Software Asset Management & Licensing Speciallist

                                          Somnath Nikam
E-Mail: nikamsomnath1@gmail.com                       ~ Mobile: +91-9503566054

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Objective:
Willing to serve an organization that would synergize my SAM skills, knowledge and experience with its objectives and contribute as a responsible employee towards progress while achieving professional goal.
                                                       CAREER CONSPECTUS
SAM professional with 4 years of experience in Software Licensing, Entitlement review, engagement, Audit engagement, Train new teammates, compliance handling, Asset Management, Transition control, Contract Management, Order Validation & Management, tracking Software installation & Uses, SW Removal & Re-harvesting & optimization, SW Cost negotiation, finance reporting, Customer satisfaction.
Experience
Hexaware Technology Pvt Ltd                                                                        Feb 2018                                                                              
Senior Technical Analyst (IBM Licensing Specialist)

• License Agreement review & Analysis for Top publisher, IBM, Microsoft, Adobe, Oracle
• Understand the structure of customer environment, HW & SW deployment status
• Analyse the Software Entitlement, Procurement report to utilize Procured entitlement
• Manage the Kick-Off Meetings, Customer engagement meetings & SAM engagement Progress update meeting with client
• Train & help new team members to understand Licensing, Compliance & SLM tools like: Snow, Flex net, HP UD Manager, Service Now, IBM BigFix, IBM ILMT, PA
• Account Transition, License base line approval, Audit management, ELP
• Forecasting the license uses & future requirement to full fill the customer need & track the Annual & Quarterly Software uses. Code & conduct the license use
• Respond to customer queries about Licensing by identifying & resolving issues in a professional and timely manner
• Optimize the SW spend by monitoring uses & harvesting unused software, reduce spend on new purchase.
• SPC for IBM, Microsoft Licensing, Procurement & Vendor Management, Compliance. Primary contact person for IBM PA site, IBM BigFix, ILMT account Administration.
• Accountable to extract, as well as Automate reporting & perform analysis on various Licensing & Compliance reports Like: SW Base Line, HW Inventory, Software uses, AMC, Unused software, Freeware.

IBM India PVT Ltd                                                                                March  2017
 Software Analyst                                                                                      pune

• Software Compliance, SW Baseline, Contract Management, IT Services Management
• Working as a Software Analyst- Understand the life cycle of software assets.
• IBM PA entitlement validation & verification streamline SW baseline & reporting
• SAM Process engagement & Account Transition expert, exporting entitlement & compliance
• Maintain up-to-date information about the software installed in the client’s IT environment scanning tools like: Big Fix, Flex net, UD manager, Snow software Asset management
• Obtain and Document Software Licensing, Interpreting complex licenses agreements.
• Maintain information about the licenses purchased by the client in SWCM tool
• Updating the hardware & software inventory in repository tools: ATP, SESDR.
• Follow up on software removals, ensuring that released licenses are returned to the pool of available licenses
• Perform licenses investigations and reconciliations of IBM as well as all Major publishers.
• Perform monthly and yearly true ups & apply SW optimization Strategy.
• Process annual software maintenance renewals & Client SW baseline validation.
• Software Scanning, handling compliance & Controlling audit.
• mentoring, and guiding less experienced support staff in their daily work.
• Perform analysis and reporting of software installations and identify any opportunities for software license optimization.
• Tools: Snow, SWCM, ERP, Bravo, Trails, Big Fix, ATP, SESDR, ILMT, Flex net, Service Now.

Licencing certification

• Completed Microsoft Licensing Solutions Specialist certification
• Having knowledge of Microsoft licencing module
• Having Expertise in IBM licencing, IBM ILMT, IBM Big Fix , IBM PA portal administration.

Magna InfoTech (Amdocs)                                   December/2015 to March 2017
IT Support Engineer                                                              Pune

• Asset Allocation, Installation, Asset Auditing, Costing, Removal, software & incident management, Coordination with procurement team, Asset Tagging & labelling.
• Purchase and track the installation of software and its associated licenses.
• Follow up on software removals, ensuring that released licenses are returned to the pool.
• Hands on: Snow, Flex net, ILMT, IBM Tivoli Manager, HP Asset manager, UD, RM, AD manager.
• Works with other ITS functions to identify Procurement & Financial Documents
• Hardware & Software allocation, Installation, SW Licencing & Procurement, Contract renewal, Running the various scripts on server to pull scanning report.
• Inventory Management, IT Operations, Stock Management, Incident Management, SW/HW allocation, Vendor ship Management, SCCM.
• Troubleshooting the issues of IT products like: desktop, Laptop, Printer and satisfy the end user.
• Hands on ERP, SNOW tool and HP Asset management tool.
• Educating customers about Software Asset Management & Licensing policies.

Recognition
Got recognized as best performer for successfully completion of “Software Compliance & optimization project” with full of dedication towards the work which is assigned by organization and successfully Managed & Guided to team in software Optimization management project.
E Support Engineer                                               October/2014 to October/2015
Knoah solution Pvt Ltd                                                    Pune

• Provided first-level ITAM support to SAMSUNG Global client on proprietary software and applications including installation, Licencing & handling compliances, SW Optimization.
• Performed troubleshooting techniques over the phone or via web messenger & Remote Access to identify and resolve issues.
• Handling new software procurement requests and raising the purchase requisition through SAP tool.
• Keeping a record of all Samsung Assets & IT infrastructure and Inventory Management.
• Diagnose and resolve the Licencing issues with Software and hardware IT products.
• Keeping track of all Hardware & Software inventory in Snow, CMDB, SAP, Citrix & CRM, Flexnet.
• Escalating the Compliance issues to higher department by raising ticket in SAP tool
• Educating customers about Software Asset Management & Licensing policies.
• Building and maintaining customer relationship with different publishers, IBM, Microsoft

Technical Skills

• Knowledge of Software & Hardware Asset Management & Baseline tracking
• Knowledge of SNOW, HP Asset Manager, UD ,Order Now, Service Now , Flexnet, IBM IMLT,  Big Fix
• Worked on UD Manager Software Scanning & discovery tool          

EDUCATION CREDENTIALS
    B.E (IT)   Pune University65.8%         
         2014
Higher Secondary (12th)Maharashtra Board64.50%         
         2009
Senior Secondary
(10th)Maharashtra Board74.23%         
         2007
PERSONAL DETAILS

• Date of Birth                     : 2nd January 1991
• Permanent address        : A/P Dhondrai, Taluka: Georai, District Beed -431127
• Marital Status                 : Single
• Languages Known          : English, Hindi, Marath
• Passport                           : Available P9394818

 
I hereby declare that the above-mentioned information is true to the best of my knowledge and belief.
  Date:
  Place: Pune   India                                                                                                                   Somnath Nikam