10/28/2026 updated
100 % available
ServiceNow Certified Technical Architect (CTA) | Platform Architect | Application Owner
Košice, Slovakia
Worldwide
Master degree, Informatization of Processes - Technical University of Kosice (2017-2019)About me
ServiceNow Certified Technical Architect (CTA) specializing in platform architecture, governance, product ownership and enterprise upgrades. Experienced in leading platform strategy, architecture standards, upgrade programs and cross-functional teams across large-scale ServiceNow environments.
Software ArchitectureRelease ManagementServiceNow Application EngineServer-SideService ManagementSolution ArchitectureSystems ArchitectureServiceNow IT Operations ManagementServiceNow Customer Service ManagementServicenow
ServiceNow Solution Architecture
Solution Architect, Application Owner, and Technical Lead for enterprise ServiceNow solutions, including architecture design, roadmap planning, stakeholder alignment, and delivery execution across cross-functional teams, leading 5 developers and 1 administrator.
Enterprise Platform Upgrades
Leadership and execution of more than 6 enterprise ServiceNow upgrades (Washington DC, Xanadu, Yokohama, Zurich, Australia, Rome, Tokyo, Vancouver), covering freeze strategy, risk mitigation, testing coordination, stakeholder management, and deployment planning.
Platform Governance
Contribution to enterprise platform governance including development standards, deployment processes, source control adoption, App Repository governance, sandbox strategy, platform health initiatives, instance architecture, and architectural decision-making.
ServiceNow Development
Hands-on development using Server-side and Client-side JavaScript, Flow Designer, Workflows, App Engine Studio, REST/SOAP APIs, and Update Set Governance within the ServiceNow platform.
ServiceNow Certifications
Holder of multiple ServiceNow certifications: Certified Technical Architect (CTA), Certified Application Developer (CAD), Certified System Administrator (CSA), Certified Implement Specialist Data Foundation (CIS DF), Certified Implement Specialist Customer Support Management (CIS CSM), and Certified Implement Specialist IT Service Management (CIS ITSM).
Mentoring and Training
Mentoring and enablement of more than 40 ServiceNow Developers through the Siemens ServiceNow Development Academy in Kosice, serving as mentor, lecturer, and organizer.
Enterprise Automation Development
Development and maintenance of enterprise automation workflows using HP/Micro Focus Operations Orchestration, Java, JavaScript, XML, JSON, SQL, JDBC, REST/SOAP APIs and integrations.
Test Automation and DevOps
Experience with Selenium-based test automation for ServiceNow and DevOps development roles focused on developer support, bug fixing, incident resolution, and Merge Management for large-scale deployment activities.
University Lecturing
Lecturer for ITSM Fundamentals at the Technical University of Kosice, teaching approximately 28 undergraduate students and participating in student evaluation and final examinations.
Solution Architect, Application Owner, and Technical Lead for enterprise ServiceNow solutions, including architecture design, roadmap planning, stakeholder alignment, and delivery execution across cross-functional teams, leading 5 developers and 1 administrator.
Enterprise Platform Upgrades
Leadership and execution of more than 6 enterprise ServiceNow upgrades (Washington DC, Xanadu, Yokohama, Zurich, Australia, Rome, Tokyo, Vancouver), covering freeze strategy, risk mitigation, testing coordination, stakeholder management, and deployment planning.
Platform Governance
Contribution to enterprise platform governance including development standards, deployment processes, source control adoption, App Repository governance, sandbox strategy, platform health initiatives, instance architecture, and architectural decision-making.
ServiceNow Development
Hands-on development using Server-side and Client-side JavaScript, Flow Designer, Workflows, App Engine Studio, REST/SOAP APIs, and Update Set Governance within the ServiceNow platform.
ServiceNow Certifications
Holder of multiple ServiceNow certifications: Certified Technical Architect (CTA), Certified Application Developer (CAD), Certified System Administrator (CSA), Certified Implement Specialist Data Foundation (CIS DF), Certified Implement Specialist Customer Support Management (CIS CSM), and Certified Implement Specialist IT Service Management (CIS ITSM).
Mentoring and Training
Mentoring and enablement of more than 40 ServiceNow Developers through the Siemens ServiceNow Development Academy in Kosice, serving as mentor, lecturer, and organizer.
Enterprise Automation Development
Development and maintenance of enterprise automation workflows using HP/Micro Focus Operations Orchestration, Java, JavaScript, XML, JSON, SQL, JDBC, REST/SOAP APIs and integrations.
Test Automation and DevOps
Experience with Selenium-based test automation for ServiceNow and DevOps development roles focused on developer support, bug fixing, incident resolution, and Merge Management for large-scale deployment activities.
University Lecturing
Lecturer for ITSM Fundamentals at the Technical University of Kosice, teaching approximately 28 undergraduate students and participating in student evaluation and final examinations.
Experience
Professional experience5 - 10 years
Freelancer since2020
Languages
EnglishFluentRussianBasic knowledgeSlovakNative speaker
Project history
Serving as Solution Architect, Product Owner, and Technical Lead for the Access Request Fulfillment application. Leading a team of 5 ServiceNow Developers and 1 ServiceNow Administrator. Led mentoring and enablement activities within the Summer ServiceNow Development Academy for more than 40 developers. Led governance and execution of multiple enterprise ServiceNow Platform Upgrades. Contributing to enterprise Platform Governance including development standards, deployment processes, source control adoption, App Repository governance, sandbox strategy, and architectural decision-making. Earned the ServiceNow Certified Technical Architect (CTA) certification.
Joined the ServiceNow Platform Team contributing to Platform Governance, instance architecture, deployment processes, developer standards, source control adoption and platform health. Supported ServiceNow Platform Upgrades including Rome, Tokyo and Vancouver. Designed and developed a custom application for automated access request fulfillment with focus on Backend Development, flows and platform integrations. Acted as mentor, trainer and organizer for the Summer ServiceNow Development Academy in Kosice.
Started in Selenium-based test automation for ServiceNow before moving into a DevOps development role focused on developer support, bug fixing and incident resolution. Served as Merge Manager for large-scale ServiceNow deployment activities, coordinating releases across multiple environments and more than 3,000 update sets. Contributed to the creation of the Summer ServiceNow Development Academy as a mentor and trainer.