10/05/2026 updated

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Senior Scrum Master | Agile Coach | Team Effectiveness

Prague, Czech Republic
Only remote
Master of Business Management
Prague, Czech Republic
Only remote
Master of Business Management

Profile attachments

Lucie Vychodilova_CV.pdf

About me

Senior Scrum Master & Agile Facilitator with 6 years of experience supporting international software teams. Skilled in Scrum, Kanban, team coaching, facilitation, Agile metrics, Jira & Confluence. PSM-AIE certified, with hands-on experience using AI to improve Agile ways of working.

AI AgentsAgile MethodologyAgile LeadershipAgile ModelingAtlassian ConfluenceAtlassian JiraChange ManagementProblem SolvingScrum MethodologyScaled Agile FrameworkStakeholder ManagementBacklogsCertified Scrum MasterFacilitation TechniquesTeam-workingCoaching and Mentoring
Scrum & Agile Coaching
6 years of experience supporting international, distributed software engineering teams. Strong focus on self-management, collaboration, continuous improvement, impediment removal and sustainable delivery. Experienced in Scrum and Kanban across complex SaaS environments.
Team Coaching & Facilitation
Facilitation of Sprint Planning, Retrospectives, Reviews, Daily Scrums, workshops and difficult team conversations. Coaching teams towards greater ownership, psychological safety and effective cross-functional collaboration.
Backlog Refinement & Product Collaboration
Close collaboration with Product Owners on backlog refinement, prioritisation, dependencies, estimation and realistic Sprint planning, helping teams move away from task-level commitments towards outcome-oriented delivery.
Agile Metrics & Continuous Improvement
Practical use of Velocity, Commitment vs Completion, Cycle Time, Lead Time, Work Item Age, WIP trends, CFD and defect metrics to identify bottlenecks and enable evidence-based improvement conversations — without turning metrics into individual performance measures.
AI Enablement in Agile Teams
Hands-on implementation of AI-assisted Agile practices, including automated Jira ticket templates, AI-supported Agile metrics and reporting, meeting preparation and knowledge sharing. Focus on practical adoption with human validation.
Scrum Master Community & Mentoring
Experience supporting Scrum Master capability through selection, onboarding, mentoring and knowledge sharing, strengthening Agile practices across multiple teams.
Stakeholder & Cross-functional Collaboration
Experienced in working across Engineering, Product, QA, Support and business stakeholders in international environments, facilitating alignment while protecting team autonomy and ownership.
Tools & Methods
Scrum • Kanban • Agile Coaching • Team Coaching • Facilitation • Jira • Confluence • Agile Metrics • Continuous Improvement • Retrospectives • Backlog Refinement • Stakeholder Management • AI-enabled Agile Practices • Remote & Distributed Teams

Experience

Professional experience5 - 10 years
Freelancer since2021

Languages

EnglishFluent

Project history

Senior Scrum Master

Zone & Co
Senior Scrum Master supporting multiple distributed software engineering teams across the US & EMEA in an international SaaS environment.
Coaching cross-functional teams towards greater self-management, collaboration and delivery predictability. Facilitating Scrum events, Sprint Retrospectives, backlog refinement, estimation and difficult team or stakeholder conversations. Partnering closely with Product, Engineering and QA to improve alignment, clarify priorities and identify dependencies.
Using Agile metrics including Velocity, Commitment vs Completion, Cycle Time, Lead Time, Work Item Age, WIP trends, CFD and defect metrics to identify bottlenecks and enable evidence-based continuous improvement.
Introduced practical AI-assisted workflows, including automated Jira ticket templates, Agile metrics reporting and knowledge-sharing practices, reducing recurring clarification and improving backlog quality.
Experienced in supporting teams through organisational and product changes while maintaining psychological safety, transparency and team ownership.
Tools & methods: Scrum, Kanban, Jira, Confluence, Agile Metrics, Team Coaching, Facilitation, Continuous Improvement, AI-assisted Agile practices.

Senior Scrum Master

Betsys
Senior Scrum Master working with multiple international software development teams across the Czech Republic and Poland.
Coached Scrum Teams and first-time Product Owners in applying Scrum effectively, strengthening self-management, ownership and collaboration. Facilitated Sprint Planning, Sprint Reviews, Retrospectives, Daily Scrums and Product Backlog Refinement, with particular focus on meaningful Sprint Goals and realistic team commitments.
Supported Product Owners in improving backlog quality, prioritisation and refinement while helping teams identify dependencies, impediments and opportunities for continuous improvement.
Designed and facilitated cross-team Retrospectives and workshops to improve collaboration and knowledge sharing across teams.
Contributed to rebuilding Scrum Master capability by participating in the selection and onboarding of new Scrum Masters and providing ongoing mentoring and support.
Worked in an international environment requiring close collaboration across Engineering, Product and business stakeholders.
Methods: Scrum, Agile Coaching, Team Coaching, Facilitation, Product Backlog Refinement, Continuous Improvement, Stakeholder Collaboration.

Project & Event Manager

ABSL Czech Republic
Managed complex international programmes and events involving multiple stakeholders, external partners and cross-functional teams.
Designed and delivered leadership development programmes and international conferences, coordinating priorities, dependencies and communication across multiple organisations.
Built and maintained relationships with 100+ member companies and supported the implementation of a CRM platform to improve stakeholder and business processes.
Developed strong facilitation, stakeholder management, problem-solving and organisational change skills that later became a foundation for my work as a Scrum Master and Agile Coach.
Key skills: Stakeholder Management, Facilitation, Cross-functional Collaboration, Leadership Development, Change Management, CRM.

Marketing & Project Manager

Citibank
Managed the implementation of a new internet banking platform for 700 users in an international banking environment.
Coordinated cross-functional teams, business stakeholders and external vendors throughout the implementation, managing dependencies, communication and delivery activities.
The role strengthened my experience in stakeholder alignment, cross-functional collaboration and navigating complex organisational environments — skills I later brought into Scrum Master and Agile coaching roles.
Key skills: Cross-functional Collaboration, Stakeholder Management, Digital Transformation, Facilitation, Vendor Coordination.

Event & Office Specialist

Microsoft
Supported Microsoft’s New World of Work workplace transformation, contributing to organisational change and the adoption of new ways of working.
Coordinated the Microsoft Grand Opening for 300 guests, working across internal teams, stakeholders and external partners in an international corporate environment.
This experience provided an early foundation in change management, stakeholder collaboration and cross-functional coordination that I later developed further in Agile and Scrum environments.
Key skills: Change Management, Stakeholder Collaboration, Cross-functional Coordination, Event Management.


Certificates

Professional Scrum Master – AI Essentials

Scrum.org

2026

A year-long course Scrum Master Dōjō

Karel Smutný

2025

Professional Scrum Master II

Scrum.org

2023

Professional Scrum Product Owner I

Scrum.org

2021

Professional Scrum Master I

Scrum.org

2020


Portfolio


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