09/01/2026 updated

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Product Owner | Agile, Scrum | ERP | E-commerce & Digital Platforms

BRAGA, Portugal
Worldwide
Master in Engineering, Bauman Moscow State Technical University
BRAGA, Portugal
Worldwide
Master in Engineering, Bauman Moscow State Technical University

Profile attachments

CV-PRODUCT_OWNER-SERGEI_SHCHEGLOV_new.pdf

HTMLJavaScriptPHPUser Experience (UX)Application Programming Interfaces (APIs)Agile MethodologyData AnalysisBusiness MarketingBusiness AnalysisCascading Style Sheets (CSS)Software as a ServiceCustomer SatisfactionE-CommerceEnterprise Resource PlanningJSONMarket ResearchProject ManagementProduct DesignProduct ManagementScrum MethodologySQL DatabasesStreamlineSystems IntegrationTechnical DocumentationBacklogsProduct StrategiesCustomer Acquisition
Product Management
Product strategy development and implementation with focus on customer-centric approaches and value delivery across large-scale ERP and SaaS environments.

Agile Methodologies
Application of Scrum frameworks and agile practices to align sales and marketing systems with business goals and manage product backlogs effectively.

System Integration
Management of complex integration projects between e-commerce platforms, ERP systems, and SaaS solutions to streamline operations and enhance customer experiences.

UX/UI Design
Implementation of user experience research and design initiatives resulting in significant improvements in customer satisfaction and conversion rates.

Technical Skills
Knowledge of CSS, JavaScript, HTML, SQL, PHP, JSON API for effective product development and technical specification.

Business Analysis
Market research and data analysis capabilities to drive performance improvements and optimize customer acquisition strategies.

Project Management
Leadership in cross-functional team environments to deliver MVPs and product solutions within tight timeframes.
 

Experience

Professional experience10+ years
Freelancer since2024

Languages

GermanFluentEnglishFluentPortugueseGoodRussianNative speaker

Project history

Product Manager

Besite Studio

Internet & IT

< 10 team member

  • Designed and launched over 30 websites and e-commerce platforms, enhancing user experience and customer satisfaction by 40% through UX/UI research and design initiatives.
  • Led the full-cycle development of the issledovatel.pro platform for the “Researcher” youth science movement, delivering a scalable digital hub that enhanced coordination between 40+ regional branches, streamlined contest participation, and significantly increased youth engagement in educational research.
  • Streamlined order management processes by integrating 1С ERP system with e-commerce platforms, saving 1,500 man-hours per project.
  • Developed and implemented lead generation strategies, increasing customer acquisition through targeted online promotion with a 12% CTR and 25% conversion rate. Optimized customer acquisition funnels by integrating marketing insights into sales processes

Product Manager

Natalie Tours

Internet & IT

500-1000 team member

  • Orchestrated the development and migration to a cutting-edge Natecnia Travel Booking System (ERP), aligning cross-functional teams to deliver an MVP within three months.
  • Achieved a 33% sales increase and 500% growth in target market segments through data-driven UI/UX improvements, optimizing customer acquisition strategies based on data analysis of performance metrics.
  • Implemented Agile methodologies to align sales and marketing system architecture with business goals.

Product Owner

Natalie Tours

Internet & IT

500-1000 team member

  • Managed over 15 system integration projects, including SaaS, improving order management and operations and aligning sales systems with marketing initiatives to boost efficiency and enhance customer experiences.
  • As a local Product Owner, took part in the development of transfer management SaaS subsystem (logistics, scheduling, routing, assistant assignment) and facilitated its implementation in 3 branch offices, what reduced transfers cost by up to 25%.
  • Delivered a fully functional MVP of a Dynamic (predefined) Packaging module within a B2B Juniper Booking Engine SaaS platform, owning the product vision and aligning vendor and internal teams through cross-functional collaboration and iterative specification

Project Manager, Product Owner

Natalie Tours

Internet & IT

500-1000 team member

  • Led the development and implementation of a booking and order management platform (ERP) and website which has been one of the top three solutions in the travel market for 18 years.
  • Collaborated with a cross-functional team. Enhanced customer acquisition by developing XML integrations with 15+ suppliers to automate lead-to-order processes.
  • Increased productivity in service departments by 200% over four years by studying, optimizing, and automating workflows (e.g., booking, accounting, operations, visa and travel document issuing and logistics)

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