03/31/2026 updated

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Senior ServiceNow Solution Architect & Developer

Stockholm, Sweden Masters in Computer Science
Stockholm, Sweden Masters in Computer Science

Profile attachments

Azeem - CV.docx

About me

With over 8 years of specialized experience in IT & ServiceNow, I have expertly managed and implemented a wide range of modules, including ITSM, ITOM, ITAM, HAM/SAM, CSM, FSM, HRSD, GRC, Service Catalog, CMDB, and App Engine Studio.

HTMLJava (Programming Language)JavaScriptActive DirectoryApplication Programming Interfaces (APIs)Agile MethodologyAjax (Programming Language)Amazon Web ServicesGoogle App EnginesArchitectureAtlassian JiraAutomationMicrosoft AzureBootstrap (Software)Business Rule Management SystemsCascading Style Sheets (CSS)Configuration Management DatabasesComputer SecurityDatabasesProject PlanningProgramming ToolsWeb DevelopmentGovernance Risk Management and ComplianceInformation Technology Infrastructure Libraries (ITIL)IT Service ManagementJSONjQueryLightweight Directory Access Protocols (LDAP)Node.jsOAuthPortfolio ManagementMicrosoft Power BIResource AllocationSecurity Assertion Markup Language (SAML)Security ManagingService CatalogSimple Object Access Protocol (SOAP)Single Sign-OnPL-SQLData StreamingVulnerabilityVulnerability ManagementWeb ServicesExtensible Markup Language (XML)ScriptingPostmanGitAngularJSServiceNow HR Service DeliveryRestful ApiSafety PrinciplesRisk ManagementIT Operations ManagementWorkdayServicenowProgramming Languages
ServiceNow Platform Architecture
Expert implementation and management of ITSM, ITOM, ITAM, HAM/SAM, CSM, FSM, HRSD, GRC, Service Catalog, CMDB, and App Engine Studio modules with over 8 years of specialized experience

IT Service Management Integration
Advanced integration of complex APIs with systems like Jira, AWS, Workday, and Azure, ensuring seamless data flow and automation leveraging ServiceNow Vulnerability Response module

Web Development and Automation
Proficient customizations with HTML, CSS, and AngularJS, including scripting and automation with Client Scripts, Business Rules, and development of scripted web services

Programming Languages
JAVA, JSON, AJAX, XML, NODEJS, REST/SOAP, PL/SQL, JAVASCRIPT expertise

Database and Development Tools
CSS, jQuery, Bootstrap, AngularJS, GIT HUB, LDAP, Active Directory, SSO, OAuth, SAML, PowerBI, POSTMAN, Workday proficiency

ITIL and Agile Methodologies
ITIL best practices implementation and Agile methodologies application for end-to-end project success

Security and Vulnerability Management
IT security enhancement through vulnerability identification and remediation, Security Incident Response management

Project and Portfolio Management
Strategic Portfolio Management (SPM) oversight, project planning, resource allocation, budgeting, and risk management

Languages

EnglishFluent

Project history

Sr. ServiceNow Solution Architecture

JPMorgan Chase
Led end-to-end project lifecycles including requirement gathering, solution design, technical architecture, development oversight, testing, and deployment. Architected seamless integrations between ServiceNow HRSD and Workday, designed HRSD modules, and managed CMDB with automated data validation.

Sr. ServiceNow Developer

IBM
Developed and analyzed functional requirements for ServiceNow SPM solutions, managed Project and Portfolio Management functions, deployed Program Management systems, and leveraged Agile Development methodologies for strategic portfolio management.

ServiceNow Engineer/Administrator

HCA Healthcare
Contributed to technical discussions and decision-making processes, collaborated with security and IT operations teams, monitored vulnerability metrics, configured Customer Service Management module, and implemented mobile field service solutions.

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