11/03/2026 updated

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Senior Project Manager | IT Consultant | Process & Digital Transformation | PMP®

Cans - Porto do Son, Spain
Only remote
Executive MBA
Cans - Porto do Son, Spain
Only remote
Executive MBA

Profile attachments

CV_ANADELIA SARDELLA_Senior Project Manager_Consultant_PMP.pdf

About me

Senior Project Manager and IT Consultant, PMP®, with 25+ years of experience turning business challenges into actionable projects. I bridge strategy, processes, people and technology, leading complex transformations, optimizing operations and delivering measurable results.

Agile MethodologyBusiness Process ManagementChange ManagementProject ManagementScrum MethodologyProject Cycle ManagementProject Risk ManagementTransition ManagementStakeholder ManagementIT Project Management
Project & Program Management
Expertise in end-to-end IT project and program management, covering planning and control, scope definition, milestones and deliverables, resource and budget management, risk and dependency tracking, stakeholder management, and executive reporting within a PMO framework.

Business Process Management
Deep knowledge in process analysis and design using AS IS / TO BE methodologies, process optimization, standardization, automation, continuous improvement, and the definition and monitoring of performance indicators.

Digital Transformation & Change Management
Proven track record in leading digital transformation initiatives, change management, adoption of new ways of working, Agile and Scrum methodologies, backlog management with Azure Boards and GitHub, and coordination of integration and deployment activities.

IT Consulting & Business Analysis
Strong capability in translating business needs into requirements, conducting requirements analysis and documentation, providing diagnoses and recommendations, building roadmaps, identifying opportunities, and coordinating business-technology alignment and client management.

Leadership & Governance
Experience applying servant leadership, facilitation, and team management principles, with a focus on stakeholder alignment, KPIs, SLAs, quality assurance, project governance, and results tracking.

Cloud & DevOps Coordination
Coordination of Azure and Kubernetes deployments, systems integration initiatives, and software development projects on a proprietary .NET microservices platform.

OKR & KPI Management
Management of progress through OKRs, KPIs, and Power BI, presenting results, progress, and deviations to executive committees.

Regulatory Compliance
Direction of projects in regulated environments subject to requirements such as ENS and GDPR.

Languages

EnglishFluentSpanishNative speaker

Project history

Project Manager – Strategic Consulting in Transformation & Processes

Grupo FEMXA Formación
Assessed AS IS / TO BE processes and identified opportunities for optimization, digitalization and automation, prioritizing initiatives based on impact, effort, feasibility and return. Developed recommendations, roadmaps, process documentation and KPIs to support implementation, monitoring and continuous improvement.

Director of Digital Transformation | Consulting & Project Management

OZONA TECH
Participated in the creation of the Digital Transformation Business Unit, contributing to the definition of the business plan, strategy, operating model and value proposition. Led digital transformation and optimization projects from needs and requirements analysis through planning, execution, deployment and support. Coordinated multidisciplinary teams, clients and stakeholders, managing scope, timelines, resources, budget, risks, dependencies and deliverables. Implemented Agile methodologies and managed the backlog using Azure Boards and GitHub. Managed progress through OKRs/KPIs and Power BI. Led software development projects on a proprietary .NET microservices platform and coordinated Azure and Kubernetes deployments and systems integration initiatives.

Director of BPO Projects & Operations

COREMAIN
Led BPO projects focused on service transformation and evolution, integrating strategic planning, operating design and results management. Drove optimization and standardization of processes and services, identifying improvement and automation opportunities. Defined and monitored the management model through costs, revenues, SLAs, KPIs and business objectives. Managed strategic clients as the liaison between business and operations.

IT Operations Manager | Service Delivery Manager

COREMAIN (Vodafone service)
Directed the operation of an outsourced second-level IT technical incident management service for Vodafone, handling more than 800,000 incidents annually. Coordinated more than 200 professionals, aligning resources, priorities and objectives to ensure service continuity and quality. Planned and controlled resources and budget, monitoring costs, operational capacity and achievement of objectives. Managed SLAs, KPIs and quality, and participated in the functional design of an automation solution that reduced average resolution time by 30%, from 10 to 7 minutes.

Functional Analyst – HR Management Applications

SERGAS
Functional analyst role focused on HR management applications.

Applications Coordinator – HR Management Area

SERGAS
Coordination of applications in the HR management area.

IT Support Technician – HR Management Applications

SERGAS
IT support technician for HR management applications.

Certificates

PMP (Project Management Professional)

PMI (Project Management Institute)

2026

SCRUM MASTER

SCRUM MANAGER

2020

ITIL V3

PEOPLE CERT

2018


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