11/09/2025 updated
100 % available
Customer Service Agent, Data Entry Operator
Antananarivo, Madagascar BSc. Communication
About me
Reliable and empathetic customer service agent with proven experience handling email inquiries, phone support, data entry operation and live chat interactions. Whether it's troubleshooting, answering questions, or building rapport, I’m here to help your customers feel heard and supported.
Customer Servicedata entry specialistEmail Handlingemail supportCustomer SupportTechnical supportAdministrative assistantadmin support
- Customer Support: Respond to inquiries via chat, email, and phone,
- Data entry: Entering customer information into CRM systems, including names, addresses, and contact details.
- Inputting financial data like invoices, receipts, and expense reports into accounting software.
- Scheduling appointments or logging meeting notes into calendar systems or internal platforms.
- Digitizing handwritten documents by typing them into structured formats.
- Tagging and categorizing content such as emails, support tickets, or product listings.
Languages
EnglishFluentFrenchFluentItalianBasic knowledge