06/08/2025 updated
SA
100 % available
Banking Professional with Experience in Loan Processing and Customer Relationship Management
Sylhet, Bangladesh
Only remote
Master of Social Science (MSS) in Public AdministrationAdobe IllustratorAdobe PhotoshopBankingBusiness DevelopmentCustomer Relationship ManagementBusiness Relationship ManagementCash ManagementServicio al ClienteComplianceGraphic DesignMarketingLoan ServicingVenta al por MenorTransaction Processing (Computing)Disbursement
Banking Operations
General banking operations including cheque clearing, cash management, and account services with regulatory compliance.
Loan Processing
Retail and SME loan processing with accuracy and regulatory compliance, including micro-credit disbursement and recovery.
Customer Relationship Management
Customer service excellence with proven track record in client acquisition and relationship management.
Marketing
Marketing bank products and acquiring new clients, resulting in significant customer base growth.
MS Office
Proficiency in MS Word, Excel, and Core Banking Software for daily operations.
Graphic Design
Basic graphic design skills using Photoshop, Illustrator, and Figma.
Transaction Handling
Cheque clearing and transaction processing with attention to detail.
General banking operations including cheque clearing, cash management, and account services with regulatory compliance.
Loan Processing
Retail and SME loan processing with accuracy and regulatory compliance, including micro-credit disbursement and recovery.
Customer Relationship Management
Customer service excellence with proven track record in client acquisition and relationship management.
Marketing
Marketing bank products and acquiring new clients, resulting in significant customer base growth.
MS Office
Proficiency in MS Word, Excel, and Core Banking Software for daily operations.
Graphic Design
Basic graphic design skills using Photoshop, Illustrator, and Figma.
Transaction Handling
Cheque clearing and transaction processing with attention to detail.
Experience
Professional experience0 - 5 years
Freelancer since2025
Languages
EnglishFluent
Project history
Successfully handling general banking operations including cheque clearing, cash management, and account services. Processing retail and SME loans with accuracy and regulatory compliance. Delivering excellent customer service and resolving client inquiries efficiently. Actively involved in marketing bank products and acquiring new clients.
Managed micro-credit disbursement, recovery, and field monitoring activities. Built strong relationships with clients to ensure timely loan repayments and customer retention. Conducted community outreach programs to promote financial literacy and BRAC services.