06/23/2026 updated
100 % available
Technical Project Manager | Python Automation | APIs, Observability
Passo Fundo, Brazil
Only remote
BSc in EconomicsAbout me
Project Manager with experience in process improvement, digital products, and automation. Building technical projects with Python, APIs, Docker, GitHub Actions, and observability, connecting business context, operational efficiency, and practical tech solutions.
ObservabilityGitHub ActionsApplication Programming Interfaces (APIs)Atlassian JiraBusiness Process ManagementGitHubPython (Programming Language)Messaging Application Programming InterfaceProject ManagementWindows APIScrum MethodologySoftware Project ManagementWorkflowsPostmanBackend
Project & Portfolio Management
Expertise in managing end-to-end project lifecycles, including backlog management, roadmap planning, and portfolio tracking using Jira, Kanban, and Scrum methodologies.
Python Automation & Observability
Developing technical projects with Python focused on backend automation, API consumption, web scraping, task scheduling, and systems monitoring. Hands-on experience with Docker, GitHub Actions, PostgreSQL, Redis, external APIs, and AI-assisted development. Currently building an API monitoring platform to track HTTP status, latency, errors, logs, CPU/RAM usage, dashboards, scheduled checks, and alerts via WhatsApp or Telegram.
Business Process Management & Automation
Strong background in mapping workflows, organizing business rules, and implementing BPMS solutions integrated with data bureaus and CRM systems to drive operational efficiency and continuous improvement.
Regulatory Compliance & Risk Management
Proven ability to lead regulatory initiatives covering Anti-Money Laundering (AML) and KYC processes, connecting Risk, Legal, Compliance, and IT departments to enhance governance and compliance.
Agile Methodologies
Certified Agile practitioner (SCRUMstudy Agile Master Certified) with hands-on experience managing agile squads, sprints, and data-driven delivery metrics such as Lead Time, Cycle Time, and Burndown Charts.
Requirements Analysis & Systems Integration
Skilled in conducting requirements analysis, mapping business needs, and supporting technology integration decisions including ECM tool acquisition and feasibility studies.
API Testing & Quality Assurance
Hands-on experience performing API testing with Postman and conducting functional validations to ensure seamless product releases in pre-production environments.
Customer Experience & Stakeholder Management
Experience leading customer service teams, structuring feedback loops, monitoring CSAT, NPS, FCR, and SLA metrics, and maintaining strong stakeholder communication.
UX/UI Product Management
Experience directing comprehensive product refactoring and UX/UI redesign initiatives to enhance usability and overall customer experience, supported by behavioral analytics tools such as Microsoft Clarity.
Experience
Professional experience5 - 10 years
Freelancer since2025
Languages
EnglishFluentPortugueseNative speaker
Project history
Led strategic operational projects connecting Risk, Legal, Compliance, and IT departments to enhance regulatory compliance and efficiency. Governed end-to-end processes including workflow mapping, business rules organization, and BPMS solutions integrated with data bureaus and CRMs. Automated AML and KYC regulatory fronts, identified automation opportunities in customer reimbursement processes, and configured Jira workflows for portfolio tracking.
Led a team of 5 customer service and support professionals. Structured feedback loops and follow-up routines to strengthen customer experience and client relationships. Developed clear communication with stakeholders and maintained a strong problem-solving focus. Monitored metrics including CSAT, NPS, FCR, SLA, and Average Handling Time.
Spearheaded product management activities overseeing the complete lifecycle from initial discovery to continuous evolution and feature delivery. Led end-to-end development launch of two new products focused on investment portfolio management and tax assistance. Directed UX/UI redesign of a core product, participated in QA with API testing using Postman, and managed product roadmaps and data-driven sprints using Scrum and Kanban.