Risk Management
Proficient in risk management processes and analysis for complex projects.
Strategic Planning
Capable of developing and executing strategic plans for digital transformation.
Project history
12/2007
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Present
Strategic Advisory Head
MEMs Arts
MEMs Arts is a leading firm that assists organizations in crystallizing their business strategy, enterprise architecture, information technology strategy, and consulting stream to transform into digitally enabled entities. Implemented best practices such as tmforum Framework, eTOM, TAM, SID, ODA 'open digital architecture,' TOGAF, ITIL, and Agile.
09/2023
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09/2024
Chief Information Officer (CIO) Digital Transformation Strategic Advisor
Saudi Food and Drug Authority
Assisted the CIO and IT leaders in transforming the IT organization by developing a new operating model and transition plan. Reviewed the digital transformation strategy and led the development of the SFDA AI and Emerging Technologies Strategy.
02/2020
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11/2022
CxO Strategic Technology Advisor
Tabadul
Served as a CxO Strategic Technology Advisor, playing a crucial role in transforming the organization and enhancing Tabadul's technology maturity. Led the full delivery of the E-services arm for Tabadul services, including Fasah.sa, the nationwide digital platform for Saudi Arabia Customs and Trade facilitation.
04/2017
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12/2017
Director of MEA Customers Support & NOC Operations
ItsOn Inc
Joined ItsOn Inc (a digital SaaS charging service provider) as a direct report to the SVP of Operations, serving as Regional Customer Support & Global NOC Director. Responsible for executing the support strategy and tactics that improved ItsOn's platform availability, performance, and overall customer satisfaction and revenue.
09/2015
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03/2017
Consulting & Systems Integration Program Director
STC
Joined Sapphire (a telecommunications service provider) as a Digital Transformation Consultant, reporting directly to the CTO. Led the integration, architecture, infrastructure, and security functions. Directed the technology infrastructure integration, implementation, security, planning, and high-level systems architecture tracks in the launch project of Sapphire as the first regional digital mobile operator.
10/2006
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04/2013
Head of e-Business Applications Integration & Support
Du
Joined Du (an integrated telecommunications service provider) and led a team reporting to the Data Center Senior Director, managing e-Business application integration and support functions. Guided e-Business Application Support staff in handling Du front-end production systems, including Selfcare Portal, eShop, Power Billing, Vignette CMS, Directory Enquiry, NBA, LDAP, and Carrier Pry Select between Du and Etisalat.
10/2002
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09/2006
Senior Integration Consultant
Vodafone
Worked as a Senior Integration Consultant at Vodafone in Cairo, Egypt.
02/2002
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10/2002
R&D Expert and Administrator
SAHM Group
Served as an R&D Expert and Administrator at SAHM Group in Cairo, Egypt.
Local Availability
Only available for remote work
Strategic Advisor of Digital Transformation & Technology Delivery
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