06/01/2026 updated
100 % available
Senior Salesforce Consultant & Solution Architect
Thailand
Only remote
Bachelor of Arts in Business Administration, University of Applied Sciences AnsbachAbout me
I am a dedicated, solution-oriented professional who always goes the extra mile. I approach every engagement with an ownership mindset and focus on balancing maintainability, performance, user experience, cost and delivery timelines to create sustainable solutions.
Product OwnerProject ManagementScrum MethodologySolution ArchitectureSalesforce Sales CloudSalesforce Pardot
Salesforce Solution Architecture
Extensive experience as a Solution Architect for Salesforce workstreams within global enterprise integration projects. Responsible for Salesforce architecture, technical solution design and implementation strategy across integrated systems and business processes.
Salesforce Implementation & AdministrationStrong expertise in the agile implementation and administration of Salesforce Sales Cloud, Service Cloud, Field Service Management, and Experience Cloud. Designing, optimizing and supporting scalable features across multiple Salesforce cloud products.
Salesforce Certifications & ExpertiseMulti-certified Salesforce professional with certifications including Salesforce Certified Sales Cloud Consultant, CPQ Specialist, Administrator, Platform App Builder, Pardot Specialist, as well as Salesforce Accredited Sales Professional and Copado Fundamentals I Certification.
UAT Coordination & Test ManagementPlanning, coordinating, and executing User Acceptance Testing (UAT), including test planning, test case development and user story validation to ensure solution quality and business readiness.
Incident Management & SupportManaging 2nd and 3rd level incident support for Salesforce platforms and related integrations, while coordinating resolution processes with global stakeholders.
Requirements Management & Workshop FacilitationLeading scoping and presales workshops to gather, analyze, and validate business requirements, as well as developing solution concepts and commercial proposals.
Veeva & Third-Party IntegrationsSupporting global system transformations from Salesforce Service Cloud to Veeva Vault and designing and integrating third-party solutions such as CTI platforms, data backup solutions and Veeva Events Management.
Microsoft Office & Additional ToolsProficient in Microsoft Office (Word, Excel, Access, PowerPoint), Jira, Pardot, Mailchimp and various Salesforce-related tools and platforms.
Team Leadership & MentoringProviding functional leadership to international Salesforce operations teams, mentoring team members in business analysis and feature implementation and supporting Product Owners in delivering business value.
Experience
Professional experience0 - 5 years
Freelancer since2025
Languages
GermanNative speakerEnglishFluentFrenchBasic knowledgePolishBasic knowledge
Project history
Solution Architect fuer Salesforce-Workstream in einem globalen Enterprise-Integrationsprojekt mit ca. 40 Schnittstellen. Verantwortung fuer Salesforce-Architektur, technisches Loesungsdesign und Implementierungsstrategie. Gestaltung und Optimierung skalierbarer Features fuer Sales Cloud und Service Cloud. Management von 2nd- und 3rd-Level-Incident-Support. Unterstuetzung einer globalen Systemtransformation von Salesforce Service Cloud zu Veeva Vault. Koordination von UAT-Aktivitaeten, Hypercare-Support sowie Optimierung des globalen Demand-to-Feature-Prozesses.
Salesforce Solution Architect und Consultant fuer internationale Enterprise-Projekte in den Bereichen Testing & Zertifizierung, Finanzdienstleistungen, Pharma und Industriefertigung. Design und Implementierung von Salesforce-Loesungen fuer Sales Cloud, Field Service Management, Experience Cloud und Service Cloud. Koordination von Plattform-Alignment, Release-Management, UAT sowie 2nd- und 3rd-Level-Support.
Funktionale Leitung eines internationalen Salesforce-Operations-Teams. Agile Implementierung und Administration fuer Sales Cloud, Field Service Management, Service Cloud und Experience Cloud. Solutioning und Aufwandsschaetzung fuer komplexe Anforderungen. Global Deputy Product Owner fuer Salesforce Sales Cloud. Mentoring von Teammitgliedern sowie Durchfuehrung von Fit-Gap-Workshops fuer neue Rechtseinheiten.
Certificates
Salesforce Certified Sales Cloud Consultant
Salesforce2024
Salesforce Certified CPQ Administrator
Salesforce2023
Copado Fundamentals 1 Certification
Copado2022
Salesforce Certified Platform App Builder
Salesforce2021
Certified Project Management (IPMA Level D)
GPM2018
Salesforce Certified Pardot Specialist
Salesforce2017