09/28/2026 updated
FR
100 % available
Senior Salesforce Implementation Consultant
Nicosia, Cyprus
Only remote
Computer Science & Information Technology, London Metropolitan UniversityAmazon Web ServicesAtlassian JiraData MigrationMappingSalesforce.ComSolution ArchitectureUser StoriesWorkflowsSalesforce LightningSystems ImplementationsSalesforce Sales Cloud
Salesforce Implementation and Configuration
Expertise in Financial Services Cloud, Sales Cloud and Service Cloud, including custom data models, validation rules, security and sharing, reports and dashboards, Flow automation, and custom objects and fields across consultancy and enterprise environments.
Business Analysis and Solution Design
Conducting discovery workshops, gathering requirements, writing user stories, process mapping and solution design, translating stakeholder needs into Salesforce workflows and delivering Agile-based implementations with UAT and production validation.
Data Migration and Integrations
Managing data migration, cleansing and loading using Data Loader, troubleshooting integrations with third-party applications, and collaborating on Apex and API-based solutions including tools such as Zapier, Conga, CPQ and Pardot.
CRM Management
Managing CRM platforms for large user bases, including access and permissions, bulk data updates, lead-conversion governance, training and user adoption support.
Salesforce Certifications
Holding multiple Salesforce certifications: Platform Developer I, Advanced Administrator, Platform App Builder and Certified Administrator.
Amazon Web Services
Certified as AWS Solutions Architect - Associate and AWS Cloud Practitioner, demonstrating cloud architecture knowledge.
Pre-Sales and Solution Engineering
Supporting pre-sales discovery and solution design for professional services and custom solutions, preparing client proposals and demonstrations in collaboration with senior solutions architects.
Agile Delivery and Project Tooling
Working within Agile delivery frameworks using Jira for user story management, sprint planning and tracking across implementation and enhancement projects.
Sales Process and Pipeline Management
Building pipeline reports and dashboards, managing web-to-lead forms, lead-to-sale and invoice management, and using tools such as Conga, CPQ, Pardot and Mailchimp within the Salesforce ecosystem.
Expertise in Financial Services Cloud, Sales Cloud and Service Cloud, including custom data models, validation rules, security and sharing, reports and dashboards, Flow automation, and custom objects and fields across consultancy and enterprise environments.
Business Analysis and Solution Design
Conducting discovery workshops, gathering requirements, writing user stories, process mapping and solution design, translating stakeholder needs into Salesforce workflows and delivering Agile-based implementations with UAT and production validation.
Data Migration and Integrations
Managing data migration, cleansing and loading using Data Loader, troubleshooting integrations with third-party applications, and collaborating on Apex and API-based solutions including tools such as Zapier, Conga, CPQ and Pardot.
CRM Management
Managing CRM platforms for large user bases, including access and permissions, bulk data updates, lead-conversion governance, training and user adoption support.
Salesforce Certifications
Holding multiple Salesforce certifications: Platform Developer I, Advanced Administrator, Platform App Builder and Certified Administrator.
Amazon Web Services
Certified as AWS Solutions Architect - Associate and AWS Cloud Practitioner, demonstrating cloud architecture knowledge.
Pre-Sales and Solution Engineering
Supporting pre-sales discovery and solution design for professional services and custom solutions, preparing client proposals and demonstrations in collaboration with senior solutions architects.
Agile Delivery and Project Tooling
Working within Agile delivery frameworks using Jira for user story management, sprint planning and tracking across implementation and enhancement projects.
Sales Process and Pipeline Management
Building pipeline reports and dashboards, managing web-to-lead forms, lead-to-sale and invoice management, and using tools such as Conga, CPQ, Pardot and Mailchimp within the Salesforce ecosystem.
Experience
Professional experience5 - 10 years
Freelancer since2022
Languages
EnglishNative speakerGreekNative speaker
Project history
Founder of Symbolic Systems Limited, contracting with NetU Group through this Cyprus company. Delivering business analysis, solution design, implementation and enhancement work for clients in hospitality, SaaS, telecommunications, fuels, oil and gas, and real estate and construction. Working with stakeholders to translate requirements into solution designs, user stories and Salesforce workflows. Building and troubleshooting Flows, custom objects, fields, validation rules, permissions, reports and dashboards. Developing quoting, onboarding and reminder workflows with automation and document-generation integrations. Supporting data migration, integration, UAT, production testing and release activities alongside documentation, training and user adoption.
Served as Salesforce subject matter expert and CRM business lead within Wealth Management International British Isles, supporting approximately 700 users across Sales and Relationship Management and Private Client Fiduciary Services. Gathered end-user requirements and developed Jira user stories for Financial Services Cloud enhancements. Configured business logic and data models in development and UAT environments. Worked with Business Change Management and an external development partner across discovery, design, implementation, testing and production rollout. Led UAT and post-implementation validation, wrote test cases and supported users through changes. Managed access and permissions, performed bulk data updates with Data Loader, resolved lead-conversion and integration issues, and delivered training to support adoption and record-keeping governance.
Led Salesforce implementation and administration for Krystal Enterprise, including migration of data from Pipedrive and Scoro into Salesforce. Integrated Zoom, Outlook, PandaDoc, Natterbox and Bria using Zapier. Configured users, roles, permission sets, hierarchies, sales processes, Flow automation, lead assignment and web-to-lead; built custom objects, fields, validation rules, reports and dashboards. Supported pre-sales discovery and solution design for professional services and custom solutions, working with the Senior Solutions Architect and preparing client proposals and demonstrations.