10/13/2026 updated
100 % available
Senior Scrum Master | Agile Delivery Lead | Azure DevOps, JIRA, SAFe | 16+ years in IT
Gurugram, India
Only remote
B.Tech, Electronics & Electrical Engineering (SRMSCET, Bareilly)About me
Hands-on Scrum Master who keeps teams focused, unblocked and delivering. I love clear backlogs, honest retros and calm, predictable releases. Worked with global clients like PepsiCo, L'Oreal, Verizon and IHG. Based in India, happy to work UK and Europe hours remotely.
Azure DevOpsAgile MethodologyAtlassian ConfluenceAtlassian JiraDevOpsScrum MethodologyScaled Agile FrameworkStakeholder ManagementKanban
Senior Scrum Master and Agile Delivery Lead with 16+ years in IT services and 8+ years as a Scrum Master, leading cross-functional Agile teams for global enterprise clients in the UK, Europe, USA and Australia.
Certifications: SAFe Agilist (SA), SAFe Scrum Master (SSM), SAFe Product Owner / Product Manager (POPM), Certified ScrumMaster (CSM), PMP.
Scrum & Agile: Scrum Master, Agile Coaching, Sprint Planning, Daily Stand-ups, Backlog Refinement, Sprint Reviews, Retrospectives, Kanban, SAFe, PI Planning, Release Planning, Agile metrics (velocity, burndown, cycle time), impediment removal, team self-organisation, Agile transformation.
Delivery & Stakeholders: Agile Delivery Management, Program and Project Management, dependency and risk management, stakeholder management, working with Product Owners and Business Analysts, onshore-offshore coordination, teams of up to 60-75 members.
Tools: Azure DevOps (ADO), JIRA, Confluence, Rally, HP ALM / Quality Center, MS Excel, PowerPoint.
Platforms & Tech exposure: Salesforce, Zoho CRM, Infor M3 (ERP), SAP Hybris (E-Commerce), Siebel CRM, Azure, PostgreSQL, REST / SOAP APIs, Jenkins CI/CD, Git, Docker.
Industries: E-Commerce, Retail, FMCG, Manufacturing, Telecom, Financial Services, Lending, Insurance, Hospitality.
Clients delivered for: PepsiCo, Victaulic, L'Oreal, Piramal Group, Verizon, InterContinental Hotels Group (IHG), New Look (UK), Sun Life (Canada), Telstra (Australia).
Background: 5 years of hands-on QA / Manual Testing (database, API, web and mobile), which gives me a strong quality-first view of delivery.
Also: trainings in PSPO and ECBA; HP certified in Quality Center and QTP.
Available for remote Scrum Master and Agile Delivery roles, overlapping with UK and European working hours.
Experience
Professional experience10+ years
Freelancer since2026
Languages
EnglishFluentHindiNative speaker
Project history
Remote freelance Scrum Master for the SMI delivery team.
- Run all Scrum ceremonies: Sprint Planning, Daily Stand-ups, Backlog Refinement, Sprint Reviews and Retrospectives.
- Manage backlogs, sprint boards, work items and milestones in Azure DevOps (ADO).
- Track risks, dependencies and blockers, and report sprint progress to stakeholders.
- Work with the Product Owner to keep the backlog clear, prioritised and ready for the team.
Scrum Master and Agile Delivery Lead for global enterprise clients.
- Run all Scrum ceremonies: Sprint Planning, Daily Stand-ups, Backlog Refinement, Reviews and Retrospectives.
- PepsiCo (FMCG): end-to-end e-commerce platform, team of 60.
- Victaulic (Manufacturing): Infor M3 ERP, Salesforce and Zoho CRM with Azure Blob and PostgreSQL integrations, team of 75.
- L'Oreal (E-Commerce), Piramal Group (Salesforce loan app) and Verizon (Telecom): 25-member Agile teams.
- Manage dependencies, release planning, risks and impediments across cross-functional teams.
- Track work in Azure DevOps and JIRA; report sprint progress and metrics to stakeholders.
- Coach teams on Agile practices and continuous improvement.
Grew from Software Testing Analyst to Test Lead, Business Consultant, Product Owner and Scrum Master over 9+ years.
- Scrum Master for cross-functional teams delivering digital platforms for InterContinental Hotels Group (IHG), New Look (UK), Sun Life (Canada) and Telstra (Australia).
- Facilitated Sprint Planning, Daily Stand-ups, Reviews and Retrospectives; removed impediments and kept releases on time.
- As Product Owner, gathered requirements, refined backlogs and aligned development with business goals.
- Led functional, API, web and mobile testing teams for Siebel CRM, SAP Hybris and Salesforce applications.
- Used Rally, JIRA and HP ALM / Quality Center.
Certificates
SAFe Agilist (SA)
Scaled Agile, Inc.2025
SAFe Product Owner / Product Manager (POPM)
Scaled Agile, Inc.2025
SAFe Scrum Master (SSM)
Scaled Agile, Inc.2025
Certified ScrumMaster (CSM)
Scrum Alliance2025
Project Management Professional (PMP)
Project Management Institute (PMI)2025