11/24/2025 updated

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Senior Service Engineer - Nexthink & PowerShell Specialist

Hyderabad, India
Only remote
B.Tech Information Technology
Hyderabad, India
Only remote
B.Tech Information Technology

Profile attachments

Kinshuk Kaushal Resume.pdf

About me

DEX Specialist | Nexthink and Riverbed Aternity

Active DirectoryAtlassian ConfluenceAtlassian JiraAutomationMicrosoft AzureBusiness EfficiencySoftware as a ServiceQuery LanguagesDevice ManagementDirectory ServiceGitHubInformation Technology OperationsIT Service ManagementProject ManagementSystem Center Configuration ManagerWindows PowerShellVisualizationSalesforce TableauWorkflowsAdministrative OperationsReal Time SystemsGitWindows AdministrationServicenow
Nexthink Administration
Migration leadership from Aternity to Nexthink with complete setup and environment-specific configuration for over 135,000 devices across US healthcare sector

PowerShell Scripting
Development and deployment of remote actions and end-to-end automated workflows for scalable endpoint automation and self-healing capabilities

Dashboard Development
Creation of insightful dashboards using NQL (Nexthink Query Language) and Aternity embedded Tableau for real-time system performance visualization

Aternity Administration
Comprehensive platform management and integration with SaaS solutions for operational efficiency enhancement

ServiceNow
Platform integration and workflow automation for IT service management

Active Directory
Enterprise directory services management and configuration

Endpoint Automation
Proactive alerting mechanisms and self-healing remediation scripts for seamless IT operations

SCCM
System Center Configuration Manager for enterprise device management

Git and GitHub
Version control and collaborative development workflows

Jira and Confluence
Project management and documentation platforms including Azure ADO integration

Windows Administration
Level 2 hands-on experience in Windows system administration and troubleshooting


Project history

Senior Service Engineer

Providence Global Center
Led migration from Aternity to Nexthink, created remote actions using PowerShell, developed automated workflows, created dashboards using NQL, and served as Nexthink Administrator for enterprise IT strategies

System Engineer

Tata Consultancy Services
Designed and deployed automated solutions using PowerShell integrated with SaaS platforms, engineered proactive alerting mechanisms, built dynamic dashboards using Aternity embedded Tableau and NQL queries, and interpreted End User Experience data for troubleshooting

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