Sérgio Rita

Work Experience

From May 2013 - present:
Manager / Senior Architect
Reditus Business Solutions, S.A. (IT consulting services)

• Information systems project presales and project management with focus on customers of telco and media industries;
• team management;
• solutions architecture in both project presales (design, sizing and cost estimate) and operational implementation phases. Most relevant technologies and frameworks are: Microsoft .Net, Microsoft SharePoint, Microsoft SQL Server and QlikView;
• architecture and coordination of R&D projects to develop new software products

From May 2008 - April 2013:
Manager / Architect
Reditus Business Solutions, S.A. (IT consulting services)

• Information systems project presales and project management with focus on customers of telco and media industries;
• team management;
• solutions architecture in both project presales (design, sizing and cost estimate) and operational implementation phases. Most relevant technologies and frameworks are: Microsoft .Net, Microsoft SharePoint, Microsoft SQL Server and QlikView.

From November 2007 - April 2008:
Senior Maintenance Engineer
Liberty Mutual (Insurance company)

• business support applications management using ITIL v2.0 process framework:
  • Incident reception and classification using ticketing tool (Mantis);
  • Incident analysis to discover root causes and implement definitive patches with the necessary corrections;
  • Preparation of procedures, and scheduling, for installation (and fallback if needed) of application packs with correction patches and requests for service developments from development to the production environment.
• the target applications support: reseller network, claims management, policy management, document management, reporting, customer management and direct debt with integration with the portuguese multibanking network.

From April 2007 - October 2007:
Senior Software Engineer
ESRI Portugal (SIG product development company)

• business and technical requirements analysis;
• solutions development using ESRI framework ArcGIS (Web ADF and ArcObjects?) and the programming languages C# and JavaScript;
• preparation and installation of application packs for the quality assurance and production environments;
• mentoring and training of younger team members to potentiate their inclusion and productivity.

From October 2005 - March 2007:
Software Engineer
Espirito Santo Informatica (Banking IT company)

• technical requirements analysis;
• solutions development using Microsoft .Net Framework (1.1 and 2.0), Classic ASP, JavaScript and SQL Server (2000 and 2005);
• preparation of application packs for the quality assurance and production environments.

From August 2004 - September 2005:
Developer
Contar Electronica Industrial  (Energy and Utilities)

• telemetry solutions development (for water, energy and gas) using Borland C++, Embedded Visual C++ and Microsoft .Net C#;
• support to the management of IT infrastructure.