09/14/2026 updated
80 % partially available
Senior Technical Project Manager, IT Transformation, ERP, CRM, Data & Systems Integration
Metz, France
Only remote
Master's Degree, e-Logistics & Supply Chain, 2012About me
IT Project Manager with 15 years leading complex tech transformations. I love operational architecture: turning chaotic, fast-growing processes into scalable, governed systems (XPO, Jellysmack). Hands-on with architecture, automation, and data. Fluent in French and English.
JavaScriptLua (Scripting Language)
Technical & Cross-Functional Project Management
15 years of experience leading complex IT and engineering transformation programs including ERP, CRM, systems integration, and Data projects. Expertise in defining scope, milestones, and resource allocation with technical leads, monitoring progress via dashboards and KPI reporting, and aligning engineering, development, and business teams for seamless execution.
Project Governance & Reporting
Strong command of project governance frameworks including steering committees, KPI reporting, and executive-level status reporting. Proactive escalation of risks and blockers with actionable resolution plans, ensuring full transparency across all stakeholder levels.
Data Governance & API Integration
Hands-on experience structuring data governance and API integrations for high-volume, sensitive customer data (identity, payroll, tax, disability status). Proficiency in SQL, MySQL, Oracle, PostgreSQL, SQL Server, API, and EDI for data integration and light development tasks.
Budget Management & Cost Control
Experience in budget management, cost control, and forecast tracking within the SOX framework, including resource and risk management planning to allocate workload and capacity while mitigating delivery risk.
Agile & PRINCE2 Methodologies
Certified PRINCE2 practitioner and Professional Scrum Master (PSM I). Practical application of Agile sprints, backlog management, sprint planning, release management, and QA/UAT coordination with Tech Leads and Developers.
Enterprise Solutions: Salesforce, ERP & WMS
Extensive experience with enterprise platforms including Salesforce (CRM, MuleSoft, Data Cloud, Marketing Cloud), ERP systems (SAP, Sage X3, Columbus), and WMS solutions (Infolog, BEXT), as well as AS400 systems.
No-Code Automation & Process Optimization
Hands-on build of no-code automation workflows using Make and Airtable to streamline and standardize operational processes. Make Automation Certification holder with experience consolidating fragmented workflows into compliant, scalable IT governance models.
Requirements Gathering & Functional Specifications
Proven ability to gather and analyze business requirements directly with clients, steering solution design toward scalable, maintainable product-oriented approaches, and producing functional and technical specifications.
Project Tracking Tools
Proficiency in a wide range of project tracking and reporting tools including Jira, Microsoft Project, Sciforma, Monday, Notion, Excel, Google Sheets, and Power BI.
Vendor & Stakeholder Coordination
Coordination of engineering teams, integrators, vendors, and cross-functional stakeholders including Legal, Procurement, Finance, and HR. Experience running RFPs, vendor evaluations, and managing contractual terms and SLAs.
15 years of experience leading complex IT and engineering transformation programs including ERP, CRM, systems integration, and Data projects. Expertise in defining scope, milestones, and resource allocation with technical leads, monitoring progress via dashboards and KPI reporting, and aligning engineering, development, and business teams for seamless execution.
Project Governance & Reporting
Strong command of project governance frameworks including steering committees, KPI reporting, and executive-level status reporting. Proactive escalation of risks and blockers with actionable resolution plans, ensuring full transparency across all stakeholder levels.
Data Governance & API Integration
Hands-on experience structuring data governance and API integrations for high-volume, sensitive customer data (identity, payroll, tax, disability status). Proficiency in SQL, MySQL, Oracle, PostgreSQL, SQL Server, API, and EDI for data integration and light development tasks.
Budget Management & Cost Control
Experience in budget management, cost control, and forecast tracking within the SOX framework, including resource and risk management planning to allocate workload and capacity while mitigating delivery risk.
Agile & PRINCE2 Methodologies
Certified PRINCE2 practitioner and Professional Scrum Master (PSM I). Practical application of Agile sprints, backlog management, sprint planning, release management, and QA/UAT coordination with Tech Leads and Developers.
Enterprise Solutions: Salesforce, ERP & WMS
Extensive experience with enterprise platforms including Salesforce (CRM, MuleSoft, Data Cloud, Marketing Cloud), ERP systems (SAP, Sage X3, Columbus), and WMS solutions (Infolog, BEXT), as well as AS400 systems.
No-Code Automation & Process Optimization
Hands-on build of no-code automation workflows using Make and Airtable to streamline and standardize operational processes. Make Automation Certification holder with experience consolidating fragmented workflows into compliant, scalable IT governance models.
Requirements Gathering & Functional Specifications
Proven ability to gather and analyze business requirements directly with clients, steering solution design toward scalable, maintainable product-oriented approaches, and producing functional and technical specifications.
Project Tracking Tools
Proficiency in a wide range of project tracking and reporting tools including Jira, Microsoft Project, Sciforma, Monday, Notion, Excel, Google Sheets, and Power BI.
Vendor & Stakeholder Coordination
Coordination of engineering teams, integrators, vendors, and cross-functional stakeholders including Legal, Procurement, Finance, and HR. Experience running RFPs, vendor evaluations, and managing contractual terms and SLAs.
Experience
Professional experience10+ years
Freelancer since2026
Languages
ArabicGoodEnglishFluentFrenchNative speaker
Project history
Led end-to-end launch of an e-commerce venture for educational products, from concept to online distribution, including supplier negotiation, logistics, and website launch.
Led the company's most strategic project involving sensitive, high-volume customer data (identity, payroll, tax, disability status), structuring data governance and API integrations. Managed a cross-functional project team of 10 delivering Salesforce solutions, gathered and analyzed business requirements, developed resource and risk management plans, oversaw product development lifecycle across multiple solutions, and ran steering committees reporting strategic KPIs.
As Product Manager, Operations (Oct 2022 - Nov 2024): Led a full audit and redesign of operational process architecture, consolidating fragmented workflows into standardized processes for a compliant, maintainable, and scalable IT governance model. Built no-code automation workflows using Make and Airtable, managed backlog and Agile sprints, and oversaw project teams applying resource and risk management planning. As IT Project Manager (Jan 2022 - Sep 2022): Designed and implemented international onboarding workflows to support 100+ new hires per month globally, built the business case to shift employee equipment spend to OPEX, ran RFPs for international logistics providers, and established IT support and onboarding/offboarding processes.