Founder and technical director of a start-up in the e-commerce sector. Responsible for the technical
implementation of a fully automated SaaS AI solution for natural language understanding for the
automatic answering of customer service inquiries, available for the channels email, chat and voice.
Activities:
* Design and implementation of the entire technology stack
* Development of a proprietary, automated, scalable cloud solution
* Defining the technology roadmap and its implementation
* Structure and development of the company (25 employees), preparation of financing rounds,
responsible for the development team (recruiting, on-boarding, training, development)
* Structure and design of the software development process (Scrum and Kanban)
* Integration of partners
* Support of sales activities in customer communication and onboarding
* Exit 2018 in a group of companies, design and supportof the change process, planning and
implementation of technical integrations
Technologies used:
Java, JavaEE, Hibernate / JPA, Quarkus, Spring, MySQL, AngularJS, ReactJS, Python, Docker, Jenkins,
Bitbucket, Kibana, Grafana, Elastic Search, Jira, Confluence, Message Queues