07/09/2026 updated

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Senior Salesforce Developer | Sales Cloud | Service Cloud | Experience Cloud

Vijayawada, India
Worldwide
Bachelor of Technology (B.Tech)
Vijayawada, India
Worldwide
Bachelor of Technology (B.Tech)

Profile attachments

Pavan_Kalyan_Siddineni_Salesforce_Resume.docx

About me

Salesforce Consultant (12x certified) with 7 YOE architecting enterprise-grade solutions across Sales Cloud, Service Cloud and Field Service (FSL). Deep expertise in Apex, LWC, REST/SOAP integrations, asynchronous processing, Copado CI/CD, Agile/Scrum, and cross-functional stakeholder collaboration.

Salesforce Object Search Language (SOSL)User Experience (UX)Application Programming Interfaces (APIs)Agile MethodologyAmazon CloudfrontAtlassian JiraScrum MethodologyCopadoSalesforce.ComSimple Object Access Protocol (SOAP)WorkflowsSalesforce CommunitiesCloud Platform SystemSalesforce LightningSalesforce Sales CloudSkills CloudSalesforce Object Query Language (SOQL)Atlassian BitbucketServicenow
Salesforce Development
Expertise in Apex, Triggers, Batch, Queueable, Scheduled Apex, Lightning Web Components (LWC), Aura, Lightning, and Test Classes with 90%+ coverage. Development of enterprise-grade solutions across Sales Cloud, Service Cloud, Field Service Lightning, and Service-Max ecosystems.

REST/SOAP Integrations
Extensive experience with REST/SOAP APIs, Named Credentials, JSON/XML Parsing, Connected Apps, and Remote Site Settings. Management of API integrations between Salesforce and enterprise ERP systems, ensuring 100% data synchronization across multiple integrated systems.

CI/CD & DevOps with Copado
Hands-on experience with Copado, Change Sets, Git, VS Code, Jira, and Agile/Scrum methodologies. Leadership of multi-environment Copado deployments across QA, UAT, and Production, overseeing the Change Request lifecycle for 30+ releases.

Automation & Flow Builder
Proficiency in Flow Builder, Approval Processes, Process Builder Migration, and Validation Rules. Refactoring of legacy Flows and Apex automation frameworks into high-performance architectures.

Service-Max Administration
Configuration of advanced Service-Max functionalities including Service Board, Skill-Based Match Rules, Preventive Maintenance Automation, SFM Wizards, Transactions, and Dispatch Console workflows.

Security & Data Management
Management of security models using Profiles, Permission Sets, OWD, Sharing Rules, Role Hierarchy, Data Loader, Workbench, and GDPR-compliant data handling across 500+ global users.

Performance Optimization
Achievement of 20-40% performance gains through trigger bulkification, collection-based processing, SOQL query optimization, and refactoring of Batch and Scheduled Apex jobs to reduce governor limit exceptions.

Salesforce Certifications
12x Salesforce certified professional including Platform Developer I, App Builder, Service Cloud Consultant, Sales Cloud Consultant, Experience Cloud Consultant, Platform Administrator, CPQ Administrator, Business Analyst, Platform User Experience Designer, Process Automation Accredited Professional, Copado Fundamentals I & II, and Copado Source Format Developer.

Experience

Professional experience5 - 10 years
Freelancer since2024

Languages

EnglishFluent

Project history

Senior Salesforce Developer

LTIMindtree, Hyderabad
Led requirement discovery sessions with multiple business units, translating complex operational needs into scalable Salesforce technical designs. Refactored legacy Flows and Apex automation frameworks, eliminating Concurrent Request limit failures and reducing application response times by 40%. Resolved 200+ high-priority production incidents with 95% SLA adherence. Managed REST/SOAP API integrations between Salesforce and enterprise ERP systems, maintaining 100% data synchronization across 5 integrated systems. Led multi-environment Copado deployments across QA, UAT, and Production for 30+ releases. Tech Stack: Apex, LWC, Flow Builder, FSL, REST/SOAP APIs, Named Credentials, Copado, Git.

Salesforce Developer

LTIMindtree, Hyderabad
Developed reusable LWC data tables with custom search, multi-level sorting, and inline editing, boosting productivity for 400+ service team users. Engineered REST/SOAP integrations with 4 third-party systems. Achieved 20-30% improvement in Apex execution performance through trigger bulkification and SOQL query optimization. Configured advanced Service-Max functionalities including Service Board, Skill-Based Match Rules, Preventive Maintenance Automation, and Dispatch Console workflows. Authored Technical Design Documents and managed end-to-end release lifecycle via Copado across 20+ sprint cycles. Tech Stack: Apex, Triggers, Batch, Queueable, LWC, REST/SOAP APIs, Git, Copado, Service-Max, Dispatch Console.

Salesforce Developer

Accenture, Hyderabad
Designed and bulkified Apex Triggers and asynchronous Batch Jobs for large-scale data updates across 2M+ records, eliminating system timeouts and governor limit breaches. Automated the Contract Renewal process using Apex and Process Builder, reducing manual administrative effort by ~60%. Configured SFM Wizards and Transactions to streamline mobile workflows for 150+ field technicians. Implemented Service Board enhancements improving work order visibility, contributing to a 25% increase in dispatch accuracy. Managed deployments via Change Sets with 90%+ unit test coverage. Tech Stack: Apex (Batch/Scheduled/Triggers), Flow Builder, Change Sets, Service-Max SFM, SFM Wizards, Service Board, SFDC Config.

Salesforce Admin & Developer

Accenture, Hyderabad
Managed security model using Roles, Profiles, Permission Sets, OWD, and Sharing Rules, ensuring data integrity across 500+ global users. Executed platform configuration utilizing Validation Rules, Page Layouts, Custom Fields, and automation enhancements. Provided Service-Max administration including configuration, Translation Workbench, and post-production defect resolution. Transitioned into development by authoring Apex Test Classes and resolving production defects, achieving 90%+ code coverage. Tech Stack: Salesforce Admin, Apex, Data Loader, Sharing Rules, Translation Workbench, Role Hierarchy, Service-Max, Change Sets.

Certificates

Process Automation Accredited Professional

Salesforce

2025

Platform User Experience Designer

Salesforce

2025

Salesforce Certified Experience Cloud Consultant

Salesforce

2025

Salesforce Certified Business Analyst

Salesforce

2025

Copado Source Format Developer

Copado

2025

Salesforce Certified Service Cloud Consultant

Salesforce

2023

Salesforce Certified Sales Cloud Consultant

Salesforce

2023

Salesforce Certified Platform Developer I

Salesforce

2022

Salesforce Certified Platform Developer I

Salesforce

2022

Salesforce Certified Platform App Builder

Salesforce

2021


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