09/07/2026 updated
100 % available
ServiceNow Platform & Integration Developer
Bedzin, Poland
Only remote
IT Engineering Master DegreeServiceNow Security OperationsApplication Integration ArchitectureServiceNow Application EngineService DiscoveryServiceNow IT Operations ManagementApi Management
ServiceNow Platform Development
Over 4 years of hands-on ServiceNow platform development experience across ITSM, ITOM, ITAM and GRC/IRM/VRM. Strong focus on workflow automation, integrations and server-side development using Flow Designer, JavaScript, Script Includes, Glide APIs, REST/SOAP, Transform Maps and ETL. Certified ServiceNow Application Developer and Implementation Specialist in Discovery, HRSD and Data Foundations.
System Integration & API Development
Extensive experience building integrations with enterprise systems including Ansible Tower, Okta, SAP and Microsoft Teams using REST/SOAP, Web Services, JSON and XML. Development of bidirectional Jira integrations using ServiceNow Spokes and scoped applications with ETL and Transform Maps.
GRC/IRM & Vendor Risk Management
Development of ServiceNow solutions within GRC/IRM and Vendor Risk Management (VRM) with a strong focus on workflow and data automation. Design and maintenance of Flow Designer flows and actions supporting GRC/VRM processes, including Transform Maps and data transformation logic for Control Objectives, Issues and Agile Organizations.
CMDB & Discovery
Maintenance of Discovery patterns and schedules, working with CMDB CI Class Manager. Experience maintaining CMDB/Discovery solutions and troubleshooting production issues.
Cloud Platforms & Containerization
Experience managing VMs and Kubernetes pods scalability within Google Cloud Platform. Proficiency in creating Docker containers and using Docker Compose to orchestrate multiple images. Certified in AWS Academy Cloud Foundations and Cloud Architecting, as well as Essential Google Cloud Infrastructure.
Linux Administration & Scripting
Maintenance of Linux-based servers and creation of basic Python/Bash scripts. Hands-on experience with Linux/Windows server support, incident/RCA troubleshooting and monitoring.
CI/CD & DevOps Tooling
Proficient use of Jenkins pipelines to orchestrate and automate deployment processes. Experience with Ansible as an automation tool, customizing playbooks for deployment and configuration requirements. Version control and collaboration using GIT environments.
Monitoring & Observability
Extensive experience monitoring server and application performance using tools such as Grafana, Nagios and Kibana.
Network Engineering & Telecommunications
Solid foundation in computer networking including hands-on network troubleshooting. Expertise in reconfiguring services and devices including Cisco switches. Proficient in supporting technologies such as ADSL, VDSL, PON, BSA, WLR, ISDN, VOIP, STV and GSM.
HAM Lifecycle Automation
End-to-end management of hardware assets from procurement to retirement. Familiarity with Purchase Orders, Contracts and Expense Lines within ServiceNow ITAM.
Microsoft Power Automate
Development of intricate automations using Microsoft Power Automate, streamlining processes and enhancing productivity within the organization.
Over 4 years of hands-on ServiceNow platform development experience across ITSM, ITOM, ITAM and GRC/IRM/VRM. Strong focus on workflow automation, integrations and server-side development using Flow Designer, JavaScript, Script Includes, Glide APIs, REST/SOAP, Transform Maps and ETL. Certified ServiceNow Application Developer and Implementation Specialist in Discovery, HRSD and Data Foundations.
System Integration & API Development
Extensive experience building integrations with enterprise systems including Ansible Tower, Okta, SAP and Microsoft Teams using REST/SOAP, Web Services, JSON and XML. Development of bidirectional Jira integrations using ServiceNow Spokes and scoped applications with ETL and Transform Maps.
GRC/IRM & Vendor Risk Management
Development of ServiceNow solutions within GRC/IRM and Vendor Risk Management (VRM) with a strong focus on workflow and data automation. Design and maintenance of Flow Designer flows and actions supporting GRC/VRM processes, including Transform Maps and data transformation logic for Control Objectives, Issues and Agile Organizations.
CMDB & Discovery
Maintenance of Discovery patterns and schedules, working with CMDB CI Class Manager. Experience maintaining CMDB/Discovery solutions and troubleshooting production issues.
Cloud Platforms & Containerization
Experience managing VMs and Kubernetes pods scalability within Google Cloud Platform. Proficiency in creating Docker containers and using Docker Compose to orchestrate multiple images. Certified in AWS Academy Cloud Foundations and Cloud Architecting, as well as Essential Google Cloud Infrastructure.
Linux Administration & Scripting
Maintenance of Linux-based servers and creation of basic Python/Bash scripts. Hands-on experience with Linux/Windows server support, incident/RCA troubleshooting and monitoring.
CI/CD & DevOps Tooling
Proficient use of Jenkins pipelines to orchestrate and automate deployment processes. Experience with Ansible as an automation tool, customizing playbooks for deployment and configuration requirements. Version control and collaboration using GIT environments.
Monitoring & Observability
Extensive experience monitoring server and application performance using tools such as Grafana, Nagios and Kibana.
Network Engineering & Telecommunications
Solid foundation in computer networking including hands-on network troubleshooting. Expertise in reconfiguring services and devices including Cisco switches. Proficient in supporting technologies such as ADSL, VDSL, PON, BSA, WLR, ISDN, VOIP, STV and GSM.
HAM Lifecycle Automation
End-to-end management of hardware assets from procurement to retirement. Familiarity with Purchase Orders, Contracts and Expense Lines within ServiceNow ITAM.
Microsoft Power Automate
Development of intricate automations using Microsoft Power Automate, streamlining processes and enhancing productivity within the organization.
Experience
Professional experience5 - 10 years
Freelancer since2023
Languages
EnglishGood
Project history
Maintain ServiceNow instance, versions upgrade, leading HI Ticket Cases. Integration projects REST/SOAP. Develop ServiceNow solutions within GRC/IRM and Vendor Risk Management (VRM) with a strong focus on workflow and data automation. Design and maintain Flow Designer flows and actions supporting GRC/VRM processes. Develop Transform Maps and data transformation logic for Control Objectives, Issues, Agile Organizations and related GRC records. Implement mapping and processing logic to maintain correct relationships between imported data and ServiceNow records. Troubleshoot and enhance existing GRC/VRM workflows and data-processing solutions. TECH: ServiceNow, GRC/IRM, VRM, Flow Designer, Transform Maps, JavaScript, Glide APIs.
Maintain and enhance a ServiceNow instance, support platform upgrades and lead ServiceNow HI support cases. Develop REST/SOAP integrations with enterprise systems including Ansible Tower, Okta and SAP. Build bidirectional Jira integrations using ServiceNow Spokes. Develop scoped applications and data integrations using ETL and Transform Maps. Maintain Discovery patterns and schedules and work with CMDB CI Class Manager. TECH: ITSM, ITOM, ITAM, REST, SOAP, Flow Designer, ETL, Transform Maps, Discovery, CMDB, Jira, SAP, Okta, Ansible Tower, MID Server.
Developed ITSM solutions including Service Portal components using HTML, CSS and JavaScript. Implemented assignment-group automation across hundreds of technical services, reducing manual business work. Built an IP Address Management catalog automation integrated with a third-party application. Developed REST integrations with Microsoft Teams and SharePoint to retrieve group, site and user data. Created and maintained Client Scripts, Script Includes, GlideAjax/GlideRecord logic, Business Rules, UI Policies, UI Actions, Events, Notifications and Flow Designer workflows. Created ATF and Jasmine tests and supported ServiceNow changes across test and production environments. Maintained ServiceNow Discovery. TECH: ITSM, ITOM, HRSD, JavaScript, Glide APIs, Flow Designer, REST, SOAP, Service Portal, ATF, Discovery, Azure DevOps, GitHub, Helix BMC, Discovery patterns, logs, schedules, CMDB CI Class Manager.
Certificates
CIS - Data Foundations(CMDB and CSDM)
ServiceNow2026
CIS - Discovery
ServiceNow2025
CIS - Human Resources
ServiceNow2024
ITIL V4
Axelos2024
Certified Application Developer
ServiceNow2023
AWS Academy Cloud Foundations
Amazon Web Services2023