11/13/2026 updated
100 % available
Senior Salesforce Business Analyst | Sales Cloud & B2B Commerce Consultant | Oracle CPQ
bangalore, India
Worldwide
BE Electrical and Electronics EngineeringScrum MasterBusiness AnalysisScrum MethodologySalesforce Marketing CloudB2b SoftwareSalesforce Sales CloudSalesforce Commerce CloudSalesforce Object Query Language (SOQL)
Salesforce Sales Cloud
Expertise in Salesforce Sales Cloud implementation including Einstein Activity Capture, Salesforce Inbox, Opportunity Scoring, Sales Engagement, Revenue Intelligence, and Territory Management for enterprise sales processes.
Oracle CPQ & Salesforce Revenue Cloud
Functional knowledge of Oracle CPQ covering product configuration, pricing rules, discount approvals, and quote-to-order processes, directly transferable to Salesforce Revenue Cloud / CPQ implementations.
Business Analysis & Stakeholder Management
Leading stakeholder workshops, defining business requirements, user stories, acceptance criteria, and functional solution designs to translate business needs into scalable Salesforce solutions.
B2B Commerce & Sales Process
Hands-on end-to-end B2B commerce experience including product catalog, bulk pricing, quoting, order-to-cash, and B2B client management directly relevant to Salesforce B2B Commerce projects.
Agile / Scrum Master
Acting as Scrum Master covering Sprint Planning, Daily Stand-ups, Reviews, Retrospectives, and backlog refinement and prioritization based on business value.
UAT & End-User Enablement
Leading UAT, coordinating defect resolution, creating training materials, and delivering demos and user training to drive adoption across multiple concurrent projects.
Salesforce Configuration
Configuration of Salesforce objects, data model, validation rules, approval processes, flows, price books, quotes and orders, reports and dashboards, and Lightning Experience.
Technical Skills
Working knowledge of Salesforce Configuration, Apex (Review), REST API, Postman, SQL, SOQL, and Data Loader.
Requirement Analysis & Functional Solution Design
Leading requirement gathering, backlog refinement, solution validation, and functional solution design for Salesforce and CRM projects across multiple stakeholders and technical teams.
Expertise in Salesforce Sales Cloud implementation including Einstein Activity Capture, Salesforce Inbox, Opportunity Scoring, Sales Engagement, Revenue Intelligence, and Territory Management for enterprise sales processes.
Oracle CPQ & Salesforce Revenue Cloud
Functional knowledge of Oracle CPQ covering product configuration, pricing rules, discount approvals, and quote-to-order processes, directly transferable to Salesforce Revenue Cloud / CPQ implementations.
Business Analysis & Stakeholder Management
Leading stakeholder workshops, defining business requirements, user stories, acceptance criteria, and functional solution designs to translate business needs into scalable Salesforce solutions.
B2B Commerce & Sales Process
Hands-on end-to-end B2B commerce experience including product catalog, bulk pricing, quoting, order-to-cash, and B2B client management directly relevant to Salesforce B2B Commerce projects.
Agile / Scrum Master
Acting as Scrum Master covering Sprint Planning, Daily Stand-ups, Reviews, Retrospectives, and backlog refinement and prioritization based on business value.
UAT & End-User Enablement
Leading UAT, coordinating defect resolution, creating training materials, and delivering demos and user training to drive adoption across multiple concurrent projects.
Salesforce Configuration
Configuration of Salesforce objects, data model, validation rules, approval processes, flows, price books, quotes and orders, reports and dashboards, and Lightning Experience.
Technical Skills
Working knowledge of Salesforce Configuration, Apex (Review), REST API, Postman, SQL, SOQL, and Data Loader.
Requirement Analysis & Functional Solution Design
Leading requirement gathering, backlog refinement, solution validation, and functional solution design for Salesforce and CRM projects across multiple stakeholders and technical teams.
Experience
Professional experience10+ years
Freelancer since2007
Languages
EnglishFluent
Project history
Founded and managed a B2B manufacturing and bulk sales business for cotton tote bags, owning end-to-end commerce operations including sourcing, product catalog, pricing, quotations, order management, and delivery. Managed B2B client relationships, negotiated bulk pricing and discounts, and handled quote-to-order-to-cash processes. Continued Salesforce consulting upskilling in Platform Developer 1, Revenue Cloud / CPQ concepts, and B2B Commerce process mapping.
Partnered with Sales Executives and business stakeholders to translate requirements into scalable Salesforce Sales Cloud solutions. Led stakeholder workshops, defined business requirements, user stories, acceptance criteria, and functional solution designs. Led implementation of Sales Cloud capabilities including Einstein Activity Capture, Salesforce Inbox, Opportunity Scoring, Sales Engagement, Revenue Intelligence, and Territory Management. Collaborated with development teams across full lifecycle. Led UAT, coordinated defect resolution, and delivered user training. Acted as Scrum Master. Worked on Oracle CPQ for B2B quoting including product configuration, pricing rules, discount approvals, and quote-to-order process.
Led requirement gathering, backlog refinement, and solution validation for Salesforce and CRM projects. Led UAT, defect triage, go/no-go, and production readiness across multiple concurrent projects. Managed delivery dependencies, risks, scope changes, and stakeholder communication across business and technical teams.