10/15/2026 updated
PK
100 % available
Senior ServiceNow Developer | AI-Augmented Development
Łódź, Poland
Only remote
B.A., University of WarsawAbout me
ServiceNow Developer with 8+ years of experience across ITSM, APM, CSM, HRSD, CMDB, SAM, and HAM. Skilled in integrations, automation, and end-to-end development. Passionate about Generative AI, AI-assisted development, and autonomous solutions within the ServiceNow ecosystem.
ServiceNow Development
Over 8 years of experience delivering enterprise ServiceNow solutions across ITSM, APM, CSM, HR, CMDB, SAM, HAM, and other areas, with end-to-end involvement from requirements and solution design through implementation, testing, and production support.
Integrations & Process Automation
Strong background in integrations and process automation, including API-driven process automation, implementation of integrations with external enterprise systems such as Jira, and data quality management within CMDB and data foundations.
AI-Augmented Development
Active leveraging of AI tools throughout the development lifecycle to improve efficiency, code quality, and delivery, with a particular focus on Generative AI and autonomous solutions within the ServiceNow ecosystem.
Enterprise Architecture & APM
Development of enterprise ServiceNow capabilities in APM and Enterprise Architecture, including application portfolio governance and lifecycle management.
Agile Technical Delivery
End-to-end technical delivery in international Agile environments, covering requirements clarification, solution design, testing, and production support.
ServiceNow Certifications
Holder of multiple ServiceNow certifications including CSA, CAD, CIS-ITSM, CIS-HRSD, CIS-CSM, CIS-DISCO, CIS-SM, and CIS-DF, as well as ITIL Foundation v3 and v4.
Self-Service & Portal Development
Implementation of self-service portals, multilingual solutions, and Asset Management and logistics-related processes for enterprise customers.
ITSM & ITOM Solutions
Implementation and support of ITSM and ITOM solutions for multiple international customers, including development of Incident, Request, Service Catalog, SLA, and external ITSM integration processes.
Architecture Review & Best Practices
Active participation in cross-team Architecture Forums, reviewing update set scan findings, providing technical recommendations to developers, and contributing to platform-wide architectural standards and best practices.
Over 8 years of experience delivering enterprise ServiceNow solutions across ITSM, APM, CSM, HR, CMDB, SAM, HAM, and other areas, with end-to-end involvement from requirements and solution design through implementation, testing, and production support.
Integrations & Process Automation
Strong background in integrations and process automation, including API-driven process automation, implementation of integrations with external enterprise systems such as Jira, and data quality management within CMDB and data foundations.
AI-Augmented Development
Active leveraging of AI tools throughout the development lifecycle to improve efficiency, code quality, and delivery, with a particular focus on Generative AI and autonomous solutions within the ServiceNow ecosystem.
Enterprise Architecture & APM
Development of enterprise ServiceNow capabilities in APM and Enterprise Architecture, including application portfolio governance and lifecycle management.
Agile Technical Delivery
End-to-end technical delivery in international Agile environments, covering requirements clarification, solution design, testing, and production support.
ServiceNow Certifications
Holder of multiple ServiceNow certifications including CSA, CAD, CIS-ITSM, CIS-HRSD, CIS-CSM, CIS-DISCO, CIS-SM, and CIS-DF, as well as ITIL Foundation v3 and v4.
Self-Service & Portal Development
Implementation of self-service portals, multilingual solutions, and Asset Management and logistics-related processes for enterprise customers.
ITSM & ITOM Solutions
Implementation and support of ITSM and ITOM solutions for multiple international customers, including development of Incident, Request, Service Catalog, SLA, and external ITSM integration processes.
Architecture Review & Best Practices
Active participation in cross-team Architecture Forums, reviewing update set scan findings, providing technical recommendations to developers, and contributing to platform-wide architectural standards and best practices.
Languages
EnglishFluentPolishNative speakerSpanishFluent
Project history
Development of enterprise ServiceNow capabilities in APM and Enterprise Architecture, application portfolio governance and lifecycle management. Work across CMDB and data foundations, application data quality, imports/integrations and API-driven process automation. End-to-end technical delivery in an international Agile environment, including requirements clarification, solution design, testing and production support. Active participation in the cross-team Architecture Forum, reviewing update set scan findings, providing technical recommendations to developers, and contributing to platform-wide architectural standards and best practices.
Enterprise ServiceNow development across ITSM, Demand Management, Service Request/Catalog and CMDB-related processes. Implementation of process automation and integrations with external enterprise systems, including Jira. Participation in solution design, testing, releases, upgrades and continuous platform improvement for international clients.
Delivery of ServiceNow solutions across ITSM, CSM, and HR for enterprise customers. Implementation of self-service/portal, multilingual and Asset Management/logistics-related processes. Customer-facing consulting, requirements analysis and technical coordination of implementation work.