SMB Account Manager | Client Relations & Portfolio Growth

Buenos Aires, Provincia de Buenos Aires, Argentina, USA

Only remote

Bachelor's Degree in Marketing (currently enrolled)

Buenos Aires, Provincia de Buenos Aires, Argentina, USA

Only remote

Bachelor's Degree in Marketing (currently enrolled)

Profile attachments

SalesMarketingUpsellingCross SellingAccount Management

Account Management

Management of a portfolio of SMB client accounts, providing personalized solutions tailored to individual business needs and driving long-term client retention.

Consultative Sales & Upselling

Application of upselling and cross-selling strategies to grow client portfolios and deliver value-driven solutions aligned with client objectives.

Advanced Excel

Advanced Excel proficiency certified through UTN, enabling data analysis, reporting, and efficient management of business information.

CRM Tools

Experience working with CRM systems to manage client data, track interactions, and support sales and account management processes.

Google Workspace

Proficiency in Google Workspace tools for collaboration, documentation, and project coordination in professional environments.

Database Management

Collaboration on database management and updates during internship at Oracle, maintaining accuracy and optimal system performance.

Client Relations

Building and maintaining strong client relationships, ensuring satisfaction and long-term engagement through consistent communication and support.

Attention to Detail

Careful tracking of internal projects and deliverables, ensuring deadlines are met and quality standards are upheld consistently.

Languages

EnglishFluentSpanishNative speaker

Project history

SMB Account Manager

ADC GROUP

Managed a portfolio of SMB client accounts, providing personalized solutions to meet business needs. Built and maintained strong client relationships, driving retention and long-term satisfaction. Grew the client portfolio through strategic upselling and cross-selling initiatives.

Intern

Oracle

Tracked internal projects under supervision, ensuring deadlines and deliverables were met consistently. Collaborated on database management and updates, maintaining accuracy and optimal performance. Contributed to technical issue resolution initiatives for internal and external users.

Certificates

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