06/01/2026 updated
100 % available
Senior Program Manager | Delivery Director
Athens, Greece
Only remote
Master in Business Administration (MBA) - Total Quality Management, University of Piraeus, GreeceAbout me
IT Program Manager with 15+ years of experience directing complex, multi-million Euro portfolios from Concept through Production. Expert in establishing program-level governance, managing cross-initiative dependencies, and bridging the gap between Engineering, Product, and Enterprise Clients.
AI AgentsSAFeSix Sigma MethodologyApplication Lifecycle ManagementCertified Information Security ManagerChange ManagementContent ManagementContinuous DeliveryDevelopment ManagementDisciplined Agile DeliveryEnterprise Content ManagementGlobal Delivery ModelLean Six SigmaProgram Management ProfessionalPMI Certified
Agile Governance & Delivery Methodology
Transformation of delivery methodologies from Waterfall to Hybrid/Agile, reducing Time-to-Value for client customizations by 25%. Establishment of standardized governance frameworks within PMO structures enabling autonomous team operations.
B2B SaaS Onboarding & Enterprise Program Management
Management of concurrent, high-stakes SaaS migrations for global enterprise accounts with budgets up to 2M Euro and 0% budget overrun. Orchestration of matrix organizations covering Engineering, Solution Architecture, and Service Delivery across 60+ enterprise clients.
Digital Transformation (DXP) & ERP Project Management
Management of mission-critical Digital Transformation and ERP projects for Public Sector and Enterprise clients, adhering to PMI and ITIL standards. Delivery of complex system integrations including Oracle-based taxation systems and SAP implementations.
Generative AI & LLM Product Delivery
Spearheading the rollout of AI-powered conversational interfaces for enterprise platforms, enabling natural-language Q&A and revolutionizing content discovery for end-users.
Cloud Infrastructure & Quality Assurance
Definition and monitoring of QA frameworks for cloud platforms, establishing SLAs for migration of legacy infrastructure to centralized IaaS/PaaS environments.
Information Security Management
Certified Information Security Manager (CISM) with experience as Lead Auditor for ISO 27001:2005 (Info Security) and ISO 9001:2008 (Quality), enforcing regulatory compliance across enterprise projects.
PMO Capability Building & Mentorship
Acting as Practice Lead within PMO structures, mentoring 5+ Project Managers and fostering a culture of process predictability and quiet delivery replacing crisis management.
Project Management Tools
Proficiency in Atlassian (JIRA/Confluence), MS Project, MS 365, Smartsheet, and Wrike for end-to-end project tracking and delivery management.
SaaS Architecture & Tech Literacy
Hands-on understanding of SaaS Architecture including Cloud and Microservices, GenAI/LLM Integration, ERP systems (SAP, Oracle), Identity & Access Management (IAM), and enterprise content management modules.
Lean Six Sigma & Continuous Improvement
Lean Six Sigma Yellow Belt certification applied to standardizing implementation playbooks and BAU support processes, increasing resource utilization and delivery efficiency by 30%.
Transformation of delivery methodologies from Waterfall to Hybrid/Agile, reducing Time-to-Value for client customizations by 25%. Establishment of standardized governance frameworks within PMO structures enabling autonomous team operations.
B2B SaaS Onboarding & Enterprise Program Management
Management of concurrent, high-stakes SaaS migrations for global enterprise accounts with budgets up to 2M Euro and 0% budget overrun. Orchestration of matrix organizations covering Engineering, Solution Architecture, and Service Delivery across 60+ enterprise clients.
Digital Transformation (DXP) & ERP Project Management
Management of mission-critical Digital Transformation and ERP projects for Public Sector and Enterprise clients, adhering to PMI and ITIL standards. Delivery of complex system integrations including Oracle-based taxation systems and SAP implementations.
Generative AI & LLM Product Delivery
Spearheading the rollout of AI-powered conversational interfaces for enterprise platforms, enabling natural-language Q&A and revolutionizing content discovery for end-users.
Cloud Infrastructure & Quality Assurance
Definition and monitoring of QA frameworks for cloud platforms, establishing SLAs for migration of legacy infrastructure to centralized IaaS/PaaS environments.
Information Security Management
Certified Information Security Manager (CISM) with experience as Lead Auditor for ISO 27001:2005 (Info Security) and ISO 9001:2008 (Quality), enforcing regulatory compliance across enterprise projects.
PMO Capability Building & Mentorship
Acting as Practice Lead within PMO structures, mentoring 5+ Project Managers and fostering a culture of process predictability and quiet delivery replacing crisis management.
Project Management Tools
Proficiency in Atlassian (JIRA/Confluence), MS Project, MS 365, Smartsheet, and Wrike for end-to-end project tracking and delivery management.
SaaS Architecture & Tech Literacy
Hands-on understanding of SaaS Architecture including Cloud and Microservices, GenAI/LLM Integration, ERP systems (SAP, Oracle), Identity & Access Management (IAM), and enterprise content management modules.
Lean Six Sigma & Continuous Improvement
Lean Six Sigma Yellow Belt certification applied to standardizing implementation playbooks and BAU support processes, increasing resource utilization and delivery efficiency by 30%.
Experience
Professional experience10+ years
Freelancer since2026
Languages
GermanFluentEnglishFluentGreekNative speaker
Project history
Orchestration of a matrix organization of 5 concurrent delivery squads (50+ FTEs) covering Engineering, Solution Architecture, and Service Delivery. Accountable for the operational continuity of 60+ enterprise clients (BAU/Maintenance) while delivering a 10M+ Euro portfolio of new implementation projects. Managed high-stakes SaaS migrations for global accounts (e.g., Wolters Kluwer, RMIT, Royal Society) with 0% budget overrun. Spearheaded the rollout of AI Companion, an LLM-powered conversational interface. Transformed delivery methodology from Waterfall to Hybrid/Agile, reducing Time-to-Value by 25%. Standardized implementation playbooks and BAU support processes, increasing delivery efficiency by 30%. Acted as Practice Lead within the PMO and mentored 5+ Project Managers.
Managed a portfolio of mission-critical Digital Transformation and ERP projects for Public Sector and Enterprise clients, adhering to PMI and ITIL standards. Directed quality governance for the Kuwait Taxation System (Oracle). Defined and monitored the QA framework for the Greek Government Cloud Platform. Managed end-to-end SAP implementations (Hellenic Petroleum) and led the SAP Partner Center of Expertise. Served as CMMI Appraisal Team Member and ISO Auditor.
Oversaw registration and orientation of the newly hired class of employees during a prestigious 6-month internship.