06/23/2026 updated

**** ******** ****
verified
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info: not available until 09/07/2026

Senior SAP S/4HANA Service Consultant

Tours, France
Worldwide
Bachelor's Degree in Computer Science / BSc (Hons) in Computing
Tours, France
Worldwide
Bachelor's Degree in Computer Science / BSc (Hons) in Computing

Profile attachments

Astrid_Noizillier_CV_EN.pdf

About me

10+ years in SAP Service processes — from SAP CRM through to S/4HANA Service. Experienced in requirements gathering, functional specs, workshops and test management. International projects (Switzerland, Canada). Available across France from September 2026.

Atlassian JiraInformation Technology Infrastructure Libraries (ITIL)IT Service ManagementScrum MethodologySAP CRMSAP HANASAP IS-UService ManagementService Request ManagementTest ManagementWeb Services
SAP S/4HANA Service
Over 10 years of expertise in SAP Service processes, from SAP CRM through to SAP S/4HANA Service, including configuration of service request management, contracts, service orders, and end-to-end involvement in Realize, Deploy and Run phases of SAP S/4HANA programmes.

Functional Analysis & Requirements Gathering
Strong background in requirements gathering, authoring functional and technical specifications, workshop facilitation, and coordination between business and IT teams in complex international environments.

SAP CRM (Legacy)
Extensive hands-on experience with SAP CRM7 across Service, Marketing, and IPM modules, including configuration, WebUI development, BOL/GenIL, IDocs, OData interfaces, and data migration.

SAP IS-U / ECC
Experience with SAP IS-U and ECC modules, including analysis and resolution of replication errors between SAP CRM7 and S/4HANA IS-U, as well as ABAP and OO ABAP development, Smartforms, and data extractors.

OData & Web Services
Proficiency in OData interfaces and web services, including requirements gathering for OData interfaces, authoring technical specifications, and integration with external systems such as EzPublish CMS.

SAP Gateway / Fiori / WebUI / WebIC
Knowledge of SAP Gateway, Fiori, WebUI, and WebIC technologies, applied across multiple client projects for front-end configuration and development.

Test & UAT Management
Experience in test management including defect analysis, test execution, unit and integration testing, and business support across multiple SAP implementation projects.

Agile / Scrum / Waterfall & ITIL 4 Foundation
Certified in ITIL 4 Foundation (IT Service Management) and experienced in working within Agile, Scrum, and Waterfall project methodologies.

SAP Activate & SAP HANA
Familiarity with SAP Activate methodology for project delivery and SAP HANA as an underlying platform for S/4HANA implementations.

Jira / HPQC / Mantis & SharePoint
Practical use of project and defect tracking tools including Jira, HPQC, and Mantis, as well as SharePoint for documentation and team collaboration.

Languages

EnglishFluentFrenchNative speaker

Project history

Mathematics Teacher / Career Transition

Relocation & Career Transition - Reunion Island / Mayotte
Personal relocation to Reunion Island, followed by a mathematics teaching post in Mayotte (2026): multicultural classroom management, pedagogical adaptation, institutional coordination. Returning to mainland France in September 2026.

SAP IS-U - Freelance

SIL - Industrial Services of Lausanne
Analysis and resolution of replication errors between SAP CRM7 and S/4HANA IS-U module. Tech: SAP CRM7, SAP IS-U, S/4HANA.

SAP S/4HANA Service Consultant - Freelance

SAAQ - Societe de l'assurance automobile du Quebec
End-to-end involvement in Realize, Deploy and Run phases of the CASA SAP S/4HANA Service programme. Configuration of S/4HANA Service module: service request management, contracts and service order. Requirements gathering for OData interfaces; authored functional and technical specifications. Offshore team coordination, defect analysis, test execution and business support. Tech: SAP S/4HANA Service, SAP Gateway, OData, SAP Activate.

SAP Service Consultant - Freelance

Ecosystem - SAP Service Transformation
Project Orchestre: full redesign of SAP CRM Service solution (service requests, accounts, contacts, marketing attributes). Customising, authoring and updating detailed functional specifications (SFDs). Coordination of distributed SAP and PHP teams; unit and integration testing. Tech: SAP CRM7 (Service module), OData, Symfony.

SAP CRM Service & IPM Consultant - Freelance

Canal+
Enhancements to the Intellectual Property Management (IPM) module within SAP CRM7. Key user workshops, configuration, functional specifications and WebUI development. Tech: SAP CRM7 (IPM), WebUI, Actions.

SAP CRM Service Consultant - Functional Lead / TMA

IMA Group
Functional lead for a 3-developer maintenance team: ticket triage, assignment and delivery tracking. Maintained functional and technical specifications; coordinated production releases. Tech: SAP CRM7 (Service), WebUI, WebIC.

SAP CRM Service Consultant - Extensi

UGAP / OTELO
SAP CRM7 development (WebUI, BOL, GenIL) across Service and Marketing modules; partner and master data management. Tech: SAP CRM7, WebUI, BOL, GenIL.

SAP ECC / CRM Consultant - EoZen

Fribourg Cantonal Bank
CRM integration: customer data extraction via IDocs, Business Partners, service contracts and advisor relationships. Web service creation interfaced with EzPublish CMS; WebUI development; marketing campaign XML extraction. Tech: SAP CRM (Master Data, Service, Marketing), IDocs, BOL, Web Services, WebUI.

SAP ECC / CRM Consultant - EoZen

SagemCom / Chimirec
CRM3 to CRM7 data migration (opportunities, orders, activities). SAP ECC form customisation (Adobe Forms / Smartforms).

ODI / SAP ECC Consultant

Apsaroke
Humanis: ODI package optimisation and data migration (Novalis Taitbout). Batch scripting for parallel scenario execution. Sopra / Casino: SAP ECC6 application maintenance - ABAP / OO ABAP development, Smartforms, data extractors.

Certificates

ITIL® 4 Foundation

PeopleCert

2024


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