07/23/2026 updated

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100 % available

ServiceNow Solution Architect & Senior Developer

Järfälla, Sweden
Only remote
Bachelor's degree in System Science & Advanced Programming, Högskolan Dalarna (2014-2018)
Järfälla, Sweden
Only remote
Bachelor's degree in System Science & Advanced Programming, Högskolan Dalarna (2014-2018)

Profile attachments

CV Jonatan - English.pdf

About me

Senior ServiceNow Solution Architect & Developer with 7.5 years of experience delivering enterprise solutions. Specialized in ITSM, integrations, CMDB/CSDM, workflow automation and platform architecture. Available for 100% remote B2B/C2C projects across Europe.

JavaScriptConfiguration Management DatabasesDevOpsIT Service ManagementServiceNow Application EngineService ManagementSystems IntegrationWorkflowsIntegration FrameworksServicenow
Platform Architecture
Expertise in designing and leading ServiceNow platform architectures, including CMDB, on-prem optimization, and integration frameworks for large enterprises.

System Integration
Extensive experience developing and managing integrations between ServiceNow and external systems such as Azure DevOps, Telia, Octopus Deploy, and Jira.

Application Development
Proven track record in developing custom ServiceNow solutions, automating workflows, implementing UI Builder workspaces, and delivering Vulnerability Response modules.

Automation Strategy
Design and implementation of automated intake processes and workflow automation within the ServiceNow platform to create real business value.

ITSM & ITOM
Deep knowledge of IT Service Management and IT Operations Management modules within ServiceNow, applied across multiple client engagements.

Business Development
Acting as the link between business stakeholders and technology teams, managing projects and driving digital transformation initiatives.

Project Management
Management of development projects for clients including PostNord, NCC, and Acne Studios, ensuring delivery based on best practices.

Leadership & Team Coaching
Experience serving as team coach and integration lead, guiding agile teams through complex ServiceNow implementations.

ServiceNow Certifications
Holder of multiple ServiceNow certifications: Certified System Administrator (CSA), Certified Implementation Specialist ITSM (CIS-ITSM), Certified Application Developer (CAD), and Certified Implementation Specialist Data Foundations (CMDB & CSDM).

Experience

Professional experience5 - 10 years
Freelancer since2025

Languages

EnglishFluentSwedishNative speaker

Project history

Senior ServiceNow Developer (Consultant)

Skandia
Responsible for ServiceNow development and integrations (e.g., Telia, Octopus Deploy). Delivering custom solutions and improving Change processes based on best practice.

Senior ServiceNow Developer (Consultant)

Lansforsakringar
Delivered custom and out-of-the-box solutions based on best practice. Developed Azure DevOps integrations and implemented Vulnerability Response and UI Builder workspaces.

ServiceNow Solution Architect & Integration Lead

SAAB
Lead architect for ServiceNow integrations, CMDB, and on-prem optimization (servers/databases). Also served as a team coach.

ServiceNow Developer

Axfood
Focused on ITSM, ITOM, and Jira integrations. Developed and automated intake processes for Dagab within the platform.

ServiceNow Business Technology Analyst (Consultant)

Sofigate
Acted as the link between business and technology. Managed projects and development for clients such as PostNord, NCC, and Acne Studios.

ServiceNow Developer & Trainee

Modis
Trainee developer in ServiceNow.

Certificates

CAD - Certified Application Developer

ServiceNow

2026

CIS - Data foundations (CMDB & CSDM)

ServiceNow

2026

CIS- IT Service Management (ITSM)

ServiceNow

2024

CSA - ServiceNow Certified System Administrator

ServiceNow

2020


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