08/15/2026 updated

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Senior Strategy & Business Transformation Leader | Programme Manager | Change Management Expert

Hitchin, United Kingdom
Worldwide
MSc in Human Resource Management (Merit) - London School of Economics, 2009-2010
Hitchin, United Kingdom
Worldwide
MSc in Human Resource Management (Merit) - London School of Economics, 2009-2010

Profile attachments

Namita Mandhana CV 20-07-2026.docx.pdf

About me

Highly experienced senior strategy leader in change, business transformation and public policy. Project and programme manager, with an exceptional record of advising, managing, leading and facilitating complex projects for various high-profile companies and government departments.

Agile MethodologyLean Project ManagementProject ManagementService DesignUser Research
Project & Portfolio Management (MSP, Prince 2)
Extensive experience managing and leading complex projects and programmes across high-profile companies and government departments, applying methodologies such as MSP and Prince 2 to ensure structured delivery and milestone achievement.

Change Management Delivery & Coaching
Deep expertise in planning and executing holistic change and engagement management approaches across organisations, including building stakeholder management plans, coaching teams, and guiding workstream leads through transformation programmes.

Lean & Continuous Improvement (LCS Lean Practitioner)
Qualified Lean Practitioner with hands-on experience designing and delivering Lean-based training programmes, identifying efficiency improvements, and implementing continuous improvement strategies within large organisations such as the BBC.

Business Analysis & Service Design
Provision of business analysis and service design capabilities to project teams, including mapping workflows, operational processes, and identifying areas for improvement within policy and programme environments.

Data Analysis (Qualitative & Quantitative)
Strong capability in both qualitative and quantitative data analysis, applied across strategic change projects, employee engagement surveys, and programme reporting dashboards to support data-driven decision-making.

Stakeholder Management & Communication
Proven ability to manage and align expectations of senior stakeholders including C-suite individuals, Directors, Board members, Ministers and Policy Officials, building trusted relationships across complex organisational environments.

Microsoft Office & Google Apps (Advanced)
Advanced proficiency in Microsoft Office and Google Apps, utilised for programme reporting, dashboard creation, data management, and presentation delivery across multiple roles.

Workshop & Focus Group Facilitation
Skilled in facilitating workshops and focus groups to drive strategic alignment, service design, and process improvement across diverse teams and organisations.

AI Technology & Digital Automation
Trained to engage with emerging AI technology to enhance delivery team capabilities in the areas of digital automation and prompt generation.

Coaching & Mentoring (CIPD Graduate Member)
Graduate member of the Chartered Institute of Personnel Development (CIPD) with experience as a senior talent coach, coaching and mentoring team members, alumni networks, and professionals across various sectors.

Experience

Professional experience10+ years
Freelancer since2025

Languages

GermanBasic knowledgeEnglishNative speakerFrenchFluentSpanishFluent

Project history

Founder & Director

GoPlantables Atelier
Founded and directed GoPlantables, a business specialising in the import and export of homeware goods and bespoke experiences between India and the UK. Conceptualised and established the business, sourcing sustainable and plantable products from rural India for sale to UK boutiques, and curating unique experiences for Indian customers. The business has generated revenue upwards of 150,000 GBP since inception.

Senior Consultant

Farsight Consulting
Provided services and delivery capabilities to British Governmental policy teams on strategic, high-profile policy delivery, change and transformation programme projects. Responsibilities included service design, business analysis, project management, stakeholder management, creation of strategic roadmaps, facilitating workshops, maintaining KPIs, and coaching and mentoring new team members. Worked primarily with the Department for Education.

Business Transformation Programme Lead, Change and Benefits Manager

Department for Digital, Culture, Media & Sport (Civil Service)
Oversaw the setup and management of all aspects of programme and project delivery for the DCMS Transformation Programme. Responsibilities included devising 3-year roadmaps, establishing risk management frameworks, creating benefits management frameworks and KPI tracking, planning change and engagement management, stakeholder management with Ministers and Directors, and creating a live programme reporting dashboard. Represented the department at cross-government forums in strategic change and programme management.

Informal work

Maternity leave
Extended maternity leave following the birth of two children. During this period, worked informally with two business houses in Mumbai to establish an e-commerce presence as lockdown shifted business online.

Business Transformation and Programme Manager

British Broadcasting Corporation (BBC)
Served as an internal strategy and continuous improvement consultant, devising and implementing strategic change to drive efficiency and effectiveness across the organisation. Managed key relationships with senior-level individuals and sponsors, led data-driven projects for digital platforms using agile methods, identified upwards of 1 million GBP in resources that could be saved or redirected, co-led a large-scale governance review project for BBC Radio 4, and designed and delivered a Lean for Leaders training programme. Invited to the Home Office and the RAF to give talks on Lean and Agile principles.

Senior Analyst & Project Manager

Towers Watson
Multi-faceted role in the Organizational Insights, Change and Communications Consulting Practice, focused on client and project management and stakeholder engagement. Led strategic change consultation and delivery roll-outs for key accounts including Selfridges Group, Coca-Cola Enterprises, BSkyB, Royal Bank of Scotland, Pinault-Printemps-Redoute, Etisalat, and Q-Tel. Involved significant quantitative and qualitative data analysis and pitching to new and prospective international clients.

TV Business Development Manager

Videocon Industries India
Worked simultaneously to completing a degree. Worked directly with factories and retail outlets to negotiate and manage the production and distribution of LCD and plasma televisions in the Spanish and UK markets. Based in Mumbai and Barcelona.

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