NOC Engineer (L1)
COTAS RL
(Internet and Information Technology, 500-1000 employees)
Keywords
Skills
Network and Telecommunications Engineer with 15 years of experience in the Telecommunications area. Network infraestructure specialist. Proven routing&switching ability.
I excel in working collaboratively within engineering and technical teams. I’m able to communicate effectively & professionally at all levels both written & verbal. Extensive experience working in fast-paced environments demanding high levels of accuracy. I am effective in time management and adept at planning & prioritising workload. I possess strong analytical & presentation skills, whilst also the ability to assimilate and apply technical information to design tasks and to problem solving.
I excel in working collaboratively within engineering and technical teams. I’m able to communicate effectively & professionally at all levels both written & verbal. Extensive experience working in fast-paced environments demanding high levels of accuracy. I am effective in time management and adept at planning & prioritising workload. I possess strong analytical & presentation skills, whilst also the ability to assimilate and apply technical information to design tasks and to problem solving.
Project history
12/2015
-
Present
Responsible for monitor, support and troubleshoot issues throughout the Company’s Networks (SDH, MPLS, DWDM, WCDMA/LTE, xDSL, HFC, FTTH)
• Monitoring Network status and provide support for issues related to the network infrastructure, hardware, and applications.
• Provide critical service outage notification and escalate issues for timely resolution; notify appropriate Company personnel as appropriate.
• Analyse proactively data from network monitoring tools and determine best course of action to prevent faults from happening.
• Answering inbound calls and resolve incidents for field service technicians and provide proactive network outage notification to the Network Field Infrastructure team; manage closure and document resolution; perform required maintenance to contain, eradicate and recover from network outages and infrastructure security incidents.
• Work with service providers to resolve circuit problems.
06/2008
-
12/2015
Access Networks Technical supervisor
COTAS RL
(Internet and Information Technology, 500-1000 employees)
Responsible for installing, provisioning, maintaining, testing,
supporting and supervising all technical support for all types of
facilities and external plant equipment. Responsible for
preparing and amending statistical and performance reports
requested by the Director of Operations and other senior
management. Provide training, direction and supervision of daily
task to junior technicians.
* Installation, configuration, management, troubleshooting
and maintenance of existing fiber and copper
infrastructure, and variety of voice and data
communications equipment from the customer.
* Maintaining digital central office equipment including IP
voice (metaswitch), video and data switching equipment,
IP gateways and media servers, SONET systems, Dense
Wavelength Division Multiplexing (DWDM), Connection
Oriented Ethernet (COE), and Digital subscriber Line
Access Multiplexer (DSLAM)
* Assist with the installation and provisioning of Company
COE, DWDM, SONET, xDSL, VoDSL, VoIP, FTTx, leased
line, and switching networks and takes action to isolate
and repair network and customer communications
problems.
supporting and supervising all technical support for all types of
facilities and external plant equipment. Responsible for
preparing and amending statistical and performance reports
requested by the Director of Operations and other senior
management. Provide training, direction and supervision of daily
task to junior technicians.
* Installation, configuration, management, troubleshooting
and maintenance of existing fiber and copper
infrastructure, and variety of voice and data
communications equipment from the customer.
* Maintaining digital central office equipment including IP
voice (metaswitch), video and data switching equipment,
IP gateways and media servers, SONET systems, Dense
Wavelength Division Multiplexing (DWDM), Connection
Oriented Ethernet (COE), and Digital subscriber Line
Access Multiplexer (DSLAM)
* Assist with the installation and provisioning of Company
COE, DWDM, SONET, xDSL, VoDSL, VoIP, FTTx, leased
line, and switching networks and takes action to isolate
and repair network and customer communications
problems.
Certifications
Local Availability
Only available in these countries:
Bolivia
