leader

Product School

2023

Certified Product Manager

Product School

2021

Design Thinking Fundamentals

Design Thinkers Academy

2019

Certified Product Owner

Scrum Alliance

2017

Certified Scrum Master

Scrum Alliance

2017


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