03/10/2026 updated
100 % available
Freelance Senior IT Consultant and Application Manager
Netherlands
Only remote
Bachelor Business AdministrationAbout me
Experienced in enterprise and public sector environments. Specialized in application management, IT service management, incident & change processes, and improving business-critical systems. Strong in stakeholder communication, data analysis, integrations and digital transformation projects.
HTMLJavaScriptApplication Programming Interfaces (APIs)Agile MethodologyAutomationBusiness AnalysisBusiness ProcessesBusiness Process ImprovementBusiness RequirementsCascading Style Sheets (CSS)Change ManagementDatabasesDevOpsWeb DevelopmentVisual Workplaces
ServiceNow Platform Expertise
Extensive experience in designing, configuring and optimizing ITSM processes within complex enterprise environments, including incident and change management, workflow configuration and platform optimization
IT Infrastructure Management
Comprehensive knowledge in building and maintaining IT infrastructure including networks, servers, security systems, and managing complex application landscapes with integrations
Digital Transformation & Process Automation
Proven expertise in implementing digitalization solutions using Microsoft 365 applications, automating business processes, and supporting digital workplace transformations
ITIL & ITSM Frameworks
Strong foundation in ITIL principles and IT Service Management processes for enterprise environments
Microsoft 365 Suite
Advanced skills in SharePoint, Teams, OneDrive, Power BI and related Microsoft applications
Database & API Technologies
Experience with SQL, XML, REST APIs and various data processing tools including DBeaver
Agile Project Management
Proficient in Agile methodologies, Scrum frameworks and DevOps practices
Web Development & E-commerce
Full-stack web development capabilities including HTML, CSS, JavaScript, ReactJS, WordPress and Shopify
Business Analysis & Process Improvement
Strong analytical skills for converting business requirements into technical solutions and process optimization
Extensive experience in designing, configuring and optimizing ITSM processes within complex enterprise environments, including incident and change management, workflow configuration and platform optimization
IT Infrastructure Management
Comprehensive knowledge in building and maintaining IT infrastructure including networks, servers, security systems, and managing complex application landscapes with integrations
Digital Transformation & Process Automation
Proven expertise in implementing digitalization solutions using Microsoft 365 applications, automating business processes, and supporting digital workplace transformations
ITIL & ITSM Frameworks
Strong foundation in ITIL principles and IT Service Management processes for enterprise environments
Microsoft 365 Suite
Advanced skills in SharePoint, Teams, OneDrive, Power BI and related Microsoft applications
Database & API Technologies
Experience with SQL, XML, REST APIs and various data processing tools including DBeaver
Agile Project Management
Proficient in Agile methodologies, Scrum frameworks and DevOps practices
Web Development & E-commerce
Full-stack web development capabilities including HTML, CSS, JavaScript, ReactJS, WordPress and Shopify
Business Analysis & Process Improvement
Strong analytical skills for converting business requirements into technical solutions and process optimization
Experience
Professional experience10+ years
Freelancer since2018
Languages
EnglishFluentDutchNative speaker
Project history
Serving as Senior Application Administrator in the information management team, handling second-line incidents via TOPdesk, managing Corsa and SmartDocuments, and supporting IT service processes aligned with ITIL and ITSM principles
Full-service web agency specializing in designing, developing, and managing websites, SEO, and online marketing, providing digital solutions and system architectures for clients
Responsible for managing systems and IT used in NS bicycle parking facilities, expanding OV-fiets fleet, deploying electronic locks, and configuring Wi-Fi networks in over 300 parking facilities nationwide