05/14/2025 updated

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100 % available

Senior Analyst with expertise in Data Analysis and Digital Marketing

Hapur, India
Only remote
B.Tech in Electronics and Communication - ABES Engineering College (2020)
Hapur, India
Only remote
B.Tech in Electronics and Communication - ABES Engineering College (2020)

Profile attachments

Shaurya_Resum.pdf

Data AnalysisCustomer Relationship ManagementBusiness AnalysisServicio al ClienteCustomer SatisfactionData CleansingData MiningData VisualizationDigital MarketingProject ManagementVisualizationMicrosoft Power BISQL DatabasesCustomer Support
Data Analysis
Expertise in data cleaning, modeling, and visualization using tools like Power BI. Proficiency in extracting actionable insights from complex datasets.

SQL
Strong command of SQL for data extraction and analysis, demonstrated through projects like Pizza Sales Analysis.

Project Management
Proven ability to manage multiple projects simultaneously, from customer support processes to dashboard development for various industries.

Digital Marketing
Currently pursuing a digital marketing course provided by Google, enhancing knowledge in online marketing strategies and tools.

CRM Software
Proficient in utilizing CRM software to maintain accurate records of customer interactions and support customer satisfaction.

Data Visualization
Skilled in creating interactive dashboards using Power BI to present complex data in an easily understandable format across various industries.

Analytical Thinking
Strong analytical skills applied to derive actionable insights from customer feedback and data analysis projects.
 

Experience

Professional experience0 - 5 years
Freelancer since2025

Languages

EnglishFluentHindiNative speaker

Project history

Senior Analyst

Capgemini
Resolved customer inquiries, provided insights from customer feedback, assisted in developing training materials, and utilized CRM software for customer interaction records.

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