11/09/2025 updated
100 % available
Customer Service Agent, Data Entry Operator
Antananarivo, Madagascar
Only remote
BSc. CommunicationAbout me
Reliable and empathetic customer service agent with proven experience handling email inquiries, phone support, data entry operation and live chat interactions. Whether it's troubleshooting, answering questions, or building rapport, I’m here to help your customers feel heard and supported.
Accounts ReceivableCalendar ManagementFinancial Data AnalysisCustomer Relationship ManagementServicio al ClienteData EntryDigitizationExpense ManagementLabelingTypingData/Record LoggingCustomer SupportAccounting SoftwareMeetings Organisation and Preparation
- Customer Support: Respond to inquiries via chat, email, and phone,
- Data entry: Entering customer information into CRM systems, including names, addresses, and contact details.
- Inputting financial data like invoices, receipts, and expense reports into accounting software.
- Scheduling appointments or logging meeting notes into calendar systems or internal platforms.
- Digitizing handwritten documents by typing them into structured formats.
- Tagging and categorizing content such as emails, support tickets, or product listings.
Experience
Professional experience0 - 5 years
Freelancer since2020
Languages
EnglishFluentFrenchFluentItalianBasic knowledge