07/03/2026 updated
100 % available
ServiceNow HRSD Developer & Architect | ITSM, SF/Workday integrations | 8+ yrs, EU remote
Delegyhaza, Hungary
Only remote
About me
ServiceNow contractor focused on HRSD and ITSM. I've built HR case management, self-service portals and onboarding lifecycle events for clients like the European Commission and Siemens Healthineers, plus the SuccessFactors and Workday integrations behind them. Hands-on, remote, easy to work with.
SAP SuccessFactorsJavaScriptWorkday IntegrationsService DeliverySimple Object Access Protocol (SOAP)Systems IntegrationServiceNow HR Service DeliveryWorkdayServicenow
Hands-on ServiceNow developer and architect with 8+ years on the Now Platform and 10+ years in enterprise IT. I work as an individual contractor on remote HRSD, ITSM and platform engagements across the EU and UK.
Core ServiceNow
HR Service Delivery (HRSD): HR case and knowledge management, Employee Service Center / self-service portal, onboarding and offboarding Lifecycle Events, Employee Document Management, HR criteria and security policies. ITSM: Incident, Problem, Change, Request, Service Catalog. CMDB and ITOM, Flow Designer, IntegrationHub, Service Portal, Business Rules, Script Includes, Client Scripts, ACLs, Update Sets, scoped applications.
Integrations
SAP SuccessFactors and Workday integrations for HR data and worker profiles. REST and SOAP APIs, MID Server, IntegrationHub spokes, inbound and outbound transforms.
Technical
JavaScript / Glide API, GlideRecord, REST/SOAP, JSON, XML, ITIL-aligned process design.
Selected experience
- European Commission — HRSD: HR case & knowledge, employee self-service portal, onboarding/offboarding Lifecycle Events, Workday + SAP SuccessFactors integration.
- OECD, Siemens Healthineers, Deloitte — HRSD/ITSM and platform delivery.
- Prior consultancies: Engage ESM, GuideVision, Cognizant.
Certifications
ServiceNow Certified System Administrator (CSA), ServiceNow Certified Application Developer, ITIL Foundation.
Industries
Public sector and EU institutions, healthcare technology, professional services.
Languages
English (bilingual), Serbian (bilingual), Spanish (working).
Available for remote ServiceNow contracts across the EU and UK, HRSD and ITSM in particular. I take hands-on build and architecture work, integrations, and platform remediation.
Experience
Professional experience10+ years
Freelancer since2021
Languages
EnglishNative speaker