06/25/2025 updated
100 % available
DITA XML Certified Technical Writer with 11+ Years Experience in Product Documentation
Faridabad, India
Only remote
Bachelor of Technology (B.Tech)HTMLJavaScriptApplication Programming Interfaces (APIs)Agile MethodologyAsanaAtlassian ConfluenceAtlassian JiraBugzillaCascading Style Sheets (CSS)Content ManagementDefect TrackingDarwin Information Typing ArchitectureMarkup LanguagesHealth CareManual Testing
Technical Documentation
Extensive experience in creating technical documentation using DITA XML, Markdown and API documentation for various products including US Healthcare systems.
Content Management
Proficient in using documentation tools like Jira, Confluence, ZenDesk, and MS Office for managing technical content across multiple platforms.
API Documentation
Specialized in creating API documentation using Postman for mobile apps and following various referencing styles including Harvard, MLA, APA, Chicago & IEEE.
Product Documentation
Experience in creating user guides, technical blogs, and help articles for end-users across 20+ products.
Markup Languages
Proficiency in HTML, XML, CSS, JavaScript, and specialized documentation formats.
Project Management
Knowledge of project management methodologies including PMBoK, Agile, PRINCE2, and tools like Asana, Trello.
Quality Assurance
Experience in manual testing, test planning, and defect tracking using Bugzilla in healthcare domains.
Extensive experience in creating technical documentation using DITA XML, Markdown and API documentation for various products including US Healthcare systems.
Content Management
Proficient in using documentation tools like Jira, Confluence, ZenDesk, and MS Office for managing technical content across multiple platforms.
API Documentation
Specialized in creating API documentation using Postman for mobile apps and following various referencing styles including Harvard, MLA, APA, Chicago & IEEE.
Product Documentation
Experience in creating user guides, technical blogs, and help articles for end-users across 20+ products.
Markup Languages
Proficiency in HTML, XML, CSS, JavaScript, and specialized documentation formats.
Project Management
Knowledge of project management methodologies including PMBoK, Agile, PRINCE2, and tools like Asana, Trello.
Quality Assurance
Experience in manual testing, test planning, and defect tracking using Bugzilla in healthcare domains.
Experience
Professional experience10+ years
Freelancer since2016
Languages
EnglishNative speakerHindiNative speaker
Project history
Authoring, reviewing, and publishing external end-user Facing HelpDesk articles, technical blogs, internal technical guides, Pendo guides for customer success and marketing teams across 20+ products. Working with UI/UX team and Product Managers.
Technical documentation for US Healthcare product using DITA XML, Markdown. API Documentation using Postman for Mobile Apps. Product and business requirements document, technical reports, project plans, user guides.
Worked for Midas Touching Consulting, Project Pro, Nerdyturtlez, B&M Global Solutions, Datamatics GlobalServices Limited, Deosi. Created articles, whitepapers, research papers, and blogs on Cloud Computing, Microsoft Azure, AWS, Big Data, AI, MachineLearning, Cybersecurity, Blockchain, Waterfall and Agile SDLC.