09/07/2026 updated

DB
100 % available

ServiceNow Technical Consultant

Sofia, Bulgaria
Only remote
Bachelor Degree Program - Informatics
Sofia, Bulgaria
Only remote
Bachelor Degree Program - Informatics

Profile attachments

CV_Dimitar_Barbutov_v3.pdf

JavaScriptAgile MethodologyConsultingIT Service ManagementIT Portfolio ManagementServiceNow Application EngineService ManagementService Request ManagementWorkflowsCustomer SupportSql Database AdministrationServiceNow Customer Service ManagementServicenow
ServiceNow Platform
ITSM, CSM, SPM ServiceNow modules customizations and configurations regarding gathered requirements.

System Configuration and Integration
Core system configuration tasks including UI policies, data policies, business rules, client scripts, user administration, creating applications and modules, personalizing forms and fields, ACLs, workflows, and flows.

Database Management
MySQL and Oracle database management with JDBC connectivity and SQL expertise

Web Technologies
HTML, JVM, CSS, XML development and implementation

JavaScript Programming
JavaScript development for client-side and server-side applications

API Integration
API and REST services integration with SOAP and Postman testing

WildFly/JBoss Configuration
WildFly and JBoss configuration, services build and setup

AWS Cloud Services
AWS Cloud Practitioner Essentials certification and cloud implementation

Experience

Professional experience0 - 5 years
Freelancer since2026

Languages

BulgarianNative speakerEnglishFluent

Project history

ServiceNow Technical Consultant

Inetum Bulgaria
Administration of all aspects of ServiceNow platform, performing core system configuration tasks, integration of external systems, and interaction with technical leads and project managers

Senior Solution Consultant

Bright Consulting JSC
Administration of all aspects of ServiceNow platform, performing core system configuration tasks, integration of external systems, and interaction with technical leads and project managers

Technical consultant

FactSet
Customer support for reporting software, system build, change, enhancement, upgrade and migration, WildFly/JBoss configuration and services setup

Software implementation and support consultant

Serviceware
Customer support for financial software for shared services, system build, change, enhancement, upgrade and migration, WildFly/JBoss configuration and services setup

Business consultant

Team VISION BG Ltd
Business consultant for Microsoft Dynamics NAV and CRM, customer support, system implementation for ERP and CRM software, system change and enhancement requests

Survey programmer

Fly Research BG Ltd
Survey programming using specialized software QuestBack, Nebu, Sawtooth, processing images and data, reporting and analysis

IT Expert

Information services Jsc (Branch Blagoevgrad)
Implementation and customer support for in-house developed financial software for Accounting, Payroll, HR, Taxes, preparing offers, commercial documents and contracts

Certificates

CIS – Data Foundations (CMDB and CSDM)

Servicenow

2026

CIS – Strategic Portfolio Management (CIS - SPM)

ServiceNow

2026

ServiceNow Certified Application Developer (CAD)

Servicenow

2024

CIS – Discovery (CIS-DISCO)

Servicenow

2024

CIS - Specialist – Software Asset Management (SAM)

Servicenow

2024

CIS - Customer Service Management (CSM)

Servicenow

2023

CIS - IT Service Management (ITSM)

Servicenow

2022

CIS - Certified System Administrator (CSA)

Servicenow

2021

Contact form

Log in to get in touch

You need to be logged in to use the contact form.

Sign upLog in