03/26/2026 updated
100 % available
Technical support, Egologist
Aktau, Kazakhstan
Only remote
Completed University degree, Egologist and About me
I am a motivated and adaptable professional with experience in system administration, technical support, and customer service. I have a strong understanding of monitoring software and hardware performance, ensuring server reliability.
Excel Pivot TablesPython (Programming Language)SQL Databases
System Administration
Monitoring software and hardware status, ensuring server functionality, checking network connection quality, and automating processes.
Technical Support
Assisting clients with the use of the Paloma365 software, consulting users, and resolving возникающие issues promptly and politely.
Production Automation
Identifying causes of malfunctions and failures in electrical equipment, ensuring compliance with occupational health and safety regulations.
Information Technology
System integration, internet services, search engines, payment systems, and social networks.
Customer Service
Serving customers, business communication, and interpersonal communication skills.
Stress Resistance
Ability to work under high-stress conditions, handling frequent conflicts with clients.
Communication Skills
Sales skills, business communication, and experience in modern retail.
Learning and Development
Quick learner with strong interpersonal communication skills.
Experience
Professional experience0 - 5 years
Freelancer since2026
Languages
EnglishFluentRussianFluent
Project history
Проверка состояния ПО, системного оборудования, работоспособность сервера, проверка качества соединения сети, автоматизация процессов
Помощь клиентам по работе с программой Paloma365, консультирование пользователей и решение возникающих вопросов оперативно и вежливо, настраивание и сопровождение системы вместе с командой
Выявление причин неисправностей и отказов в работе электрооборудования, контроль за соблюдением норм и законов в сфере охраны труда и техники безопасности, оформление заявок на оборудование