11/10/2026 updated
100 % available
Senior SAP Basis Administrator | SAP Technical Specialist
heredia, Costa Rica
Worldwide
Licenciate Degree, Administration of Technology ResourcesSAP CloudOs/400 Operating SystemDisaster RecoverySAP ERPSAP NetWeaverSAP HANASAP Solution ManagerServer AdministrationService ManagementSystems IntegrationBackup and RestoreCloud Platform SystemSUSE LinuxSybaseSQL Server Business Intelligence
SAP Basis Administration
Over 14 years of experience in SAP Basis administration, covering enterprise SAP environments including SAP ECC, S/4HANA, NetWeaver, CRM, and Solution Manager. Administration of system upgrades, monitoring, troubleshooting, backup and recovery, and disaster recovery.
SAP HANA Administration
Deep expertise in SAP HANA database administration, including HANA refreshes, database upgrades, Web Dispatcher configuration, SSL implementation, and HANA system monitoring across SUSE Linux, Windows, and Sybase landscapes.
Cloud Platforms (Azure, AWS, GCP)
Certified expertise across major cloud platforms including Microsoft Azure, Amazon Web Services, and Google Cloud Platform. Experience with cloud migrations, cloud ALM, and Solution Manager monitoring for cloud services and integrations.
Linux / SUSE & Windows / SQL Server
Solid background in operating system administration on SUSE Linux and Windows environments, including SQL Server management for SAP landscapes and backup/restore strategies.
Automation & Scripting (Bash, Python, PowerShell)
Automation of operational tasks and incident triage using Bash, Python, and PowerShell scripts, including integration of monitoring and ticketing workflows with ServiceNow.
Backup, Restore & Disaster Recovery
Design and implementation of geo-dispersed production landscapes enabling recovery objectives under five minutes, as well as management of backup and restore strategies across SAP environments.
High Availability & Monitoring
Ownership of monitoring and incident response SLA/KPI performance, including escalation management, cross-team coordination, and implementation of high availability solutions.
Solution Manager & System Upgrades
Experience leading Solution Manager upgrades (7.1 to 7.2), CRM support package upgrades, BI, PI, and Solution Manager upgrades, as well as Oracle database upgrades for SAP systems.
ITIL Foundation
ITIL Foundation 3.0 certified, with practical application of ITIL processes in service management, incident response, and operational standardization.
Over 14 years of experience in SAP Basis administration, covering enterprise SAP environments including SAP ECC, S/4HANA, NetWeaver, CRM, and Solution Manager. Administration of system upgrades, monitoring, troubleshooting, backup and recovery, and disaster recovery.
SAP HANA Administration
Deep expertise in SAP HANA database administration, including HANA refreshes, database upgrades, Web Dispatcher configuration, SSL implementation, and HANA system monitoring across SUSE Linux, Windows, and Sybase landscapes.
Cloud Platforms (Azure, AWS, GCP)
Certified expertise across major cloud platforms including Microsoft Azure, Amazon Web Services, and Google Cloud Platform. Experience with cloud migrations, cloud ALM, and Solution Manager monitoring for cloud services and integrations.
Linux / SUSE & Windows / SQL Server
Solid background in operating system administration on SUSE Linux and Windows environments, including SQL Server management for SAP landscapes and backup/restore strategies.
Automation & Scripting (Bash, Python, PowerShell)
Automation of operational tasks and incident triage using Bash, Python, and PowerShell scripts, including integration of monitoring and ticketing workflows with ServiceNow.
Backup, Restore & Disaster Recovery
Design and implementation of geo-dispersed production landscapes enabling recovery objectives under five minutes, as well as management of backup and restore strategies across SAP environments.
High Availability & Monitoring
Ownership of monitoring and incident response SLA/KPI performance, including escalation management, cross-team coordination, and implementation of high availability solutions.
Solution Manager & System Upgrades
Experience leading Solution Manager upgrades (7.1 to 7.2), CRM support package upgrades, BI, PI, and Solution Manager upgrades, as well as Oracle database upgrades for SAP systems.
ITIL Foundation
ITIL Foundation 3.0 certified, with practical application of ITIL processes in service management, incident response, and operational standardization.
Languages
EnglishFluentSpanishNative speaker
Project history
Owned SAP Cloud ALM and Solution Manager monitoring for AS ABAP, AS Java, cloud services, and integrations. Managed monitoring and incident response SLA/KPI performance, led escalations and cross-team coordination. Automated operational tasks and incident triage with Bash, Python, and PowerShell; integrated monitoring and ticketing workflows with ServiceNow. Coordinated CyberArk access for HANA systems.
Provided senior Basis administration and operational support for managed SAP landscapes. Improved processes and standardized runbooks for daily operations and lifecycle events.
Served as Senior Product Delivery Lead and SAP Elite team member for advanced customer support. Performed SAP HANA database refreshes, Web Dispatcher configuration, and SSL implementation across SUSE Linux, Windows, and Sybase landscapes. Led cross-functional escalation and service improvement efforts; contributed to automation and SOP standardization.