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Shyam Panjiyar

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Last update: 21.10.2023

Associate Vice President (AVP), Head Quality Assurance, QA Manager

Graduation: B.TECH in Electrical Enginering
Hourly-/Daily rates: show
Languages: English (Native or Bilingual)

Keywords

Testing (Software) User Experience (UX) Innovation Agile Methodology Artificial Intelligence IOS Applications Application Performance Management JIRA Automation Test Automation + 20 more keywords

Attachments

'shyamaug2023ai'.pdf

Skills


Are you facing challenges in achieving impeccable software testing for your web and mobile applications? Struggling to ensure flawless project management and need a reliable hand in application performance?

I ensure your applications stand up to the most rigorous testing standards, helping you achieve top-notch software quality.

With over 17 years in the field, I've tested 40+ websites, 20+ Android, and 10+ iOS applications and have led a team of 15+ associates.

Spearheaded AI-based UI testing for diversified projects. Implemented industry-leading tools like Jira, Azure DevOps, Selenium, and Jmeter, boosting test accuracy and efficiency. My extensive experience in diverse sectors, from E-commerce to Fintech, positions me as the go-to person for ensuring your software’s seamless functionality.

With a unique blend of both manual and automated testing techniques, I cover all testing bases. Facing issues with database testing or integration inconsistencies? Need help in continuous integration, deployment, or cloud computing? I've got you covered. Let's streamline your software development processes, ensure functionality, and boost user experience.

Collaborated with startups and enterprise clients, bringing adaptability to any role. Engaged in domains like Life Insurance, Financial Services, and Retail, showcasing versatility. Conducted corporate training, solidifying my knowledge transfer abilities. Certified in Scrum Master, Agile Professional, and various insurance and tech disciplines. Proven track record of delivering high-quality testing solutions.

Successfully conducted training for Automation, Performance, and ISTQB foundation. Managed 150+ projects as a Site Administrator. Want a meticulous eye to bring out the best in your application? Need to boost efficiency and ensure your project's success? My journey didn't stop at 17 years. With every project, I continue to learn, adapt, and innovate, ensuring you always get the latest and greatest in software testing.

Ready to ensure your application's unparalleled performance and user experience? Let’s connect and elevate your project to the pinnacle of success. Click the 'Invite to Job' button

– Let's make your project "The Best Project" in the industry!

Project history

10/2023 - 10/2023
Site Admin
Cathay Pacific

Airways Mumbai projects) 10g. Salesforce

3. Coca Cola in Hyderabad CCR Data Center Test Lead Retail Quality Center 10, DB2
Migration. 8.2, Oracle 9i

4. Testing Center of Guidewire Claim Test Analyst P & C QC 10.0, Selenium
Excellence (TCoE) in Center Insurance Webdriver 2.0, JUnit,
Hyderabad Maven

5. Sun Life Assurance of PL/I to EPL/I Test Analyst Life QC 9.2, Mainframe, PL/I,
Canada in Hyderabad Conversion Insurance EPL/I, DB2 8.2
(Migration)

6. Canara HSBC OBC Life Ingenium, FEP Test Life MANTIS 1.1.1, DB2
Insurance in Gurugram and OASIS (Client Analyst Insurance 8.2, Oracle 9i,
Site) LoadRunner 9.0,
Ingenium


7. Liberata in Hyderabad Data Migration Test Life QC 8.5, Informix-4GL,
(Liberata - AXA) Engineer Insurance SQL -2008




8. HSBC Finance in Capture & Test General QC 8.5, QTP 8.5, Oracle
Hyderabad (Telangana) Indexing for Executor Insurance 9i, Mainframe
Insurance Services

9. HSBC Finance in GORDON Tester ERP QC 8.5, QTP 8.5, Oracle
Hyderabad Release 2.0.0 9i

09/2021 - 03/2023
Associate Vice President (AVP)
Kotak Mahindra Bank Limited

* Quality Assurance Head that involved in implementing and shaping the company's QA processes and defining QA
strategy, approach and execution of 15+ development projects
* Leading and mentoring the 10+ QA team leads to deliver 15+ applications on time
* Provide leadership and technical expertise within Test Automation and Quality Assurance for the test automation
projects, mentor, and provide leadership to implement 5+ tools
* Participate in interviews, induction, training, and performance evaluation of 10+ associates
* Ensuring that 25+ developers adhere to the principles, guidelines and best practices of the QA strategy as defined
* Focus on continuous QA improvements including usage of testing tools, test techniques
* Monitoring of QA activities, test results, 100+ leaked defects, root cause analysis and identifying areas of improvement.
Implement 10+ steps required to improve the processes
* Gather and present 10+ testing metrics and development activities for 10+ projects to key 5+ stakeholders to ensure the
proper usage of 5+ tools to gain the maximum benefit of the QA effort
* Manage training and continuous learning of 10+ QA associates by means of short courses, conferences, certifications, etc.
* Involved in Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective, Servant Leadership, Coaching, Change
Agent and Facilitating for continuous improvement

06/2016 - 07/2021
Head Quality Assurance
Innovage Fintech Private Limited; Aditya Birla Health Insurance Company Limited; HDFC ERGO General Insurance Co. Ltd.; ICICI Prudential Life Insurance Co Ltd

* Worked for 10+ investment products including mutual funds, insurance, corporate fixed deposits, bonds, equities, loans,
credit cards in India's first Robo advisory platforms for One-Stop Shop for Finance Management
* Worked in Environment of .NET, MySQL, NodeJS, AngularJS, MongoDB, Progressive Web Apps, Kotlin for Android,
Swift for iOS, Jenkins, Azure Cloud Computing
* Worked on 10+ Testing Tools like Axosoft, Jmeter, Bugzilla, Selenium Webdriver, Appium, TestLink, Redmine, Jira,
Jenkins, Git, Junit, Maven, TestNG, Fiddler, TestProject, Selenium, Appium
* Full Stack QA, corporate trainer, Financial Services(BFSI), Operation & Release Management (quality of product delivery
to customers)
* Security testing with ImmuniWeb, ZAP




Sr. No. Financial Product Manufacturer Domain

1. Health Insurance Aditya Birla Health Insurance Company Limited Life Insurance

2. Health Insurance Care(Religare) Health Insurance Limited Life Insurance

3. Health Insurance HDFC ERGO General Insurance Co. Ltd. Life Insurance

4. Term Insurance HDFC Life Life Insurance

5. Term Insurance ICICI Prudential Life Insurance Co Ltd Life Insurance

6. Critical Illness HDFC ERGO Critical Illness Life Insurance

7. Critical Illness Aditya Birla Capital Health Insurance Life Insurance

8. Term Insurance Future General Total Insurance Solution Life Insurance

9. Motor Insurance New India Assurance (Car & Bike) P & C Insurance

10. Motor Insurance HDFC ERGO Motor Insurance (Car & Bike) P & C Insurance

11. Motor Insurance Bajaj Allianz Motor Insurance (Car & Bike) P & C Insurance

12. Credit Card American Express, Citi Bank, Kotak Bank, State Bank Of India Credit
- SBI

13. Home Loan Bajaj Finserv, IndusInd Bank, Punjab National Bank (PNB), Loan
Kotak, Tata Capital, Small Business FinCredit India(SBFC)

14. Personal Loan Kotak, Tata Capital, Bajaj Finserv, IndusInd Bank, Small Loan
Business FinCredit India(SBFC), Muthoot Finance

15. Short Term Loan NIRE, Cashe, Early Salary Loan

16. Fixed Deposit Mahindra Finance-Samruddhi Fixed Deposit FD

17. Bonds & Debenture Muthoot Finance NCD

18. Equity Sushil Finance NCD

19. Equity Axis, BNP Paribas, BOI AXA, Canara Robeco, DSP, ESSEL, Mutual Fund(MF)
Franklin Templeton Investments, IDFC, Indiabulls,Invesco,
Kotak, L & T, LIC, Mirae Asset, Motilal Oswal, Nippon India,
PGIM, PRINCIPAL, SBI, Sundaram, Tata, Taurus, UTI

11/2013 - 02/2016
QA Manager
Accenture Services Pvt Ltd

* Leading offshore (Onshore-Offshore Model) QA team that involved in Performance Testing Performance estimations,
Preparing Test Data and Executing Performance Testing with Visual Studio 2013 Ultimate (Visual Studio Team System).
* Enhanced and debugged scripts using Fiddler Web Debugging Tool and performed Parameterization and Correlation to
meet requirements Analyze web performance of various components of web page, performance web results,
performance Scripts prepared by base team and potential bottlenecks
* Create Peak Load Test Scenario, Execute Peak Load Test Scenario and Prepare Analysis Report with capturing server
metrics (%CPU, memory etc.) with LoadRunner
* Prepared Performance Test Strategy & reporting observations in Retail, Utility and ERP of core expertise as Software
Test Architecture
* Sprint Demo, Retro, and Planning; Prepared KT Documents for Continuous Improvement


* Used Virtual User Generator to generate VuGen Scripts for web for more than 50 services
* Analyzed SoapUI Test Suite, Test Cases and Test Steps for different services and improved regularly as per requirement
in Best Buy (Ecommerce).

Sr. No. Client Project Role Domain Tools

1. Pacific Speciality PSIC Claim R1 Team Lead Insurance Visual Studio 2013, Ultimate,
Insurance Company and Policy/Billing (Performance (FS) Fiddler, SQL 2014, Duck Creek,
(In Company) R2 Testing) Accenture Test Automation

11/2006 - 11/2013
QA Lead
Capgemini Services Pvt Ltd

* Test cases designed for Recoverability Testing, resolving QC issues as Site Administrator for 150+ active projects and
publishing monthly training plans for offshore teams.
* Analyzed 65K+ data to find LAN ID(Alias) for single user name across applications with Excel Formula like VLOOKUP
in place of first name and last name as user ID in QC 10
* Unix Shell scripting in Solaris, Exploratory testing after data migration.
* Test Data for FNOL, Notes, Preparation of Planned v/s Actual on daily basis to track
* Selenium Webdriver 2.0 automated test scripts in JAVA as scripting language Facilitated user acceptance testing with
business users and utilizing my strong domain expertise.
* Quick-Set-up, Smoke test of each build White Box Testing activities include performing code walkthrough, code review,
components testing of Java Application (OASIS)
* Leading offshore (Onshore-Offshore Model) QA team that involved in Migration, Upgrading and Testing at
enhancement level and prepared test related metrics
* Involved in Preparation & Planning (Defining, Testing & Planning), Performing Upgrade, Post Upgrade Project
Configuration & Customization.


Sr. No. Client Project Role Domain Tools

1. British Gas (Centrica) inQC 10 to ALM 11 Test Lead Utility Application Lifecycle
United Kingdom (UK) Data Migration Management 11, QC
launch pad, QC 10

Local Availability

Open to travel worldwide
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