12/26/2024 updated
100 % available
Experienced Executive Virtual Assistant and Customer Service Representative
Brooklyn, New York City, USA
Only remote
Bachelor's Degree in Business AdministrationData AnalysisBusiness DevelopmentBusiness ProcessesServicio al ClienteCustomer Communications ManagementWeb DesignDocument ProductionEmail ManagementSalesLead GenerationLiveChatPhone SupportTime ManagementSchedulingAdministrative Operations
Administrative Support
Comprehensive administrative tasks including email management, scheduling, and document preparation.
Customer Service
Live chat, phone support, and issue resolution for outstanding customer support.
Technical Proficiency
Website design, data analytics, and CRM tools for efficient business operations.
Sales Support
Cold and warm calling techniques, lead generation to contribute to client acquisition efforts.
Soft Skills
Organization, time management, communication, and problem-solving for smooth operations.
Tools & Technologies
Proficiency in Microsoft Office Suite, Google Workspace, Website Design Platforms, and CRM Tools.
Comprehensive administrative tasks including email management, scheduling, and document preparation.
Customer Service
Live chat, phone support, and issue resolution for outstanding customer support.
Technical Proficiency
Website design, data analytics, and CRM tools for efficient business operations.
Sales Support
Cold and warm calling techniques, lead generation to contribute to client acquisition efforts.
Soft Skills
Organization, time management, communication, and problem-solving for smooth operations.
Tools & Technologies
Proficiency in Microsoft Office Suite, Google Workspace, Website Design Platforms, and CRM Tools.
Experience
Professional experience5 - 10 years
Freelancer since2017
Languages
EnglishNative speaker
Project history
Performed comprehensive administrative tasks, provided exceptional customer service, handled website updates and maintenance, and conducted data analytics to improve efficiency.
Executed data entry projects, supported office management, delivered excellent customer service, and conducted market research and lead generation activities.