Senior Salesforce Developer | LWC | Apex | Managed Packages | CI/CD

Debugged and optimized Apex Classes and Triggers while improving test class coverage and overall code quality. Worked on Service Cloud functionalities including Case Management, Email-to-Case, Live Chat, and OmniChannel configuration. Managed deployments and version control using Git Desktop, Git Bash, and CI/CD processes. Implemented CTI features and integrated Sage AI with Salesforce for AI-driven calling functionality. Developed and integrated REST APIs for seamless communication between Salesforce and external systems.

Worked on McAfee's internal Salesforce CPQ application for product sales, support, and subscription management. Implemented custom Apex-based business logic and product configuration features while leveraging Salesforce CPQ for pricing and quote management. Supported customer product management, issue resolution, and new product purchasing workflows within Salesforce. Developed Apex Classes, Triggers, and corresponding test classes to support custom Salesforce CPQ functionalities. Designed and configured Lightning Record Pages on Opportunity based on business and user requirements. Implemented custom search functionality on the CPQ cart page to improve product selection and user experience.